Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Everything would've been fantastic. Had I got the right color? I asked for 155. I had tried 175 after taking the quiz which was too dark for me when I ordered I ordered 155. They sent me the wrong one kind of pissed now I have to wait to hear back from somebody so I can send it back and get the right thing And they didn't give me a brush a free brush with the make up at least they said free
This is the second bottle I have ordered of this foundation….so lovely on, stays all day on my oily nose and dry cheeks
I truly low the foundation. I can't believe that I have on any makeup. My face looks flawless. I'm so happy that you have this beautiful product.
To dark and didn't to darken the match. Was Katie not my color nothing I would buy for $60. I spent money on plenty of foundation. I don't know why I have to write this out but I will if I have to do 60 letters I just wish it was like I said on Facebook and Instagram
I have the face primer already and love it so now I've ordered again a different product the power redo wrinkle fix anti aging
So I applied this on my face around my smile lines and forehead I can still visibly see them. I was under the impression that they would disappear. So I'm confused. It is smoothing but lines are there.
I loved the try before you buy concept as good products often come with a higher price. The moisturizer is, hands down, the best my face has ever tried and I love it. The under eye brightener really does what it says it does and I like the limp plumper as well. I have tried so many other companies over the years as most people do- this company thinks of every detail and they are the highest quality I have found.
I love the Ilmakiage products but hate the harassment that begins as soon as you purchase one product! 2to 4 text messages daily from the minute your purchase is completed. 3 to 5 emails every day after the purchase. I have only ordered one other time a few years ago, the harassment was enough to keep me from reordering. Thought I would try again but it's worse now! Again, great product it's a shame their marketing practices run some of us away.
I love their product however the constant emails and texts are flat out harassment!
I tried their product, I woke up like this foundation several years ago. I loved it, by far the best foundation I have ever used. I only placed one order due to the plethora of emails that follow every order. They are nonstop, two to four a day. Annoying doesn't begin to describe the experience. They appear desperate! Their practices are shooting themselves in the foot!
Overall, I'm mostly satisfied with your foundation products, and I recognize as a business you want to make the most profits, but you're website is designed in a manner that attempts to intimidate customers by luring them into buying several items and signing up for auto-renewals prior to getting to the final steps of a purchase. It's like jumping through hoops and going through an obstacle course to get to my destination. Someone give me a fly swatter! If this wasn't part of the process, I would've rated higher.
I had been using this product for years. I refer so many people. I'm in love with it. I will not go back. I definitely recommend this product.
I always love what I receive from IL Makiage! Especially love their foundation and mascara. The foundation matches up to my skin color perfectly!
I loved the process! Very easy and fun! Took the test to find out my concealer color and got also my foundation match! Can't wait to get the products! Recommended!
The site is mis-leading.
I wanted information for 20% off and next thing I had place an order for almost $100. I did not want this. I only wanted to try the sample for $5.90 shipping!
I tried to contact them to cancel, but I'm still getting emails confirming my order with no ability to cancel.
When I go into my account it says no orders but I received a confirmation of my order so I cannot see any progress in my account or shipping information.
Arrived quick and happy with purchase Thank you for the value of the product and the quality is excellent wonderful product and great customer service, also was very delighted with the awesome gift they included with my purchase and would recommend it to my friends and family Thank you
Been using for 2 weeks and it's made zero difference I'd like my money back
I purchased dry foundation and it is flaky and makes my skin look wrinkled, I wanted to return it and wrote to one of the representative and never heard back. I'm out of return window so unfortunately I have keep this flaky foundation.
Seamless transaction. Presentation is attractive. Product feels good on skin. Price point is fair, need to use more before I can decide to purchase again.
But…it takes forever to receive it from my previous orders.💕
I've found navigating the site easy and description of products informative.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members