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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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IMemories has been a treasure. I had a bucket list of things to do by my 60th Birthday - IMemories and creating sharable memories for my whole family was one of them and IMemories did an amazing job of making this the best experience - from shipping, returning, notifications, and creating the most amazing online - sharable memories for my family. Thank you IMemories
Excellent experience. I have been wanting to do this for years now. I have been trying to figure out a way to watch these videos and not have to buy a vhs. This was the perfect idea! It was so easy! Everything is sent to your door and safely done. You can share it with friends as well. What a great idea. Thank you again.
Love seeing my memories brought back to life! Hidden in a box in the basement isn't the place for all your previous memories!
Thank you! We thought these memories were lost to us. We now have visual memories of family members that have past away. The IMemories team were prompt in converting our memories to digital. They treated our vhs tapes as if they were their own. They were very professional. Worth the money. You will not regret it.
Love that we are able to get our memories on the cloud on an app! It's right at our fingertips!
Already shared with my two sons. They are loving watching their basketball games from sr real years ago.
It would be nice to know the charges before sending in film. I sent in my films and I only knew I'm the price tk send them in. I felt deceived that the prices was inclusive to convert and send in. Then there was a cost for each set of tapes and an additional charge to be able to keep them on a stick or I would have to pay some sort of subscription. It makes sense to have the fees for what you do, however… be a little more up front about it…
I I'm very happy with the outcome!, it brought a lot of memories to me and my family, my mother passed away in April of this year 2023 and those were her greatest treasures it was my job to get them and not have them spoil to the point of not be able to see the gem
The easiest solution to converting old videos. I been just confused as to how to do so till this popped up on tick tok just in time for graduation for my Nicese. I do wish there was a way to turn in lat videos I tried to turn them all in but the most important ones wher turned in. Other then that I wish the company took PayPal as well that was the only thing I could complain about.
I had never used a zip file before and couldn't get the pictures transferred into a file that could be attached to a walmart picture order. Calling your customer service was a waste of time. I had to figure it out on my own and all it took was extracting it from the zip file into a new folder. I think it is unacceptable that something so simple couldn't have been told to me by your customer service department. I wasn't aware of "extracting" having never needed to have done it before. When I had pictures made, lots of stuff was cut off because the 4 x 6 was made making the sides the 6". I assume you would say this is walmart's issue not yours. It also took too long to get my slides back. I will cherish the pics, but overall was disappointed in the process.
I have been wanting to do this for a long time but was nervous to ship my tapes out of state. I was also worried that my tapes were damaged from years of being in storage. Imemories was amazing, my tapes were tracked every step of the way, the quality of my memories is fantastic and the whole process was super easy. I highly recommend them!
Love the easy access to these digitized memories, so much easier than discs or tapes. Have sent links to several friends and family. Most family members don't have tape or disc players anymore, so excellent for sharing old family events and celebrations.
Great experience! Tapes were received and processed well before promised window. Prices were competitive. (grab a 50% off deal). Originals received back with no problem. Tracking available both with sending and receiving. Live updates available in your online account as they are processed! Highly recommend!
Part of the videos are very poor quality while others are great. All videos taken with the save camcorder and stored the same. Not sure what happened here.
Sending my item to be digitized was easy. Getting it back was a long drawn out process. They changed the way I could pay for my purchase and repeatedly said my credit card wasn't valid when in fact it was. The price was jacked up from what I was originally told. After finally speaking with someone they emailed me the "videos" so I could review them. After a certain amount of time they want you to subscribe to a monthly service. NOPE! I did get back my VHS tape. Definitely not what I expected.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.