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iMemoriesReviews 11,427

4.2

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

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Colorado
1 review
0 helpful votes
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Good service
August 15, 2023

Received external hard drive with all movies of high quality.

Date of experience: August 15, 2023
Texas
1 review
1 helpful vote
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Awesome!
August 14, 2023

This is an easy and fast service! I LOVE IT! I have been watching the boy's videos when they were young that I thought would never be accessible! HIGHLY RECOMMEND!

Date of experience: August 14, 2023
Vermont
1 review
0 helpful votes
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Watching My Home Movies Again!
August 14, 2023

I finally sent in all of my home movies and iMemories converted them. I am so happy with the outcome. I absolutely love how they all turned out. The fact that I can now watch them online whenever and wherever I want is amazing! It is also nice to be able to share them with family.

Date of experience: August 14, 2023
Florida
1 review
0 helpful votes
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I guess my tapes were too old
August 14, 2023

Disappointed in the overall quality of the digital videos. Very grainy, hard to distinguish who is who. Half the tapes are ok. The other half poor quality. I will not be able to use them

Date of experience: August 14, 2023
California
1 review
0 helpful votes
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Good product
August 14, 2023

The packaging sent to wrap and mail my video tapes was ready to use. My family is enjoying watching old memories.

Date of experience: August 14, 2023
Maryland
1 review
0 helpful votes
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Great Memories
August 14, 2023

Imemories did a great job converting and preserving videos that were over 30 years old!

Date of experience: August 14, 2023
Arizona
1 review
0 helpful votes
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Very well done.
August 14, 2023

It was everything that I wanted. The online site experience is so slick!

Date of experience: August 14, 2023
Connecticut
1 review
0 helpful votes
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110% satisfaction
August 13, 2023

My overall experience has been phenomenal. I was able to send in about 45 tapes and reels to be coverted and I've been able to watch and share with others and they feel blessed to be able to watch videos from events 20-25 years ago.
Thannk you so much

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Date of experience: August 13, 2023
Georgia
1 review
0 helpful votes
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Great service!
August 13, 2023

So nice to have our photo memories now digitized for safe keeping. Worth the money.

Date of experience: August 13, 2023
California
1 review
0 helpful votes
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Not interested
August 13, 2023

I haven't gotten my originals back.Also few conversion were poor

Date of experience: August 13, 2023
California
1 review
0 helpful votes
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Quick VHS conversion
August 13, 2023

I sent in five VHS tapes for conversion to a digital file, and iMemories followed my instructions exactly, delivering all files within their stated lead time. I could see status of the tapes when I logged onto my account, and they were prompt to ship the VHS tapes back to me when complete. Highly recommend!

Date of experience: August 13, 2023
Arizona
2 reviews
0 helpful votes
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Family Pride & Joy
August 13, 2023

Very happy to have our lifetime experiences recorded to view & relive our special moments together.

Date of experience: August 13, 2023
Florida
2 reviews
0 helpful votes
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Wedding 2000 VHS
August 13, 2023

Though it is amazing to be able to see our wedding again after many years it was not clear? A bit fuzzy throughout. But this could be because it's vhs and 22 years old? The other one on cd to digital is perfect! I will be sending more! Thanks

Date of experience: August 13, 2023
Texas
1 review
0 helpful votes
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Love them
August 12, 2023

Good! I am very happy with the results. Saved storage space.

Date of experience: August 12, 2023
California
2 reviews
1 helpful vote
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Wonderful!
August 12, 2023

Thank you! I am satisfied with your service. Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you

Date of experience: August 12, 2023
New Mexico
1 review
1 helpful vote
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Uptodate, 8/12/23, I am disastisfied with imemories, so far it has costed me over $400 and I haven't received anything. Let the buyer beware if you contract imemories to send you digital info. I'm told all is on the clouds, I want results at my home. I was told on 8/11/23, I would receive an E-mail indicating which tapes to return for further work to be done on them, I have not received nothing promised.

John Cordova

Date of experience: August 12, 2023
Heather P. — iMemories Rep
over a year old

Hi John, Thanks for working with us on sending over a drive with your media! As mentioned we have an online and direct to DVD option in the shopping cart, with the online option being selected at checkout. Please reach out if there is anything we can do to help!

Texas
2 reviews
0 helpful votes
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So much fun
August 12, 2023

I sent in the first 15 video tapes dating back to 1989 with the birth of my first child. It was amazing to watch and share with family. The process was easy and love the app. Now I have about 40 more to go

Date of experience: August 12, 2023
New York
1 review
0 helpful votes
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Great experience
August 12, 2023

Everything came out perfect. Thank you really appreciate it.

Date of experience: August 12, 2023
California
1 review
0 helpful votes
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GREAT WORK!
August 12, 2023

My experience was the same as the first time I used iMemories. I am a repeat customer and I also let others know about your fast and easy service.

Date of experience: August 12, 2023
California
1 review
0 helpful votes
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Completely satisfied
August 11, 2023

I was very happy with how quickly my videos were digitalized and tapes were sent back. I think the price is a little high. With the box and transfer (and a discount) it was still over $200 for 11 tapes that were not even half way full.

Date of experience: August 11, 2023