On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Won't let u check out without adding extra products. Will return everything as soon as it arrives
Quick,easy, detailed. I look forward to receiving my product and hope it works well for me. I have purchased other items and enjoy them. Thank you
Love the look and feel but my shade didn't match my face. It is way too light.
Y'all is so bomb! The most attentive people ever. Also really amazing products. I so appreciate the love
Taking the quiz on the app was quick and easy but apparently my financial institution, Wells Fargo, made it so I was not able to do the "Try before you buy" option. Wells Fargo is a national financial institution so not sure why this would happen but I still wanted to try the products. I decided to continue with the full payment purchase knowing I have 30 days to return the products for a full refund.
I love this foundation. I'm 55 and have tried many different foundations over the years. Being color-matched by submitting a picture seemed ominous, yet I could not have made a more perfect match myself. It sits well on the skin, does not crease or separate, lasts all day, and looks like my own skin but better!
Too many people not happy with the product, service or company therefore I don't have the money to waist. Looking for genuine products and companies not quick cash sales with under performing results. 80% of customers are dissatisfied with this site etc!
I like the easy flow of your site and the questions where easy with the visual. Perfect!
Immediately after ordering for the first time, I noticed I was put on an auto subscription that I never wanted. Contacted customer service and was told "If you wish to cancel your current trial and not be charged for the product you currently have, you will need to head HERE, download a prepaid label, and return your product within your 14-day (from delivery date) trial period." I don't HAVE a product. I just ordered it. Guess I will have to just cancel the entire order.
I almost never wear foundation because it looks thick, fake and doesn't wear well as the day goes on. Not the case with II Makiage! So stoked with these products. The color is spot on, the primer is soft as silk and glides on my skin so easily, and everything looks so natural. It lasts the whole day without getting cakey or creasing at all. I'm very happy with my purchase. So much that I just ordered the collagen plumping gel. Can't wait to see the results!
The concealer was not for me, I returned it and got a $25 off next purchase
I am no expert with make up but I have become increasingly dissatisfied with my skin as it ages. I think I need a change. I have been bombarded on Facebook with the IL Makiage ads and today, I gave in. The videos are convincing enough for me to take a chance, and I really liked the foundation match process. If I get the chance to review the product once I have used it, I definitely will. So far so good y'all!
Very easy to go in and order what I am looking for at the time
I never received my item I still got charged for it and the only thing they was worried about was sending out another item I want my money back not the item worst experience ever
My first time using this gel.
I'm learning more about make up
The coverage seems great but the shade is way to light. I mean it's like Casper white
Be careful when placing an order as when you get to the end there are offers to add extras, which is very easily mistaken, therefore ending up with goods you do not require
Products look ok. Haven't received it yet. The constant requests to subscribe and auto replenish when I haven't even tried the product yet is truly irritating and nearly put me off buying.
So sorry say to use, love that it takes my pic to get an accurate color.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members