business logo of Il Makiage

Il MakiageReviews 8,500

3.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Il Makiage?
grey star
grey star
grey star
grey star
grey star

Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
361
quality
346
This company does not typically respond to reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow Nikki R.
Unfollow Nikki R.
Share Review
Report Review

Skin irritation
March 29, 2023

When I initially applied the foundation woke up like this I was impressed BUT after a couple hours the make up began to look scaley and my skin started to feel like it was burning. It has been a full day since applying and then removing the product and my skin is still red and tender

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 27, 2023
Michigan
1 review
0 helpful votes
Follow lara H.
Unfollow lara H.
Share Review
Report Review

Amazing!
February 27, 2023

I did the test for foundation which I never wear but going to start. Test was spot on! Perfect match! Everything I bought does exactly what it promotes! I'm so happy with the outcome! Highly recommend! You won't be disappointed!

Date of experience: February 27, 2023
Canada
1 review
0 helpful votes
Follow Rebecca P.
Unfollow Rebecca P.
Share Review
Report Review

Great customer service
February 27, 2023

I had to return some products for fear I was potentially allergic and the process was fast and easy and clear! 10/10 recommend

Date of experience: February 27, 2023
Canada
1 review
0 helpful votes
Follow Elissa K.
Unfollow Elissa K.
Share Review
Report Review

It's ok
February 27, 2023

I may have not got the right shade or maybe it will work better in summer. But it's not AMAZING. I liked it enough to buy a concealer as well and the website and company is so easy to deal with. My husband didn't notice I had the foundation on but I could see the flakes and notice the color difference. Good product. Might not be for me.

Date of experience: February 27, 2023
California
1 review
0 helpful votes
Follow Linda A.
Unfollow Linda A.
Share Review
Report Review

Perfect
February 27, 2023

Love the texture and light feel of the Woke Up Like This foundation and the color match to my skin. My 5 stars is for the product, but wish the website had a "continue shopping" button. I had to keep going back to the home page to look at other products.

Date of experience: February 27, 2023
Michigan
1 review
0 helpful votes
Follow Karen W.
Unfollow Karen W.
Share Review
Report Review

Simply in love
February 27, 2023

I am in love with the products every day, the texture is absolutely incredible, not to mention how long it lasts on the skin, perfect finish and high quality. Not to mention the service, the consultants are incredible, always available and super attentive, more passionate every day!

Date of experience: February 27, 2023
New Jersey
1 review
0 helpful votes
Follow michelle Q.
Unfollow michelle Q.
Share Review
Report Review

I would give ZERO if I could
March 29, 2023

Shame on you IL MAKIAGE- within 3 minutes of forcing an add on upon me I clearly hit "SKIP" and you claim you can't undo it? Really? Lost my trust and My business. Shame on you! HORRIBLE CUSTOMER SERVICES

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 27, 2023
Maryland
1 review
0 helpful votes
Follow Ashlee H.
Unfollow Ashlee H.
Share Review
Report Review

Works well with customers
February 27, 2023

I got the trial run for the foundation. I unfortunately missed the return window. I reached out to the company and they immediately responded and offered me a replacement for no extra cost even though I passed my trial run. Easy to work with. And friendly. The product itself is great. Love how it applies. And they are good at working with you to find a perfect match.

Date of experience: February 27, 2023
California
1 review
0 helpful votes
Follow shay G.
Unfollow shay G.
Share Review
Report Review

Shay
March 29, 2023

It was confusing at first just because i don't know much but the quiz was really easy

Date of experience: February 27, 2023
Florida
1 review
0 helpful votes
Follow Vicki R.
Unfollow Vicki R.
Share Review
Report Review

Very hydrating
February 27, 2023

Il Makiage Power Lift Plumping Cream is very hydrating. I use this the morning after using prescription Retin-A because my face needs to be rehydrated and this is the best hydrating cream I have found that does not break me out.

Date of experience: February 27, 2023
Texas
1 review
0 helpful votes
Follow Kelli D.
Unfollow Kelli D.
Share Review
Report Review

I LOVE the eye liner but...
March 29, 2023

I LOVE the water proof eye liner but it must have gotten lost in the shipment part of the transaction. I'm not sure if the time delay is on them or the postal service, but it's been a little over two weeks of waiting. So either order way before you run out or just don't get in a hurry for your makeup just incase.

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 27, 2023
New York
1 review
0 helpful votes
Follow Mary A.
Unfollow Mary A.
Share Review
Report Review

Great customer service!
February 27, 2023

I ordered a shade that was slightly off and customer service was incredibly helpful and sent me a new shade. I highly recommend!

Date of experience: February 27, 2023
Ohio
1 review
0 helpful votes
Follow Melody I.
Unfollow Melody I.
Share Review
Report Review

Perfect foundation, simple as that!
February 27, 2023

Perfect match, smooth as silk. No makeup feel with perfect coverage.

Date of experience: February 27, 2023
Florida
1 review
0 helpful votes
Follow Lisa N.
Unfollow Lisa N.
Share Review
Report Review

Found the golden egg
February 27, 2023

I have now used, woke up like this, F**k Im flawless, power lifting serum, waterproof and regular eyeline and lip treatment and lip mask. I am 53 years old and havent worn makeup in ten years. I am forever grateful for these products. There is only one other online brand I love as much. The great news is that my 29 year old daughter can use the exact same products because it is so good for the skin and works on every skin type. I am not rich and makeup is a luxury but I will give up something else before giving up these products! And the packaging makes you feel rich! Ohhhh and I got a 55.oo cream BOGO for my birthdyay!

Date of experience: February 27, 2023
Arizona
1 review
0 helpful votes
Follow Constance I.
Unfollow Constance I.
Share Review
Report Review

The color is too light for me and doesn't cover as well as I thought it would.

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 27, 2023
Colorado
1 review
0 helpful votes
Follow Heather U.
Unfollow Heather U.
Share Review
Report Review

Amazing!
February 27, 2023

I have had such a great experience with IL Makiage. Every single purchase has been exactly what I needed. Even when my shade was not correct they worked quickly in order to give me the shade that works best for me. Their serum is really really good and their mascara applies very boldly and doesn't flake or smear. I will never get my foundation from any other company. I've had such a great experience with you, too IL Makiage!

Date of experience: February 27, 2023
New York
1 review
0 helpful votes
Follow Apple N.
Unfollow Apple N.
Share Review
Report Review

Love that it looks so natural
February 27, 2023

I'm in love with this foundation, I wear my makeup for 12 hour shift to work and I still look amazing

Date of experience: February 27, 2023
Alabama
1 review
0 helpful votes
Follow Melodie T.
Unfollow Melodie T.
Share Review
Report Review

It's late. They give themselves a ridiculous amount of shipping time and still can't deliver.

Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 27, 2023
India
1 review
0 helpful votes
Follow Feroza Z.
Unfollow Feroza Z.
Share Review
Report Review

Made for you
February 27, 2023

They really try to find out all details about what you're looking for. I suppose that's why their products are so fitting to every individual.

Date of experience: February 27, 2023
Florida
1 review
0 helpful votes
Follow Wendy M.
Unfollow Wendy M.
Share Review
Report Review

Highly recommend Il makiage
February 27, 2023

I buy several products from il makiage. I have been super happy with everything, and the one time I did not like one of their products I was issued a full refund.

Date of experience: February 27, 2023