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Il MakiageReviews 8,500

3.8

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

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Illinois
1 review
0 helpful votes
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Great foundation
February 17, 2023

This is the best foundation I have ever tried. It matches my complexion flawlessly and I was skeptical at first. Foundations I have bought from other companies was either too dark to light or would settle in the lines in my face. I have tried a lot of foundations believe me but this is the best I have found. Would not change for anything I love this line of makeup. Great product!
Sincerely,
Ginny

Date of experience: February 17, 2023
Canada
1 review
0 helpful votes
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Foundation
February 17, 2023

Love the feel of the foundation. It covers well and is easy to apply.

Date of experience: February 17, 2023
Colorado
1 review
0 helpful votes
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Best foundation I ever purchased
February 17, 2023

When I first bought this product I wasn't so convinced that they would get my shade right but when my order arrived I was shocked to see that the foundation actually match my skin tone and it was amazing it goes in your skin so smoothly. I'm in love I came back for another one.

Date of experience: February 17, 2023
New York
1 review
0 helpful votes
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I'm a believer!
February 17, 2023

I have been using your foundation for 2 days now. I am so impressed how great the color match is and how easy it is to apply. Blends right into my skin with a brush- as shown in your videos. Very happy customer.

Date of experience: February 17, 2023
North Carolina
1 review
0 helpful votes
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Dishonest marketing and product
March 19, 2023

I ordered a foundation and concealer under the "try before you buy" marketing campaign. Immediately upon placing my order, I was charged $75 on my card. I didn't even get the product for another 10 days and it was not something I would keep. I will be returning this product and getting a refund. However, I shouldn't have had to wait for a refund, as I was supposed to have 14 days to try before I was charged. Dishonest and manipulative marketing tactics! Beware!

Date of experience: February 17, 2023
Illinois
1 review
0 helpful votes
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Best foundation
February 17, 2023

Always friendly and ready to help find your perfect match

Date of experience: February 17, 2023
Missouri
1 review
0 helpful votes
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Wow! What wonders
February 17, 2023

My skins and makeup has never looked so great! Completely flawless make up! Will order from makiage more often!

Love you Il makiage!

Date of experience: February 17, 2023
GB
1 review
0 helpful votes
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Best product ever
February 17, 2023

It is the best product I have ever used which makes my skin glow and getting so much compliments love it

Date of experience: February 17, 2023
GB
1 review
0 helpful votes
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Easy shopping.
February 17, 2023

Great website, good online advice, easy to use and I am now looking forward to receiving my makeup

Date of experience: February 17, 2023
Ohio
1 review
0 helpful votes
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Makeup
February 16, 2023

The website was easy to navigate I hope my shade is correct can't wait to try this foundation

Date of experience: February 16, 2023
Colorado
1 review
0 helpful votes
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Fast delivery, amazing application and results, just a little hard to get the top off to see the pump

Date of experience: February 16, 2023
Florida
1 review
0 helpful votes
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Great option
February 16, 2023

It was so easy to do the quiz to match the foundation to my skin color. Can't wait to try the actual foundation!

Date of experience: February 16, 2023
Georgia
1 review
0 helpful votes
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Fun Process
February 16, 2023

Surprisingly easy to determine my actual shade of color. Hopefully I answered correctly and I can enjoy this foundation for months to come!

Date of experience: February 16, 2023
Massachusetts
1 review
0 helpful votes
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Amazing
February 16, 2023

I've been looking for a good foundation it is hard to find the one it will match my skin but they have helped me to find the perfect one and I love that.

Date of experience: February 16, 2023
New York
1 review
0 helpful votes
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Ilmakiage
March 18, 2023

I can't give a review because I haven't even received it yet. Still waiting since last week in January

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 16, 2023
California
2 reviews
0 helpful votes
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Great Customer Service!
February 16, 2023

I've been using their makeup for a little while, and when I went to reorder today it was so nice that it went so smoothly!
I love the high quality of the makeup, and the customer service!

Date of experience: February 16, 2023
Alabama
1 review
0 helpful votes
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Continuing to be charge for product that doesn't ship that I already paid for. Add one that weren't authorized. Get it together peeps. You got a good thing— don't ruin it by bad business practices.

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 16, 2023
Alabama
1 review
0 helpful votes
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Easy & consistent experience
February 16, 2023

The foundation is great - awesome! I like the website because you take electronic payment, like PayPal, and it's easier to navigate to what I need.
My color match is consistently the same - and is perfect for summer - but I chose a shade lighter this time for winter. The app made it easy to see/ find the shade.

Date of experience: February 16, 2023
Oregon
1 review
0 helpful votes
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Happy Customer
February 16, 2023

Great products and customer service! I've tried the foundation, concealer, brushes and lip products and happy to say I recommend!

Date of experience: February 16, 2023
Kentucky
1 review
0 helpful votes
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Love! Love! Love!
February 16, 2023

I have been using IL Makiage products for two years now. I look forward to my now auto-ship orders and free gifts, which help me see and try other products I may not have purchased already. Great company and great makeup/skincare! Keep up the amazing service and products

Date of experience: February 16, 2023