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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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This is the best foundation I have ever tried. It matches my complexion flawlessly and I was skeptical at first. Foundations I have bought from other companies was either too dark to light or would settle in the lines in my face. I have tried a lot of foundations believe me but this is the best I have found. Would not change for anything I love this line of makeup. Great product!
Sincerely,
Ginny
When I first bought this product I wasn't so convinced that they would get my shade right but when my order arrived I was shocked to see that the foundation actually match my skin tone and it was amazing it goes in your skin so smoothly. I'm in love I came back for another one.
I have been using your foundation for 2 days now. I am so impressed how great the color match is and how easy it is to apply. Blends right into my skin with a brush- as shown in your videos. Very happy customer.
I ordered a foundation and concealer under the "try before you buy" marketing campaign. Immediately upon placing my order, I was charged $75 on my card. I didn't even get the product for another 10 days and it was not something I would keep. I will be returning this product and getting a refund. However, I shouldn't have had to wait for a refund, as I was supposed to have 14 days to try before I was charged. Dishonest and manipulative marketing tactics! Beware!
Always friendly and ready to help find your perfect match
My skins and makeup has never looked so great! Completely flawless make up! Will order from makiage more often!
Love you Il makiage!
It is the best product I have ever used which makes my skin glow and getting so much compliments love it
Great website, good online advice, easy to use and I am now looking forward to receiving my makeup
The website was easy to navigate I hope my shade is correct can't wait to try this foundation
Fast delivery, amazing application and results, just a little hard to get the top off to see the pump
It was so easy to do the quiz to match the foundation to my skin color. Can't wait to try the actual foundation!
Surprisingly easy to determine my actual shade of color. Hopefully I answered correctly and I can enjoy this foundation for months to come!
I've been looking for a good foundation it is hard to find the one it will match my skin but they have helped me to find the perfect one and I love that.
I can't give a review because I haven't even received it yet. Still waiting since last week in January
I've been using their makeup for a little while, and when I went to reorder today it was so nice that it went so smoothly!
I love the high quality of the makeup, and the customer service!
Continuing to be charge for product that doesn't ship that I already paid for. Add one that weren't authorized. Get it together peeps. You got a good thing— don't ruin it by bad business practices.
The foundation is great - awesome! I like the website because you take electronic payment, like PayPal, and it's easier to navigate to what I need.
My color match is consistently the same - and is perfect for summer - but I chose a shade lighter this time for winter. The app made it easy to see/ find the shade.
Great products and customer service! I've tried the foundation, concealer, brushes and lip products and happy to say I recommend!
I have been using IL Makiage products for two years now. I look forward to my now auto-ship orders and free gifts, which help me see and try other products I may not have purchased already. Great company and great makeup/skincare! Keep up the amazing service and products
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.