iLookGlasses has a rating of 4.8 stars from 920 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 11th among Eyeglasses sites.
It's worth the money, glad I bought them here over a local location
Livraison rapide, prescription parfaite et lunettes de très bonne qualité, je recommande fortement.
The glasses are fine but the frames suck.the nose pads are to small and made or hard plastic. They hurt my nose.I cant even were them.
Shipping was fairly quick. Service was good. Would order again.
Easy, quick and good prices. This was my 3 order over the past 5 years. Always great selection, great prices. Easy to use, try them on your own face...cant go wrong.
The order process was not as intuitive user interface as I expected.
Have been buying from them for over 3 years and it is always an incredible experience. I will never buy glasses anywhere else!
I have been buying glasses for my family from Mae for many years. Always great product, service, and attention to detail, not to mention the incredibly low price. Have recommended to many friends/family.
Excellent site - attention to detail, excellent advice. Glasses arrive very quickly.
I am a repeat client having now bought 4 pairs of glasses and two pairs of prescription sunglasses - The process was simple, the glasses were great and a fraction of the insanely expensives brand name glasses. My local shop quoted me $390+tax just for frames. I didn't even pay that for two full pairs.
Hard time doing it last night through facebook but ok today on computer
I was scceptical at first, only ordered one pair. After receiving my first pair, I was pleased with the look, the fit, and the presription. Ordered a scond pair with auto tinting leses. Very happy with both pair.
Very happy with the purchase. The frame and lenses are of excellent quality and the price was also very affordable. Definitely will buy another pair when needed in the future.
This site is great the options are easy to understand and cant beat the price been getting 2 pairs every year for last 5 years excellent company. CHEERS.
Been using site for years now and treat me well fast delivery great site
Very happy that they fit perfectly and satisfied with the pair I ordered
Glasses are ok. One pair bothers my nose but don't wear those every day. I wear the other pair instead and wear the other ones once in a while. As always glasses seem to be extremely expensive.
The frames are good quality and look great, better than the website pics.
I got free Aviators with my purchase but the website didn't let me add my prescription to it. I place the order and customer service emailed me to confirm another detail in my order. I mentioned the issue and they quickly added my prescription to the free Aviators.
I am very happy with my purchase and their service.
I received a free pair of sun glasses, but the website didn't give me option to add my prescription. I would have been happy to pay the charge to add the prescription.
Purchase is easy and shipping is quick from BC, customer services do respond to you in timely manner and resolve issues. Great experience overall, limited frames but price fits the budget.
Très satisfaite. Très jolies lunettes. Je référais une commande sans hésiter.
You have provided excellent service, products and prices.
Your website was continually dysfunctional for 2 days with regard to the bifocal screen option. I couldn't order bifocal lenses.
Your website is terrible for reviewing an order before the last step. To check the frame colour, I had to start over again! --- several times.
With frequently changing prescriptions over several years, until I underwent cataract surgery, I was very pleased with the frames and lenses I obtained from ILook.
Answer: We do not direct bill any insurance company, but you would want to pay for your order online first and ask us for a copy of your invoice that you can submit to your insurance company for a reimbursement.
Answer: You may send us a picture/scanned copy of it via email at iLook@iLookGlasses.ca
Answer: If "my favourite" frames are deleted from the list. There is no way to retrieve it. The favourites are in this URL: https://www.ilookglasses.ca/wishlist
Answer: We offer a lens replacement service for frames that were purchased from us before. If not, unfortunately we do not work for them, for on the rare occasion that eyeglasses are damaged during production, we are not able to replace them.
Answer: Yes, our glasses always come with a hard case and a cleaning cloth.
Thank you for reaching out.
If you want, you may exchange the pair that does not fit you well with a different frame style/size. We will take care of the shipping back & forth!
We have sent you a private message so that we can talk more about it.