The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
I've been using these products a few years now and I simply looove the way it melts in my skin. The most natural looking makeup on the market and the skin match is ON POINT.
My experience was very good I got what I needed and it was fast and easy.
There is hardly any product in the bottle I received. The applicator on he cap of the bottle is either broken or missing a part
Ordered new product today, ordering was easy! Will follow up are I receive product.
I have found the discounts or free gifts to be misleading. Receive an email or text about winning a free gift, go to site and it turns out to be the pay in 14 days offer. You do not need to do this to trick us into getting your products. Your products are great!
The site is very easy to navigate and my order was completed quickly.
User friendly. Very professionally done. Will be using again.
Jar is less than half full. Got the power lift and the wrinkles filler...over 150 bucks. Wont order again
The tone did not match at all. Obviously I made the wrong choices during the shade questions. Perhaps the lighting in my room was off. Also the makeup felt almost like paint or stain. It was not for me.
Very disappointed that an add-on was added to my new order and I cannot cancel!
I like the products I have purchased. Customer service good. Way too many emails!
Not sure exactly how they can figure out my perfect shade of foundation and concealer just from a quiz but they do! Products are amazing quality, always delivered quickly and in beautiful packages. Smooth and creamy finish for foundation and concealer and the primer is so light and moisturizing that it keeps my still feeling supple all day. Love love love.
This really cover my imperfections. I love it. A little pricey but worthy. The good part they give you gifts with your purchase.
Excellent protocol to assess and recognize problem skin areas
"I'm so excited to try out my new Il Makiage products! I found some amazing-looking cosmetics, including a gorgeous blush and a plumping lip gloss. I can't wait to receive my order and test them out!"
I am.using not oily one.now
What type will be coming is my question.
The powder redo I am sending back cuz it did not blur or smooth out my wrinkles and they're really just fine lines and if you put too much on and makes you very light and I don't wear foundation so it left me looking off color-wise
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.