IHOP

Waitress was top notch! Very friendly and respectful. Wrong food was brought to me by the manager. I did not want it or want to pay for it. She snatched the plate away and said fine then. Waitress returned to the table to see if i wanted to order something different and the manager had reprimanded her for not telling me about the order. Very poor attitude from the manager and extremely disrespectful!

Food is not good. Omelette made of Pasturised pack, taste horrible. Caffe latte is without coffee taste. Pancake tastes so bad I can't explain. The service boy was rude. Overall experience bad. I will not recommend IHop.

Ihop.com has different menu on their website like "Side 2 Plant based SA" is available on website but when I ordered that and went to pickup at Piscataway NJ location, they said they wont make it anymore, and they refused to refund it. Such a bull$#*! website.

I went to the IHOP on bearrs to pick up an order I placed through Uber eats. The manager and a waitress were at the computer at the front desk doing some billing stuff. They both looked up at me but did not say a word. No hello, no "how can I help you ".nothing! I stood there for a good 5 minutes wondering if anyone is going to acknowledge me and then this sweet waitress named Stephania comes around and asks if I needed help. I told her I'm picking up and she helps with my order and turns to the two busy people and says to them that they are ignoring me and that I have been standing there for a while. The rude waitress says that she is not ignoring me and that she is busy with the billing and still doesn't acknowledge me or apologize. The manager just stares at the computer and not say a word. I asked them for their names and then I got some attention. The manager tells me that they were not ignoring and that they were doing something very important. I said it takes two seconds to look up and say "how can I help you". There is no excuse for their behavior. The waitress says "wow" and walks away. She says to me that she did not see me standing there. She had no idea that I was there. Another lie. I told her that she is still not acknowledging her rude behavior or apologizing and she says to me that she apologized to me before but I kept rambling. The manager then says to me to write a review under his name because he is a manager and that he can afford it if he gets fired but the waitress cannot. I couldn't believe it that now he was trying to make me feel guilty for writing an honest review. Poor management all around. I will give big kudos to Stephania for speaking up and acknowledging the mistreatment of a customer.

Never any utensils when given menus. Have to repeat I need them to the server.
Food is well food.
Never a consent good.
Fries seem to be double cooked
They run out of the basics like butter, sugar and such.
If I order a cheese steak it should be hot. Guess its the way the cook decides to put up orders
Servers will walk away when you are speaking to them about your order.
Route. 88 IHop

Went to the 177th & Broadway (NYC) today. Service was terrible took 3 times to get a straw, waited forever to get sugar ended up getting from next table. The pancakes were not done through and through, blueberries for side were brought way after breakfast was eaten, finally ended up having to flag someone else for check. Customer Service is everything in ALL business establishments. This will mend or break a business.

Our server was Shelly she was horrible it took out to 40 minutes to arrive! I will never go back at all Everytime it's always something but never great if anything I would want Charles to be our server again never no more!

We came to Ihop Sat morning we stood at the desk for over 10 minutes waiting to be seated. Laniyah finally came to the desk and started seating other guest knowing that I was the standing for the longest time. I thought Laniyah was very rude and inconsiderate for her field of service.

I ordered at the Havenwood Rd, Baltimore location today, and didn't realize that I didn't get my side order of toast, until I was home. I returned to pick it up and was given toast too hard to eat. I returned a third time waited for fresh toast. I finally got an edible side of toast but no apology for the waste of time and gas.You have to do better and value your customer's, especially when there is another restaurant yards away from yours. I also didn't get a receipt for my purchase.

Dined at IHop Jackson, Tennessee. Our server was Sydney McAdams, she was very pleasant, friendly, prompt and professional. Gave us her full attention and was very knowlegable of the menu. We were very pleased with the food and atmosphere.

We've been going to IHOP for many years in 3 states. Every single restaurant has served fresh, tasty food. Pancakes are excellent (don't know how they do it); eggs served exactly as ordered; and the meat items delicious. Their breakfast sausages are particularly delicious. The servers are friendly, efficient and fast! It's a marvel to me just how quick they are! On the (very) rare occasion that there is a problem, the server always fixes it with a smile and without complaint.

It is always a pleasant experience to enjoy a meal at IHOP!

Everytime I have mistakenly given IHOP a chance in the last decade I am disappointed beyond belief. I have never once sat down, ordered, and actually eaten within an hours time frame. It seems across the board the only requirement to work here is being more lazy than the last person. Across 4 states, probably 10 cities there is not one location I would revisit. Just plain ridiculous for an old-school name to have fallen this far.

Took my son and his girlfriend here the waitress was not the best at all food was in a timely manner but the Pancakes were like rubber the edges was so ahard.the waitress never even came to give the kids a refill on the sodas.that's nothing I had to place a to go order of chickens strip and fries took almost an hour to get it there was a man after I ordered it he placed his order had more items them me and got his food way before I did the waitress went on break and no one still came to check to see if we needed anything very disappointing

Ordered senior Turkey dinner. Ordered salad with it. Salad never came. Ordered extra gravy Never came. Asked waitress for the salad then switched to green beans because it never came. Requested my gravy again. She said brown gravy and I said no turkey gravy. She brought me brown gravy and charged me an extra 1.29.
The ihop on signal butte in Mesa is the worst. Don't waste your time or money. I'm not going back. Husband loves the pancakes.

12-31-23 10:30 am cst estimated, after waiting 30 minutes to be seated, yet were not, then being told our table was being readied, the female manager claiming she had just arrived, and that it was not her and did not know who had scratched our check in name thru. This was right after being told we were next by another female employee. My request for a free family meal had we stayed, was repeatly denied by this female manager, saying several other customers were there. I feel this is this managers way, or the other employees, to make customers walk out. Totally unacceptable service! 8801 S I H frontage Rd, *******, by Home Depot.

Rude management. Went to pick up an order was told i should just leave(from manager). Finally got the food over 45 min later(quick 2 egg breakfast) Was told not to bother coming back to this restaurant (from the manager). I was nice and cordial, unlike the Manger. As if I ever would put myself through that again she obviously doesnt understand customers are what keep the doors open. If you would like to be ignored from the staff and have a terrible customer relations interaction with cold food, this is the place for you. If not, please do not waste your money on this, many other restaurants that would love to have your business.