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Georgia
1 review
0 helpful votes
Follow Jenny F.
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Waitress was the best
February 19, 2023

Went to I hope one gateway Blvd Savannah GA our waitress was the best cora had good service and kind and friendly.

Date of experience: February 18, 2023
Texas
35 reviews
115 helpful votes
Follow Kris S.
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I know I should not expect much from iHop, their menu is a corporate committee decision implemented by the lowest bidder. They have a promise that is undelivered. I've visited iHop scantly over the 40years and always have an unremarkable experience. I typically visit after I've forgotten the previous experience. I think iHop has this idea that bland dishes, with scant seasoning is a good way to save costs and salt, pepper and a few bottles of hot sauces is sufficient to compensate for blandness. My most recent experience was particularly marginalizing and unsatisfying. Here's list of issues I called out on the survey from the receipt.

1. I asked for a quite location, I was seated at a table in the center of the restaurant that became progressively louder.
2. The bathroom was disheveled, toilet seat detaching.
3. No posted wifi password and because the room was so loud, could not accurately hear the staff I asked for it.
4. No place to secure my bicycle, I had to use unoccupied outside benches.
5. I was not asked if I was an club member
6. Low menu diversity and unsatisfying menu options, and customizing what I wanted was going to cost more than I wanted to pay.
7. Low flavor meal, the water had more taste than the sandwich, all I could detect was the American cheese. The bread looked nice.
8. Plugged shakers, the pepper was coarser than the openings in the top, I had to unscrew the top to be able to add it to my meal.
9. Scant and paltry sides and add-ins. For $1 extra I got tablespoon of mushrooms added to the sanwich, the onions and mushrooms were only sufficient to be symbolic. I think there was meat in the sandwich. The hash-browns were as thin as a veneer, barely browned and smaller than the the bread.
10. The onion rings were low flavor, under cooked and had a pasty texture and flour flavor. I ate only one.
11. Waitress did not ask me about the onion rings when she cleared the table.
12. The register receipts print poorly and are difficult to read, the paper fades quickly shows stains prominently.
13. The waitress did not respond when I bid here good evening.
14. Not enough time to finish issue listing or enough text to list all issues.

Date of experience: November 18, 2017
Nebraska
1 review
0 helpful votes
Follow Kati M.
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Unhappy customer
January 8, 2023

Took us an hour to get our food when it came it was cold in the broccoli was burnt I'm not satisfied with IHOP

Date of experience: January 8, 2023
Kansas
1 review
0 helpful votes
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My food
July 14, 2023

Dumb asses ripped me off, ain't put strawberries or nutella on my crepes & my hashbrowns were cold.

Date of experience: July 14, 2023
Oregon
2 reviews
0 helpful votes
Follow Nancy T.
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Chicken Fried Steak WITHOUT Gravy, twice! Smoked Sausage/Brats Breakfast with Regular Sausage, no BRATS.

Date of experience: September 4, 2022

Overview

IHOP has a rating of 1.8 stars from 107 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IHOP most frequently mention and customer service. IHOP ranks 301st among Restaurants sites.

service
49
value
47
shipping
12
returns
15
quality
40