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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I am thankful to Jordan T, he helped me have an amazing experience, very professional and knowledgeable. I am looking forward to sharing the product and experience with my coworkers and friends.
Thank you so much!
It Was quite simple to make a Oder not received my item yet as I have only just ordered,
Have been scammed in the past with other companies & products hopefully got it right this time
The product is what they describe and it looks great on my skin. And if it doesn't look great, Customer Service is always willing to help me figure out what's best for my skin and for me.
Not knowing what shade of foundation I needed was a concern when I thought about purchasing from Il Makiage. To my surprise and delight, the simple question and answer survey worked like a charm! My shade was perfectly matched! I'm so excited to apply my makeup everyday now!
Customer service was very helpful and patient! I was comfortable thru every step.
I understood it would be here in 2 to 7 days from what I read and after I ordered it said 7to 14 but could be longer to Canada. I'm going away for 3 months to help my daughter who is sick and need it. I would never had ordered.
I had ordered a product i wasn't completely satisfied with, not only did they fully refund me but they sent me a product for free for my troubles. Which was not necessary but brilliant because i love the new product! I will and have already recommended this company and it's products!
I love the quiz and the choice and the layout of the website. However, when you're ready to pay a million popups: subscribe, get the brush, have some concealer, get 10% off. I was like dude...I just wanna pay.
I haven't gotten my package and emailed to ask about it. I haven't had anyone reach out yet.
Ordered the primer and foundation and they were just as promised! Already made a second purchase for my daughter
With the advertising you do on social media it's not clear when you're telling me people to try it out and then you turn around and charge me for a FULL YEAR! Now I know I don't want to continue the service once I pay for just the items I receive. I actually want to cancel this immediately!
I reacted to the product asap. Also, You said I would get a free gift which is a foundation brush which was not included. I still could have used it. That's false advertisement. Please do not charge me for this items either. I didn't care how the went on since I didn't have a sponge of makeup brush to apply.
The coverage color is good but I prefer a more sheer look with illumination of the skin. It is flat looking
I am 81, but have always kept up with trends and am told I look in my late 60's. This makeup feels wonderful, covers beautifully and makes me look even younger! I threw out all of my dozens of other makeup products and this is the one for me!
I didn't think my shade was quite right. Contacted customer support and they are sending me a new one. Couple of questions and
New shade being dispatched at no extra cost which is excellent. Concealer and primer all make a great combination.
Lost package and customer service isn't responding. It's been 39 days and NOTHING. I've reached out to customer service more than once, no response. I've called any number that I can find, most numbers are disconnected - there's one that says they offer "fast" help by email. That's a lie. And likely a scam. BEWARE.
Purchased foundation experience on e-commerce is good
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members