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iFixit

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Mexico
1 review
0 helpful votes
Follow Divani F.
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Steal
December 3, 2018

My product has never arrived, and obviously already payed so, they just took my money.

I'm from Mexico and I after search some more found those screwdrivers in another local business.

If you're from Mexico maybe you should search another way

Date of experience: December 3, 2018
Indiana
1 review
0 helpful votes
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My phone started pressing random buttons and kept calling my emergency contacts and I had no control over it. Being unemployed, I decided to go ahead and try to fix it myself. Instead. I followed all the instructions and my phone is still spazzing out and I can't afford to return the equipment they sent because thats going to cost more money and I more than likely will not get anything out of it anyhow. So long story short I just threw away $100+ and still have a phone that won't work which is just perfect since everything I do for college generally requires that I use a phone.

Date of experience: October 30, 2020
Utah
1 review
1 helpful vote
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I ordered a part from iFixit. The parts arrived fairly quickly but didn't function. They were DoA out of the box. When I requested a replacement, it took 3 days for them to get back to me. They told me in that response that a new part would be shipped within one business day. It is now 4 business days later and I have no tracking information, nor have I received anything back from their support team.

I'd highly recommend staying away from iFixit.

Date of experience: May 11, 2018
New York
1 review
0 helpful votes
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Cracked screen on iPhone12 plus, they replaced screen. Seemed great. Charged me around 200.00. Battery now started draining in just a few hours. Before it was 10 - 12 hours no problem. They Tried to fix prob by putting another screen on the phone. Battery still drained way to fast. I am taking my phone to apple to get it fixed properly. They took cash so no tax. And no receipt. Be careful

Date of experience: July 23, 2022
Australia
1 review
3 helpful votes
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ASUS laptop problem
April 12, 2016

Had an ASUS laptop checked knowing that the motherboard might already have been damaged because of symptoms. Got a reply back confirming the problem and when I asked if they could fix it, the techie said that they don't have a second hand motherboard nor can he find a brand new one.
Just googled for the same motherboard and found heaps in the internet.
Useless mob!

Date of experience: April 12, 2016
Illinois
1 review
0 helpful votes
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Marketing lies
February 1, 2022

Last time i make the mistake of trusting advertising. You claim to be pro repair and make it look easy but in reality it's nothing like that I followed your video and when it came time to take the battery out of the switch it wouldn't budge despite how easy you made it look(and said to be careful). I started carefully but slowly tried using more and more force until i started using the blow dryer and card without avail. Now the card is dented beyond use, the old battery is
Misshapen and i don't have a working switch anymore. I should have just paid to have it repaired and not bothered with your "all in one kit"

Date of experience: February 1, 2022
California
2 reviews
1 helpful vote
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So far so good
June 23, 2018

I ordered and received a new battery for my MacBook Pro 13" laptop. Battery level was at 60% and it's being fully charged now. Installation was easy by watching video/online guide Having the tools come with the kit was handy.

Date of experience: June 23, 2018
Florida
1 review
1 helpful vote
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I ordered a battery and it came all expanded, I called up customer support and they wanted some pictures or a video of the problem then they sent out the replacement and it was here in 2 days! The replacement works amazing and I will definitely do business with these guys again!

Date of experience: July 13, 2018
Netherlands
1 review
0 helpful votes
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Top quality product
September 23, 2022

The iFixit Manta Precision Bit Set helps out a lot with fixing literally anything. 112 bits for several uses, it's been one of my best expenses I've done on tools this year. I'm a very satisfied customer.

However FedEx could've been more clear about not being able to deliver the package. I've waited about one and a half month until I contacted iFixit who resolved the issue with me in no-time!

The tools I've received feel like really high quality and help me out a ton, today I've fixed my mother's old phone and rescued her old photos and videos.

I personally recommend getting this Manta Precision Bit Set too since it's so very useful for devices that use screws barely anyone has a screwdriver for. 112 bits in total.

I'm planning on buying more from iFixit, it's great quality overall and I hope their other products deliver the same.

Original Packaging:
IFixit Manta Precision Bit Set

Two quality packaging cardboard sleeves (left)
A strong holding case that closes using magnets (right)
Date of experience: September 22, 2022
Wyoming
1 review
0 helpful votes
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Excellent experience
October 22, 2018

Got the product quickly, and in a Well protected packaging. I am an entry level device repair tech and the part came in better packaging then our products, and the price is close to cost. They even supply needed tools. Excluding a static band for use while installing, but thats on the customer. Do your research. There is a 100 word requirement for this review. I feel like I don't need that many words and would like to go to bed now so I'm making sure I fill quota. 10/10 would recommend.

Date of experience: October 22, 2018
Massachusetts
1 review
0 helpful votes
Follow Ilya R.
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Awesome kit and instructions! Came quick with everything I need and more. Super detailed instructions made an otherwise impossible task to replace the swollen battery very possible. That you iFixit! You saved my laptop.

Date of experience: August 15, 2018
Alabama
1 review
1 helpful vote
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Received prompt packaged from iFixit, replacement screen for iphone SE. Repairs went thru without a hitch, parts fit and worked properly. But only after a couple days or normal a slight bump cracked a corner of the new screen. This makes me believe that replacement quality of parts are as good as Apple factory parts.

Date of experience: December 5, 2018
California
1 review
0 helpful votes
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I followed the very detailed instructions and the "difficult" battery replacement went very well. Everything seemed fine until I tried using my laptop in my lap. Then I found that it repeated crashed when I moved my wrist on top of it! Looking at it more closely revealed the battery connector was missing some solder on some wires! I soldered them down and now it seems to be working fine. (You can see in the photo that 2 wires don't look soldered at all.)

Date of experience: August 21, 2018
California
1 review
0 helpful votes
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They sent perfectly functioning, awesome replacement parts (iphone 6 screen digitizer replacement), quality tools (bought pro tool kit, gets used almost daily), and I followed their free online, well structured, easy to follow instructions and the repair went off without a hitch

Date of experience: May 18, 2018
California
1 review
0 helpful votes
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I ordered the iPhone 5 battery replacement kit from iFixit rather than pay $79 for Apple to do it. I thought it might be a bit treacherous to fix it myself, but the tools and instructions provided (step-by-step w/ both photos and video) made this an easy win. I will absolutely use iFixit again in the future and would recommend them for anyone not afraid to open up their devices.

Date of experience: January 15, 2019
Texas
1 review
0 helpful votes
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I may have. Lots. A piece to my husband's iFixit kit. In a panic, I went to their website just hoping they sold some standalone tools so it could be replaced. I also kinda played the guessing game on which part it actually was. And was right! My husband was super stoked to have it back. I was really impressed with how quickly my order was received/shipped, though! Will definitely order again. But hopefully not for replacement parts I've lost. ;)

Date of experience: September 28, 2018
Virginia
3 reviews
0 helpful votes
Follow Gil F.
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New Lap Top that I purchased intending on up grading the SSD and RAM. Consulted a friend who owns a technology repair and support business. He advised me to get the proper tools from IFixit.com BEFORE I messed things up. Watched several YouTube presentations. Ordered an entry level tool kit from IFixit.com.

Kit has all the Torx drivers plus plastic pry devices needed to get safely inside the computer. The tool case is really first rate. Just begs you to put everything back in place so it is ready for the next project!

Date of experience: May 19, 2021
GB
1 review
0 helpful votes
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Ordered the iPhone battery replacement kit. Impressed of how easy it was following the instructions. NOTE: I used a hair dryer for 2 minutes to help remove screen. All the tools included were excellent and for a first time repairing an iPhone, I will rely on if it.com for future needs.

Date of experience: February 26, 2019
California
1 review
0 helpful votes
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Broke my googles pixels phone screen. Affordable is what i would say rather then just getting a new one. Was quite easy to replace just be gentle with the screen till gluing it on, leave it to dry.

Date of experience: May 26, 2023
Washington
1 review
1 helpful vote
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I've been using ifixit for years and have always found a straightforward solution to my problem, quality parts, and quick shipping. They have saved me thousands of dollars in replacement computers and phones and helped us reduce waste.

Date of experience: August 27, 2018

Overview

iFixit has a rating of 3 stars from 250 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iFixit most frequently mention customer service and replacement battery. iFixit ranks 5th among Mobile Repair sites.

service
41
value
46
shipping
44
returns
21
quality
43
This company does not typically respond to reviews
+38