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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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When I initially applied the foundation woke up like this I was impressed BUT after a couple hours the make up began to look scaley and my skin started to feel like it was burning. It has been a full day since applying and then removing the product and my skin is still red and tender
I did the test for foundation which I never wear but going to start. Test was spot on! Perfect match! Everything I bought does exactly what it promotes! I'm so happy with the outcome! Highly recommend! You won't be disappointed!
I had to return some products for fear I was potentially allergic and the process was fast and easy and clear! 10/10 recommend
I may have not got the right shade or maybe it will work better in summer. But it's not AMAZING. I liked it enough to buy a concealer as well and the website and company is so easy to deal with. My husband didn't notice I had the foundation on but I could see the flakes and notice the color difference. Good product. Might not be for me.
Love the texture and light feel of the Woke Up Like This foundation and the color match to my skin. My 5 stars is for the product, but wish the website had a "continue shopping" button. I had to keep going back to the home page to look at other products.
I am in love with the products every day, the texture is absolutely incredible, not to mention how long it lasts on the skin, perfect finish and high quality. Not to mention the service, the consultants are incredible, always available and super attentive, more passionate every day!
Shame on you IL MAKIAGE- within 3 minutes of forcing an add on upon me I clearly hit "SKIP" and you claim you can't undo it? Really? Lost my trust and My business. Shame on you! HORRIBLE CUSTOMER SERVICES
I got the trial run for the foundation. I unfortunately missed the return window. I reached out to the company and they immediately responded and offered me a replacement for no extra cost even though I passed my trial run. Easy to work with. And friendly. The product itself is great. Love how it applies. And they are good at working with you to find a perfect match.
Il Makiage Power Lift Plumping Cream is very hydrating. I use this the morning after using prescription Retin-A because my face needs to be rehydrated and this is the best hydrating cream I have found that does not break me out.
I LOVE the water proof eye liner but it must have gotten lost in the shipment part of the transaction. I'm not sure if the time delay is on them or the postal service, but it's been a little over two weeks of waiting. So either order way before you run out or just don't get in a hurry for your makeup just incase.
I ordered a shade that was slightly off and customer service was incredibly helpful and sent me a new shade. I highly recommend!
Perfect match, smooth as silk. No makeup feel with perfect coverage.
I have now used, woke up like this, F**k Im flawless, power lifting serum, waterproof and regular eyeline and lip treatment and lip mask. I am 53 years old and havent worn makeup in ten years. I am forever grateful for these products. There is only one other online brand I love as much. The great news is that my 29 year old daughter can use the exact same products because it is so good for the skin and works on every skin type. I am not rich and makeup is a luxury but I will give up something else before giving up these products! And the packaging makes you feel rich! Ohhhh and I got a 55.oo cream BOGO for my birthdyay!
The color is too light for me and doesn't cover as well as I thought it would.
I have had such a great experience with IL Makiage. Every single purchase has been exactly what I needed. Even when my shade was not correct they worked quickly in order to give me the shade that works best for me. Their serum is really really good and their mascara applies very boldly and doesn't flake or smear. I will never get my foundation from any other company. I've had such a great experience with you, too IL Makiage!
I'm in love with this foundation, I wear my makeup for 12 hour shift to work and I still look amazing
It's late. They give themselves a ridiculous amount of shipping time and still can't deliver.
They really try to find out all details about what you're looking for. I suppose that's why their products are so fitting to every individual.
I buy several products from il makiage. I have been super happy with everything, and the one time I did not like one of their products I was issued a full refund.
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.