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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Great experience, hope it get's here quickly! My friend recommended it to me
First of all, I am NOT a foundation makeup kinda gal, until I found this product. I was very skeptical but when i applied this to my skin, I was pleasantly suprised. I purchased "Woke Up Like This" and it is truly amazing. Not only did it match my skin, it is lightweight and looks very natural. Yes, even in the sun when makeup stands out the most. Thank you so much for coming up with something that is just truly amazing. You have a lifelong customer in me.
The shade I bought was just a tad too dark for me and they made the process of getting the right shade incredibly easy! Love this brand
I absolutely love the site it's very easy to find what you need but what I don't like is that they don't have a phone number to contact someone and it takes so long for someone to get back through an email. I probably would buy more if I can actually speak to a customer service person on the phone..
While I like the products, I received one with no pump and for the life of me I cannot get anyone's attention to help me out with this. Yet in the meantime, I received about 10 marketing emails from them. Other times it wasn't this bad, but I am so disappointed and will probably not re-order certain items
EDIT: I have finally. Heard back from them and they had the nerve to say to me that since I ordered it on the 25th of December, I am not eligible for a refund. I NEVER ASKED FOR A REFUND...I asked to get a product that does not have faulty packaging whereupon I cannot use it. THIS IS THE LEVEL OF CUSTOMER SERVICE YOU CAN EXPECT FROM THEM. IT IS HORRIBLE. I HAE NOW PAID OVER $100.00 FOR A FAULTY PRODUCT AND AFTER SENDING 5 EMAILS I WAS SUMMARILY DISMISSED AND TOLD...TOO BAD...THIS IS ONE OF THE WORST CUSTOMER EXPERIENCES I HAVE EVER HAD
II Mikage website makes it so easy To place an order. The descriptions for the products are clear and well written.
There is not anything that I have tried from IL Makiage that I don't absolutely love! Everything is always perfect and tailored specifically for me. It's better than ever having to try to figure this out on my own.
Ordering my products on this site was very easy. Easy to move around and be able to see the reviews of each item helped me make my best purchase. Can't wait to receive my items.
I Love how they do the quiz to match what you need to look and feel your best in the most natural way. Quality is top notch, I even prefer over top name brands and the price is worth it.
Ordered over 2 weeks ago and still have not received it. The tracking is worthless, it just states "it's on its way" with no expected date of arrival. I assume the 2 week trial begins after I receive it and not when I order it, but it seems very sketchy when it takes that long for delivery.
Love the products
The company is always looking to improve
Have had a fantastic experience with Il Makiage. I'm absolutely loving the primer and the foundation- have had to do a couple exchanges, and they were seamless. Will buy again and again!
I'm being using the foundation ( 155) for about 3 years and i'm really loved.
Now im start tu use the power serum and the power polish for a month and the results are amazing. Thank you il Makiage, the product's really works.
I normally love the foundation but this one I received was watery with no coverage.
In general I was very happy with the website and the experience, but there was no place to put the 10% off code.
Great detail way of assessing skin type, can't wait till I get my product to see how close to my skin tone it is.
I've tried many brands of makeup but my first experience with the foundation was so good, I wanted to try other products. I can't stand products on my face that don't smell good but Il Makiage is the exception. First use of the face cream and my skin looks good already!
I seriously love this makeup iv never had o e that did exceed expectations
Not really happy with the product as it really didn't give me enough coverage I needed and I feel that the color is a bit too light. Almost right but I think it needs to be a shade darker but definitely a lot more coverage. Doesn't cover my sun spots very well.
I have not received my order nor have I ever received a email saying that it even shipped. Can someone please help me figure this out.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Promo codes cannot be used on quiz orders or on products from a limited edition collection. If you're not seeing the promo box, it is likely for one of these two reasons.