On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This is an easy and fast service! I LOVE IT! I have been watching the boy's videos when they were young that I thought would never be accessible! HIGHLY RECOMMEND!
I finally sent in all of my home movies and iMemories converted them. I am so happy with the outcome. I absolutely love how they all turned out. The fact that I can now watch them online whenever and wherever I want is amazing! It is also nice to be able to share them with family.
Disappointed in the overall quality of the digital videos. Very grainy, hard to distinguish who is who. Half the tapes are ok. The other half poor quality. I will not be able to use them
The packaging sent to wrap and mail my video tapes was ready to use. My family is enjoying watching old memories.
Imemories did a great job converting and preserving videos that were over 30 years old!
It was everything that I wanted. The online site experience is so slick!
My overall experience has been phenomenal. I was able to send in about 45 tapes and reels to be coverted and I've been able to watch and share with others and they feel blessed to be able to watch videos from events 20-25 years ago.
Thannk you so much
So nice to have our photo memories now digitized for safe keeping. Worth the money.
I haven't gotten my originals back.Also few conversion were poor
I sent in five VHS tapes for conversion to a digital file, and iMemories followed my instructions exactly, delivering all files within their stated lead time. I could see status of the tapes when I logged onto my account, and they were prompt to ship the VHS tapes back to me when complete. Highly recommend!
Very happy to have our lifetime experiences recorded to view & relive our special moments together.
Though it is amazing to be able to see our wedding again after many years it was not clear? A bit fuzzy throughout. But this could be because it's vhs and 22 years old? The other one on cd to digital is perfect! I will be sending more! Thanks
Thank you! I am satisfied with your service. Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you
Uptodate, 8/12/23, I am disastisfied with imemories, so far it has costed me over $400 and I haven't received anything. Let the buyer beware if you contract imemories to send you digital info. I'm told all is on the clouds, I want results at my home. I was told on 8/11/23, I would receive an E-mail indicating which tapes to return for further work to be done on them, I have not received nothing promised.
John Cordova
I sent in the first 15 video tapes dating back to 1989 with the birth of my first child. It was amazing to watch and share with family. The process was easy and love the app. Now I have about 40 more to go
My experience was the same as the first time I used iMemories. I am a repeat customer and I also let others know about your fast and easy service.
I was very happy with how quickly my videos were digitalized and tapes were sent back. I think the price is a little high. With the box and transfer (and a discount) it was still over $200 for 11 tapes that were not even half way full.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
Hi John, Thanks for working with us on sending over a drive with your media! As mentioned we have an online and direct to DVD option in the shopping cart, with the online option being selected at checkout. Please reach out if there is anything we can do to help!