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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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The process was easy to follow. I just hope the shade is a good colour match.
I was a bit skeptical because I have been into makeup when they didn't have foundation shades to match women of color. BUT this concealer alone hands down is one at the TOP of the pyramid.
I was very excited to try the concealer I was sent, but it was very confusing for the links that were sent to me in all my emails (processing, delivery, etc.). Kept asking for email to log in; email sent then a new link to another page, and everything was just a back and forth with too many links and open pages. I just tried my concealer and it's good so far! Just ordered the foundation and I'm looking forward to it :)
Excellent and effective solution/problem-solving. Efficient and speedy response. Helpful, would definitely recommend these services.
Easy to order and I really hope I'll keep it and like it
Love using the concealer and the foundation! Been using it for over almost 2 years. I change the shades--lighter in the winter and a little more color and in the spring.
I am 70+ years old and have tried many foundations in various formulas. "Woke Up Like This" foundation perfectly matched my skin and gives me fabulous coverage. I used the quiz to match and I tried before buying. I am buying and ordering more products. This product is amazing.
This make up truly is a wonder. I am 62 and don't have fine lines, but the coverage and finish of this product is amazing! I just subscribed
Truly love the product was just a little too yellow/orange for me. But they replaced it and I'm waiting to see. The product itself is really great. I will be buying g more.
I love ordering from Il Makiage! The site is easy to navigate and my order is processed ASAP.
I've purchased numerous products over the last year and I'm always pleased.
I've never purchased make up on line--that is until Il Makiage. I was totally skeptical with the whole color matching on foundation, but they hit it out of the park. Woke Up Like This is a fabulous light weight foundation that is gentle on my aging skin but gives just the coverage I need without settling in my fine lines. And don't get me started with F*ck I'm Flawless coverup. It's incredible. And I love the pigment saturation on their lipsticks. Plus, the company's inclusion of all people just makes me happy to do business with them.
Can you tell I'm a fan? Seriously, do yourself a favor and check out Il Makiage. You won't be disappointed. And if you have a problem with a product they make it right--quickly!
I don't agree with but the product yet… I only wants to try the product! I want to reverse my money please!
Love love the products! And the customer service is top notch and will make sure your match is perfect!
I am pretty white and I put this on and left on over night, when I woke up there is barely any color. It is definitely not a dark tanner. Pretty disappointed. The one think I loved is there is no smell.
Best make up ever! It's very natural looking and lightweight and it's actually safe for your skin!
Not my first time using Il Makiage. I've loved everything I've used. Will continue to order in the future.
Site is easy to use and gives an accurate color match. I've been using the foundation and concealer for a year now and my skin looks great. The product doesn't settle into fine lines and looks natural.
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.