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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Every single product is so good you never have an urge to try anything else. Every promise with each product is kept. I've never found any other cosmetic line this consistent, and I've tried many.
I guess I didn't read the fine print well enough. What looked like a gift was an add on I was charged for.
I really like the il makiage products, I just wish they had more time for subscription, I don't use makeup everyday so 4 months, for me, still to close.
I love their products I bought a new foundation because I ran out and as soon as I payed it I got a notification of a second transaction in the same minute which is impossible because I didn't do it I'm very disappointed and contacted them because it is not ok for that to happen
Your website makes it very difficult to find a particular item that you need. It has too many random pop ups and is difficult to manipulate overall. For example: I had a very difficult time placing my most recent order. It would be beneficial if was able to look at at my orders to help with this proces. Providing the name of the item purchased instead of of the order number would make reordering easier
This is my 3rd bottle of primer. It's by far my favorite. Unfortunately, you can't tell how much is left in the container and then SUDDENLY…you're out! No warning! And it takes a few days to get more. I only wear makeup once a week so this stuff seems to go SUPER FAST. It's pricey for the amount you get.
I answered a satisfaction survey. Because of that i received a $50 coupon to use on a new sale.
I did and it showed that i was paying $1.15 but unfortunately I was charged $82.
This is outrageous and a true scam!
I didn't know what to expect when I came to the site. I was curious if it could be right for me, as I had stopped wearing liquid foundation. I took the quiz and was surprised by its thoroughness. I trusted the results and immediately added the recommendations to my cart.
Il Makiage has a product for every one of your beauty needs. Too red? Got it. Large pores? Wrinkles? Got it. Just the right foundation? Color? They got you covered! Il Makiage is one stop shopping for the BEST products at great prices. You'll be hooked... and you and your skin will look their best.
I am happy with the quality and the color choice and the value of the makeup and skincare products that are available at IL Makiage. I am especially impressed with he foundation I bought called After Party Foundation and the lip gloss Power Play.
I love Il Makiage's 'Woke up like this' foundation, it's the best natural looking make up I've ever used. It's coverage is phenomenal and it gives me a smooth, clear natural look
I have dark under eyes, and add to that, eczema. Not only does this product works well with brightening my under eyes, but it's the only product that does not trigger my eczema. I have gone through so many products and this does the job well beyond my expectation.
Applying these beauty aids to my face, not only feels smooth and soft, gives me the confidence that I am beautiful inside and out.
I absolutely love IL Makiage! Their products are high-quality, long-lasting, and truly live up to the hype. The foundation match was spot-on — it blends perfectly and feels so lightweight while giving great coverage. I also appreciate how sleek the packaging is and how quickly my order arrived. You can tell they really care about their customers and stand behind their products. I've gotten so many compliments since switching to IL Makiage — definitely my new go-to makeup brand! 💄
I took a chance a few years ago with the makeup line -seen a video showing how great the coverage was but not sure of the feel- so I ordered it- best makeup I have used. The cover rage is great & you actually don't even know you are wearing any.
Foundation is too dark for my skin, it looks dry and doesn't blend nicely, cakes around eyes, and is scented. Even with the wrinkle filler cream, it still looks bad.
I was emailed a BOGO code for my birthday and when placing my order it did not have a option to enter the code before checkout. I contacted customer service and they said I would have the prompt but still couldn't enter it.
First application today. Appears to be the Strong color I want.
Color last awhile. I don't have to reapply. Just what a busy woman needs
I have been using your products for quite a while and am pleased with the results. I saw a TikTok ad for this product and thought I would give it a try.
I placed my order with my birthday BOGO offer, I put 2 of the primer in the cart. I was $1 from free shipping
I tried to order a lip treatment and then it took away the primer discount and put it towards the lower price lip treatment. There was no way for me to add a product to get free shipping. I like the primer but your site is a headache to use
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.