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iFixit

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California
1 review
1 helpful vote
Follow Josh L.
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The mic went out on my iPad mini 2 a couple years ago and the replacement from ifixit worked like a charm. It showed up fast and was relatively easy to install while I was replacing the screen (digitizer) since the original had developed phantom touches.

Date of experience: August 22, 2018
Oregon
1 review
0 helpful votes
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Thanks for my tool kit. My only issue is that i can pay someone else to fix my screen for same cost you sell the lcd + digitizer at. How is that saving anyone money? I've looked on wholesale websites and know you get these screens for dollars compared to selling price.

Date of experience: May 15, 2018
Pennsylvania
1 review
0 helpful votes
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Iphone6 battery replacement
September 21, 2018

I tried to go through Apple Store, but was told they could not perform the battery replacement due to a faulty Bluetooth Module. Ordered battery replacement through iFixit.com and received battery and tools. Instructional videos were clear and I had the job done less than an hour. Very pleased with product and will order from this company again!

Date of experience: September 21, 2018
North Carolina
1 review
0 helpful votes
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I bought the pro tech tool kit, which was priced $10 cheaper than resellers. Package arrived in the time frame established at checkout, and was packed well. Very happy with iFixit, and will probably buy more from them in the future.

Date of experience: July 26, 2017
Oregon
1 review
0 helpful votes
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The product was a higher quality than expected. I received it sooner than expected, and everything they said, they did! This is the one and only review I have ever felt compelled to submit after well over 100 online purchases.
If you folks at ifixit.com read this I just want to say thank you. Jeff Miller

Date of experience: July 17, 2016
New York
1 review
0 helpful votes
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I have a 2 1/2 year old Galaxy S7 Edge that I really like. Unfortunately, I have to charge it twice a day lately.

Rather than ship it to Samsung, or worse yet, have the Mall's Kiosk butcher it for me, I got the battery and tools for a great price and all the help I need online from ifixit.com.

Yay for them and the consumer!

Date of experience: October 31, 2018
Tennessee
1 review
0 helpful votes
Follow D B.
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Great laptop ifixit Pro tool kit! The screw driver handle design is great the way it allows you to keep pressure on those little laptop screws and still spin the shaft to undo or tighten them. The slight magnetic tip holds those little screws in place so they don't drop when you take them out. It also helps to hold them in place to get them started when you reassemble the case or hard drives. Over all it's a great tool kit package design. I like the way the driver heads are held in place by foam for easy access and storage. I would have liked the driver head sizes to be a little easier to read. They don't stand out from the foam holder they are in so I found it difficult to read which size head I needed. Great overall toolkit package to work on my MacBook Pro laptops.

Date of experience: December 11, 2018
Canada
1 review
0 helpful votes
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Awesome addition
August 1, 2018

I have many small tool kits for various types of tech work, but this ifixit kit is the most comprehensive and complete set of tech tools I've seen. Highly recommend it and for the price you can go wrong.

Date of experience: August 1, 2018
Arizona
1 review
0 helpful votes
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Even the Apple Store won't touch an iPhone 4 because it's so old. No problem, I replaced my battery in about 10 minutes with a battery replacement kit from iFixit and instructions from their web site.

Date of experience: July 30, 2018
Utah
1 review
0 helpful votes
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Didn't think I could do something like this, but the instructions were great, the tools worked, and now my phone does. Wouldn't get 2.4 ghz wifi or gps signal before. It was fun too, like an adult lego set.

Date of experience: October 26, 2018
Canada
2 reviews
0 helpful votes
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We are too small a business to stock every screen out there so we needed a supplier that we could depend on for a quality product and fast shipping. IFixit has proven itself over and over on both counts. We don't even bother looking anywhere else because we know we will get a great product at a good price faster than anyone else will get it to us. Kudos!

Date of experience: May 22, 2018
Illinois
1 review
2 helpful votes
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I bought a part for my mac (a cable). The part "died" 7 months later. The warranty is for 6 months. They replaced it any way free of charge including shipping with no questions asked (overseas). Awesome customer service! They didn't have to honor the outdated warranty but they did.

Date of experience: April 18, 2012
Missouri
1 review
1 helpful vote
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Ifixit does it again.
December 19, 2018

I needed to replace the back glass on my Google Pixel so I turned to Amazon. Different listings for, ostensibly, the same product. Wildly conflicting reviews. Various sellers who may be selling the listed product or a cheap knock off. Were the negative reviews due to an interior product or user incompetence? I couldn't determine who to trust. I turned to ifixit instead, and wound up with a lower price and the relief that comes from dealing with a known seller. I can't tell if the glass is authentic (not without trying to break it), but it installed easily and looks perfect.

Date of experience: December 19, 2018
Alabama
1 review
0 helpful votes
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Availability, price, and quality are three important measures for me when buying something like this (a laptop battery). Fast shipment, reasonable cost, and awesome performance are what I got with ifixit's MacBook Pro battery. Well done, and thanks for giving life to my machine!

Date of experience: December 24, 2018
California
1 review
0 helpful votes
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I received the product so expediently, I was not expecting to get it so soon. I followed the guides to install a motherboard on my tablet and it now works fine. IFixit parts are reliable and work as good as the original part I feel like I can depend on them to keep up the quality of their products. Will definitely do business with them in the future and I recommend to anyone else that is interested in fixing phones or tablets without paying an arm and a leg at a store.

Date of experience: September 19, 2018
Illinois
1 review
0 helpful votes
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Marketing lies
February 1, 2022

Last time i make the mistake of trusting advertising. You claim to be pro repair and make it look easy but in reality it's nothing like that I followed your video and when it came time to take the battery out of the switch it wouldn't budge despite how easy you made it look(and said to be careful). I started carefully but slowly tried using more and more force until i started using the blow dryer and card without avail. Now the card is dented beyond use, the old battery is
Misshapen and i don't have a working switch anymore. I should have just paid to have it repaired and not bothered with your "all in one kit"

Date of experience: February 1, 2022
California
1 review
1 helpful vote
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I use my old iPhone 4s for my extensive iTunes library and it had stopped charging. After trying every fix I could find online, I knew the battery had died (it was 9 years old). I received my iFixit replacement battery and tool kit within two days of ordering! I watched the guide video a few times so I knew what to do. The hardest part was getting the screws back in as I have little to no closeup vision and had to rely on my reading glasses. But it worked and the phone is now charged 100%! The replacement task was a bit stressful, but for $16+ I have no complaints! Thank you, iFixit!

Date of experience: May 19, 2020
Canada
1 review
6 helpful votes
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Bought a replacement digitizer that had residue on the glass. This was not noticeable until it was installed against the black screen. The process involves peeling the protective screen layer and immediately placing the screen back on the iPad essentially sticking it in place. Unfortunately if there is an issue with dirt, residue etc from the manufacturer its too late unless you take the entire iPad apart again (1-2 hour process). Contacted support to have them fix the iPad as they had sold me a defective part. Their solution was to take the iPad apart and send back the screen for a full refund or nominal dollar refund. This is a joke, they should clearly provide a full refund for a defective part or repair it a their cost. I have no recourse but future customers should be aware of their lack of support for the quality of what is being sold. They clearly need to do a better job at customer support with quality control.

Date of experience: July 27, 2016
Massachusetts
1 review
0 helpful votes
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I was able to install the new battery for my iPhone 4s in minutes. Tools work great. Magnetized screwdriver was a big help. Directions were clear and easy to follow. Didn't even need to watch a video!

Date of experience: May 26, 2018
Florida
3 reviews
0 helpful votes
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Shipped fast, quality product and packaging with eco-conscious packaging. Told are great quality. Hady screen replaced and calibrate fingerprint within 1 hour.

Date of experience: July 13, 2024

Overview

iFixit has a rating of 3 stars from 250 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iFixit most frequently mention customer service and replacement battery. iFixit ranks 5th among Mobile Repair sites.

service
41
value
46
shipping
44
returns
21
quality
43
This company does not typically respond to reviews
+38