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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Not only, is their customer service exceptional…but the management team is awesome at emailing coupon codes for future orders. I have no complaints! I'm so glad that I gave them a try and now I'm a loyal customer. No more store brands for me
I found the quiz very easy. Just hope ive put the correct shades for myself.
I love your lipsticks I get so many compliments on the talk dirty Averie matte
Answer 90 second quiz truthfully, very easy and match is perfect! Love it. I ordered the primer to test it.
Very prompt delivery, beautiful packaging, lovely gift but unfortunately my foundation is too light in colour and coverage
So easy! Got a notification that I had $20 gift card and ordered mascara all within 5 minutes!
Do not use any email discount they send you. It won't work and they'll tell you there's nothing they can do because it is now an existing order. If you use PayPal, it won't give you a chance to use any discount or let you confirm your order. My shipment was late so they sent me a $15.00 off "link" to use. I used the link and bought one of their products. No 15.00 off! It was just a scam to get more money. Scams like this is why I use PayPal so I can get my money back.
I did not sign up for auto shipment. I was purchasing a product using a discount code, a one time purchase. I've never tried the product before. It's very annoying when companies won't let you simply make a purchase without the tricks or super fine print to lock you in. Then you have to go through a process to cancel it. I could not find a simple button that said " Cancel Auto-Shipment".
I would highly recommend their products! From foundations to brushes to mascara. Everything I've tried so far has been amazing!
The foundation i was sent from the quiz i took didn't match exactly right… it was too orange for my skin tone, but i kept forgetting to do the exchange within the trial period. However, when i finally reached out, someone from the skincare team got back to me promptly, asked me a couple questions, and updated my shade & sending it to me at no additional cost! I don't even have to send the one i have back! I am very happy with this makeup line!
Why didn't you apply the auto ship price to my order? You charged me full price?
The site is very helpful. I hope the order comes as quickly can't wait to review the product
Thank you
Today is my 1st day trying the product. Color match is a bit lighter than expected but I will continue using it. Offers full coverage and very light weight on my face which I absolutely like! If anything I just might order another bottle and going one shade darker, we shall see. Overall, I like the product.
I like the lol Makiage cream it feels hydrating and doesn't irritate my skin like other products. I have very sensitive skin
Following the questions to choose my colour for foundation was a very simple procedure to follow. Looking forward to the products arrival to see how well Ive had my colour matched
My experience has been nothing but great, I had problems matching my skin tone, they were quick to reply, replace and to correct any issues, very pleased and satisfied with the whole experience…
Always a fun way to shop! Love your products. The Serums and creams are top notch and I have very challenging dry skin. The foundation is spot on and never feels heavy on my face. Love love!
I tried the medium coverage foundation instead of what I got last year which was full coverage and I was not happy with how little it blended on my skin nor did it even seem to be medium coverage. I used the recommended 2 pumps to spread out on my face, but I ended up having to use about 5 pumps just to get it to an actual medium coverage look. I blended my foundation with the IL MAKIAGE Foundation Brush and I am not very pleased with the brush and its blending capabilities; my face ended up blotchy and it was embarrassing. Also, I wish I could go back to answering the quiz questions once I have completed all the questions because I thought I might have mistakes and picked the wrong skin tone and picture on some. I ended up receiving a foundation that was not my true match and I looked orange and blotchy.
Thank you. The links are super easy to use. I wish shipping was faster because I want my new products yesterday.lol
This foundation gave me a flawless face! My face normally gets oliy after a few hours and with this foundation it did not. I wore it all day with no issues.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members