My wife gave them her credit card details & should have fully read the fine print.
Do not give them your credit card details. It has cost us over $300 Australian for two tiny sample size packs. When my wife rang them today (3/9/18) they said they would give her the product for half the price. We had to have the bank cancel the credit card & reissue it to stop future debits.
Don't get conned- if you think the product is likely to be so good why would actresses & others undergo cosmetic surgery if they could get all they want in a bottle?
Think before you deal with them.
Unless you read all of the fine print this is a very expensive exercise. They give you 14 days trial and you must contact them during that time to cancel. If not they start sending more of the oil and also some other wrinkle cream at a cost of $138 for each product. When you try and cancel they offer a 40% discount to keep the products and then charge you $15 plus postage to send it back.The product is useless!
I paid for one trial product and had $150 debited from my account two weeks later. I was checking another transaction when I noticed it, there was no invoice, no receipt no tracking number for any product, just money, stolen from my account. This is a total scam. I finally got through to someone to cancel the "subscription" I'd been signed up to against my will. Now they're trying to tell me the trail product, that I also paid for, is what I was charged for a second time!
Very unhappy with this product and cancelled order, after I only had 2 days to trial it before cancellation date,, I thought I had 14 days after delivery! NO! It is from when they sent it. No matter how long it takes for you to receive it... and still got charged in full and told tough luck on a refund. DO NOT buy this rubbish or anything from this company! They are scammers!
I am currently enjoying a lifetime discount of 70% and gets my supply with mascara every 3 months for only $29.99! I love this product, I am using this together with argan oil to lessen dryness of my skin while removing those fine lines, now i will not be afraid when i get older because I had the chance to lessen those wrinkles on my face
Yes, I agree. Idrotherapy is stealing my money. I have been charged twice this month and have received no products. Contact numbers are false. They are impossible to contact. Very distressing.
I discovered this brand from my closed friend. Loved the smell so much I bought some to use at home. I have never spent this much on facial cream, but it is so lovely on the skin that I feel it is worth the money. I will surely buy again. Love it.
Crows feet and forehead lines and jowls definitely minimized, however I despise the companies practices in debiting my account repeatedly. I had to pay to block the transactions and change my card. Ruthless and I feel disreputable. Sorry
I just turned 55 and I did have a lot of sun spots and sun damage to my skin. I noticed a difference within a week, the spots remained but they seemed lighter and my skin looked so fresh. I liked this product so much that last week I ordered my second bottle. If you try this serum I hope you too get great results. Very hydrating.
I had been looking for a good serum for a while and decided to give this one a try. I was impressed from day 1. The first thing that stood out for me is that the journey has felt quite educational, in the sense that I've learned the right amount of product that you really need. As per the product itself, it is very refreshing, non-greasy, or shiny, and it fully absorbs into your skin. I don't feel like I need to wash my hands after applying it (which is sometimes the case with other products I've tried). I'm writing this review after one week of use.
I've been using this for years. I'm 52 and active and It's the best anti wrinkle cream I've used. Have tried other products but this one is safe and really helps my skin. A little goes a long way. Lasts for quite a while. I get a lot of compliments on how my face never changes so that says something for it! Helps with the aging process. I won't buy anything else but this. I have extremely sensitive skin and this doesn't break me out. No more fine lines and less signs of aging for me..
This product does not only make me feel beautiful, it makes me look beautiful too! It's amazing in just 3 weeks, it lightened the wrinkles on my face. My friends were amazed that I looked younger than ever!
I just wanted to send a quick note to thank you for your products. Ive been using the 100% Argan oil for about a month and its completely changed the texture of my skin. Ive suffered with eczema for about 20 years (could be more) and have tried everything that is supposed to help. Nothing has ever really worked and Ive spent an insane amount of money in my life trying to find something that would. Some products have masked the symptoms a bit and made the patches of dry, flaky skin not hurt as much, but Ive never really had true relief. The 100% Argan Oil has worked! I really cant believe it. There is no sign of the eczema and my skin has never felt so soft, nourished, and beautiful. I am recommending it and your company to all of my friends. Thank you so much!
Supposedly a free trial but if you don't cancel, you are billed the full amount and the next shipment is on its way... the cost of the items is excessive. And I cannot say the product is that great. I already use Argan oil from a different company and not only is it good but it is reasonable with great offers. The fact that they make it impossible to access customer service is just part of their shoddy business principals. Stat away
This product is a problem solver after trying for 3 weeks really gave me a satisfying result. I didn't actually expect that it will work. I will surely recommend this to my friends. Two thumbs up with this one.
They give you 14 days to try their product for free and pay just shipping. But beware, when you give them your info, you are pretty much agreeing to their contract. From then they will send you their products each month and charge your card automatically. Sorry I can't afford over $200/month for their products! Return is even more of a hassle!
I don't usually write reviews but I want everyone not to miss this great product.Its the best wrinkle cream I had use for the past 2 years and what I love the most is it absorbs right into the skin very quickly.
Yes ordered a sample got billed over $600 dollars no products recieved have cancelled visa. Lesson learnt will not b giving credit card details again. Unfortunately these scams ruin it for everyone. Buyer be wear do not order this product unless you want to b ripped off!
Contact Idrotherapy on 1800 058 430. You might get somewhere. I've been told someone got some money back but I have just rung so we will see.
They supposedly have an address of 22-24 Wonderland Drive, Eastern Creek, Sydney I presume. I don't live in Sydney or I would go there.
Had 3 'postage' amounts and 4 product amounts taken out of my credit card before I realized and cancelled my card. Only received 2 packages. Lost about $540 AUD.
It is the only product which nourishes my parched hair. Health problems make it super-dry and normal oils and serums disappear whilst wearing them leaving me with a frazzled head of straw however well groomed it started. It's tricky to apply enough before it looks too oily but by adding repeated handful in stages it works. Only this brand is so effective on me. I also use handcream and oil under it or on hair as a mask after shampooing and before final rinse
Answer: You need to contact your bank and instruct them to stop/ block this company from taking any more money
Answer: They took 125 euro from my bank account without my permission STAY AWAY FROM THIS RIP OFF COMPANY They took the money and wont answer ant E Mails Stay away from Idrotherapy
Answer: Your best option is to contact your bank or credit union and have them cancel your credit card. This is inconvenient and incurs a small fee, but it is the only way.
Answer: I have just had the same experience Sandy T. Trying to deal with it all now.
Answer: Hi Christine, Thank you for reaching out. We are sorry to hear you're canceling your order. Please provide your order ID or email address to further assist you. You may also reach out to us on our 24/7 Phone & Live Chat support. Please check the numbers below that applies to your region/country. USA: (+1) 305 859 4493 CA: (+1) 305 859 4493 UK: (+44) 1905 677511 IE: (+353) 76 888 6553 BE: (+32) 2 588 55 70 AU: (+61) 2 8776 3353 NZ: (+64) 9 886 4904 Best, Customer Support
Answer: Hi Christine, Thank you for reaching out. We are sorry to hear you're canceling your order. Please provide your order ID or email address to further assist you. You may also reach out to us on our 24/7 Phone & Live Chat support. Please check the numbers below that applies to your region/country. USA: (+1) 305 859 4493 CA: (+1) 305 859 4493 UK: (+44) 1905 677511 IE: (+353) 76 888 6553 BE: (+32) 2 588 55 70 AU: (+61) 2 8776 3353 NZ: (+64) 9 886 4904 Best, Customer Support
IdroTherapy has a rating of 2.2 stars from 219 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IdroTherapy most frequently mention credit card, free trial and bank account. IdroTherapy ranks 1005th among Skin Care sites.