iFixit

Customer service, meh! Useless, awful, extremely slow shipping! Do yourself a big favor, go elsewhere, less headaches.

When my son broke his joystick clean off his switch lite I thought it was toast, remembered seeing some videos from the company online so I looked into it, $20 for a new joystick and the tools for the repair, I could not believe it. Part was shipped within 2 days across the US, and the easily accessible and easy to follow guide on the site made for a simple repair. The tools were fantastic as well.

Battery seems to be a good replacement for original. The problem is with the adhesive gaskets. The adhesive will not hold the screen to the body of the watch. I was sent a replacement kit and the results were the same. Mating surfaces were thoroughly cleaned with isopropyl alcohol. Adhesive will not hold, do, not buy!

IFixit's mission to reduce waste and empower consumers is truly important, in a world where most people are quick to toss a broken product. They talk the talk and walk the walk. Free repair guides repository have been indispensable at breathing new life into the products I own. The tools and replacement parts from iFixit are easy to use and high quality making the likelihood of a successful repair that much higher. Keep up the great work iFixit! And consumers, keep demanding access to repair guides and components for the products you buy and own!

Ordered a touchscreen replacement last November, not quite fast shipping but everything went well and smoothly based on the instructions I faced with thick vertical green line in the display after replacing while the broken screen still worked better! No doubt that is a faulty part! This pattern repeated again and now I lost a noticeable amount of money and time with a broken brand new Pixel 7 Pro that even can't recognize the fingerprint! (have performed their instructions several times and didn't work)

I bought a replacement screen for my Samsung laptop. The screen is an original Samsung part. Installation instructions were clear and concise. The toper on this was that ifixit sent a return label to recycle the old screen. That is amazing. Not every company will do that.

I ordered the pro tech toolkit for 90$ and it had all the tools that I needed. The suction cup that came with the pack was not working, so I contacted support and they sent me a replacement within 2 days.

Laptop needed a new battery. I located the battery and the site offered a "toolkit" to ensure I had everything I needed to be successful. Everything arrived a few days later, and, indeed, I had everything I needed to replace battery. By. My. Self. Empowering!
Thanks!

The item is good, the tool kit is also good, however the instructions are poor. It nowhere provides instructions to remove the frame from the old phone. While removing old screen I removed the top screen and was not aware that the frame also needs to be removed. After sticking the glue (provided with the kit), I had observed that the old frame also needs to be removed. Now I need to wait to get the new glue.
Very frustrating.

I ordered a kit to replace a Samsung Note 10 Plus battery. The kit was nice and complete, but they sent a used battery. I complained and they told me no, the battery is new. I sent pictures showing the dents in it and adhesive. It was clearly pulled out of a phone. Since they wouldn't send me another battery, I installed the used one. It lasted about 3 months before it wouldn't hold a charge anymore. So, I got screwed and had to order another battery. Hopefully this one is not used like the last one. I would seriously think about getting parts from some other vendor. Ebay is full of people selling parts and the videos of how to do the repairs are available on youtube. So, no reason to ever buy anything from ifixit in the future.

Before warned...Returned item and would not grant return. I even paid out of pocket for the shipping of said item as requested. First and last time being a customer of ifix online 1300 Monterey St. San Luis, Obispo CA.

I Fix It should do business under a new name, U Fix It. I Fix It has no stores for technical help, nor can you send them an item to be fixed. They have guides so you can fix your own item, which isn't very helpful at all. Please change the name of this business to be less deceptive. Thank you

One number wrong in address for shipping. Three phone calls to iFixit before the package was shipped were not answered. Three emails to iFixit were not seen so package is in route to wrong place. Will not use them again.

The iFixit Manta Precision Bit Set helps out a lot with fixing literally anything. 112 bits for several uses, it's been one of my best expenses I've done on tools this year. I'm a very satisfied customer.

However FedEx could've been more clear about not being able to deliver the package. I've waited about one and a half month until I contacted iFixit who resolved the issue with me in no-time!

The tools I've received feel like really high quality and help me out a ton, today I've fixed my mother's old phone and rescued her old photos and videos.

I personally recommend getting this Manta Precision Bit Set too since it's so very useful for devices that use screws barely anyone has a screwdriver for. 112 bits in total.

I'm planning on buying more from iFixit, it's great quality overall and I hope their other products deliver the same.

Got the product quickly, and in a Well protected packaging. I am an entry level device repair tech and the part came in better packaging then our products, and the price is close to cost. They even supply needed tools. Excluding a static band for use while installing, but thats on the customer. Do your research. There is a 100 word requirement for this review. I feel like I don't need that many words and would like to go to bed now so I'm making sure I fill quota. 10/10 would recommend.

Awesome kit and instructions! Came quick with everything I need and more. Super detailed instructions made an otherwise impossible task to replace the swollen battery very possible. That you iFixit! You saved my laptop.

IFixit used to provide excellent repair guides. But they've become needlessly convoluted. Including steps for strange, unnecessary procedures, for otherwise simple repairs. Browsing YouTube for alternatives, you can find much more helpful, straightforward instructions. I can think of no logical reason for iFixit to recommend so many steps for otherwise simple repairs, except maybe it's a way for them to make money on parts. The photos are still helpful though. High resolution, to clearly see the tiny connections and such.

IFixit sells overpriced, substandard batteries. Furthermore, the company does not stand behind their warranty, and will not refund customer charges unless forced to do so. Even then, iFixit will charge mysterious, hidden fees so as not to return all of a customer's money.

I was once a big supporter of iFixit. But that was then, and this is now. I still use a toolkit I bought from them. It's excellent. But buying more stuff from them now? NO WAY!

I repurposed an old iPhone 4 for our 12 YO's first phone. Battery needed to be replaced. The iFixit kit arrived 2 days after placing an order. Contained all the possible necessary tools. Written instructions and great online step by step video. I'm very impressed with the company and product. Thank you.