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Il MakiageReviews 8,475

3.8
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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
361
quality
346
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New Jersey
1 review
0 helpful votes
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Concealor
December 4, 2022

Easy ordering, true match colors for my skin tone etc.,

Date of experience: December 4, 2022
Andrea H. Il Makiage Rep
over a year old

Bet you look fab in it!

New York
1 review
0 helpful votes
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Concealer
December 3, 2022

I have never had a concealer that had coverage like this! I'm 52 and most concealers show every crease this one doesn't at all, it covers and conceals so well. It feels and looks like you aren't wearing anything at all. The color matches perfectly, it is absolutely worth the money. Buy the foundation too! Amazing

Date of experience: December 3, 2022
Washington
1 review
0 helpful votes
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Excellent service
December 3, 2022

Products are great and I don't get a lot of junk emails

Date of experience: December 3, 2022
California
1 review
0 helpful votes
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Great product
December 3, 2022

Great product, been using for 2 years and love the foundation and concealer

Date of experience: December 3, 2022
Canada
1 review
0 helpful votes
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An experience worth a try
December 3, 2022

I was hesitant to try the foundation. I always thought that it's all fake marketing tactics. But it seems like I got nothing to lose coz I can always return if it didn't meet my expectations. To my surprise, the color match actually match my skin tone, and hides imperfections without the cake feeling. It's so light yet full coverage.
The customer service is excellent- goes beyond what they say and value you as a customer.

Date of experience: December 3, 2022
South Carolina
1 review
0 helpful votes
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Simple Shopping
December 3, 2022

This site is easy to navigate and exceptional products to select from.
I think I have found my new make up line!

Date of experience: December 3, 2022
Illinois
1 review
0 helpful votes
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When you place an order they keep pushing you to get a subscription. If I want more product, I'll order more products. I don't like to be pushed.

Date of experience: December 2, 2022
Florida
1 review
0 helpful votes
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Great return policy
December 2, 2022

I am very much a trial and error person and they have the best return policy

Date of experience: December 2, 2022
Arizona
1 review
0 helpful votes
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Fantastic skincare product!
December 2, 2022

My skin just gets smoother and tighter! I will only use this from now on! Thank you!

Date of experience: December 2, 2022
Ohio
1 review
0 helpful votes
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Customer service
December 2, 2022

Customer service was excellent. Wasn't sure that my current shade was right for the wintertime and spoke to a customer service rep and they helped me get a new shade and processed an exchange for a different shade. I can't wait to try this new shade and hope that it fits better.

Date of experience: December 2, 2022
Canada
1 review
0 helpful votes
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Amaizing
December 2, 2022

Amaizing product! Unbelievable. Stays on my skink perfectly. Very light and natural. Strongly recommend.

Date of experience: December 2, 2022
Kentucky
2 reviews
0 helpful votes
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I keep coming back to this concealer. It is great especially under under the eyes. I am 51 and it is hard to find a concealer that brightens the area under the eyes and not go into every line and wrinkle. The purchase process is simple and I like the $15 off. I would really like an option of a small sample of your products. For example I would Ike to try your primer but don't want to buy the whole bottle without trying it first. I don't want the hassle of returning something if it will not work for me. Thanks.

Date of experience: December 2, 2022
California
1 review
0 helpful votes
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Recharge cream
December 2, 2022

It was easy and I liked getting the discount. Good experience

Date of experience: December 2, 2022
Pennsylvania
2 reviews
0 helpful votes
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Great lashes
December 2, 2022

I have been wearing II Makiage lashes for a long time and I love them. They are the best!. Highly recommended!

Date of experience: December 2, 2022
Massachusetts
1 review
0 helpful votes
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Great company to do business with!
December 2, 2022

Fast and professional customer service. Great products also.

Date of experience: December 2, 2022
Mississippi
1 review
0 helpful votes
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Always amazing customer service.
December 2, 2022

I always feel like I'm a valued customer.
Friendly staff, amazing products.

Date of experience: December 2, 2022
Ohio
1 review
0 helpful votes
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Color too light
December 2, 2022

I had some trouble completing my initial order and had to try multiple times. Not sure if it was my phone or the site. I got my product and it's too light for my face. I look very pasty.

Date of experience: December 2, 2022
Arizona
1 review
0 helpful votes
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Trying new products
December 2, 2022

Great! Easy to use and make purchases online! Love the gifts and deals you get when you replenish! Excited to use more products

Date of experience: December 2, 2022
Delaware
1 review
0 helpful votes
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Great product
December 2, 2022

I never thought I would find a foundation that I loved as much as the one I've been using for many many years. It was no longer available and I was so upset, but thought I would give this a try. I actually like it even better. Perfect light coverage and perfect shade. It's waterproof and doesn't rub off like my old foundation did after a while. I'll be ordering more (in bulk) so I never run out.

Date of experience: December 2, 2022
Ohio
1 review
0 helpful votes
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Great Customer Service and Product!
December 2, 2022

I finally found that shade that perfectly matches my skin tone and I love the products. When I missed my 30 day return time (was out of town for the holidays) customer service was more than happy to help me out and get me set up with the return. They also took care of fixing my auto replenishment. Thank you!

Date of experience: December 2, 2022