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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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I was very happy to see that the videos were in good shape to be converted into DVD's. Memories came flooding back and now I can cherish them without fear that they were lost due to them being so old! Thank you for this technology!
Good experience. I thought the quality of the conversion to digital would have been better/ sharper.
Convenient for my family. Because they were able to download the media at there convenience.
The VHS tape from 1983 converted just fine to digital. The beta max tape did not convert to usable digital viewing. The speed on play back was slow and not all the images were there. Too graining for viewing.
Have been dragging the VCR tapes around for almost 30 years. The movies are now in an easy to share format.
Really good experience and Customer Service is great! My only suggestion is that you verbally make your customers aware that digital movies are provided in clips for editing, and if you want a movie that plays like your reels you must say so upfront. Not knowing this, I contacted Customer Service and had the format changed to single movies like the reels. Easy to miss that info on the website.
Loved em thank you so much! My mom cried in happiness getting to see my lil baby butt
Packaged up all our tapes sent them in and voila they were sent back on my phone and Have been sharing old memories since. Easy peasy to do.
This company was really a pleasure to work with. They delivered exactly what was promised. Excellent communication and customer service. Fast delivery and the conversion of my old vhs tapes was amazing. I would definitely recommend them to anyone looking to save their memories in a digital format.
I was tired of having all my memories stored in a box where I couldn't watch them. I'm excited to have DVDs flash drive for them.
Smooth process from order to online digital delivery
I was disappointed that I did not receive DVD copies as I ordered and I was not able to view the digitial versions either as I could not see a link or URL address to view them in.
Very easy to submit videos. Quick turnaround. Only challenge was downloading the videos onto my own cloud. Could have some better instructions, although once I ask customer service, it all went pretty smoothly. Still have not received my videos back.
Our family has very much enjoyed seeing the digital version of the Tapes and the Movies that we submitted. How special they were to see and we will be able to watch these for many years to come. Thank you for your special handling of one of the tapes that was hard to see -- you had two or three of your technicians work on it with success!
It way easy to do. Box was big and lots of packaging. Friends recommended and we are happy they did. We are telling our friends about you.
Easy and reasonable price. That is all I need to say.
Everything came out wonderful, service was outstanding!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.