Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
I'm 46, and I've using the Woke Up Like This foundation for a year now. I used to use Lancome, and I'm never going back. I love how lightweight it is while still giving good coverage. And it doesn't transfer or smear.
I received the wrong matching shade. Definitely too light!
Love the makeup. I always get compliments on my makeup. I am not one to do a lot of makeup but the coverage is perfect. I love the finishing powder. I never have to reapply all day. I love the boxes that the makeup arrives in, it makes me feel special. That extra effort goes a long way.
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Company need go over the
discount policy.
That is very disappointing to pay full price for first order when you was promised welcome discount if you provide your email address and select the product of your choice.
My attempt to create new order and add "welcome10" not getting through- promo code not valid.
Well looks like false promos after all!
I love IL Makiage's $#*! I am flawless concealer. I ahve tried so many from Nars, bobby brown, Dior etc... but nothing has matched the way this product matches and just naturally blends on your skin color. Highly Recommended.
You have great taste
I love the products but am frustrated with auto replenishment. I wanted to add a brow trio to an order that was coming on auto replenishment. I wasn't able to do this and the order was more expensive than I hoped.
I bought a foundation and concealer but it's a bit dark for my face. It wasnptocess in 3 days and got my money back back hassle free. K bought another shade of foundation hopefully this is my sgade and I am so excited to try them. They gave me a25$ coupons which I usedin my next purchased. Hopefully i get it this week so I can tey and will give another review. All in all my experience is good even it is no my shadw! Still a happy costumer.
Hope the next shade is better!
As I've gotten older, my brows have thinned on the ends. This product looks natural and gets the job done!
Bet you look fab!
Il Makiage will change the way you think about makeup! The quiz will match your shade or the customer service team will make it right! All day wear, never dry or oily feeling foundation, mascara that makes your lashes look full and lush, primer to die for! Even their eyeshadows last all day with rich pigments! I will NEVER wear anything else. Il Makiage for life!
Love this!
I'm very pleased with customer service. I had a problem with color of my foundation. I sent customer service an email and I heard right back from them. They are sending a new product. Customer service when above and beyond to help me.
Hope the next shade is better!
I don't have the product yet, but ordering online was a smooth process. Excited to try it out!
Hope you loved it!
I forgot I had a $100 code that expired due to concealer being too light back in October and they extended to $100 for 48 hours and was able to order a couple products I wanted with my code
Happy we were able to help!
Fun and easy shopping experience, it is the perfect match for my concealer and foundation, I just tried the mascara and love it too!
Hope you love the mascara!
Not sure how the questions added up to the absolute perfect color match of the foundation but it was right on point for me. Love the coverage, it evens out the skin tone without looking like you have makeup piled on your face. I'm not big on makeup for everyday use but when I have events or to go out somewhere I love this foundation because its light and it doesn't feel like you are wearing anything. I honestly love it and like I said I'm not a big makeup person. I wouldn't even bother with any other products im so happy with this one.
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I love how you can take the time to find your perfect shade. It is really detailed and makes you feel like you are being pampered every step of the way.
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Customer service is always on top of their game. Their products are amazing and if you are not completely satisfied, the return process seamless.
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Perfect match for my skin! I'm addicted for sure! Would recommend
SO happy to hear this!
Makeup - perfect color, perfect coverage. I love so much that I order an extra bottle so I have one at home and one for on the road.
They sent me a full-size sample of the mascara - - - by Far the Best mascara I have ever used! Again, I have 2 - one for home & one for the road!
LOVE that we are apart of your everyday routine!
They tell you that you will only be charged the simple price of $6.99 but they put a $83.00 hold on my card now I have to wait days to get it lifted off my card "please do not fall for the lie"!
Let me explain what happened -- a pre-authorization was placed on your card (as stated at check-out). Not to worry, this isn't a charge! Pre-authorization is a fraud prevention method used by financial institutions to guarantee the safety of certain transactions. A pre-authorization, or a temporary hold, simply authorizes the card, the funds are still in your account and will not be transferred to us unless you choose to keep the product. We can't refund the preauthorization as the funds were never actually withdrawn from your account, but I can tell you that preauthorization will fall off / disappear (this normally happens within 4 days from the order). You will not be charged for the full price unless you keep the product(s).
I adore how the "Woke up like this" foundation simply erases my multiple flaws instantly, without looking heavy or cakey.
Bet you look fab in it!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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