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ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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There is no site that is hack-proof. This site is pushing a lie. Your information will be hacked, compromised and sold to the highest dark web bidder. If there is an alternative (which there isn't because it sucks to be you), use it.
Use id.me for checking my social security account against logon.gov to make sure they match, and also to do my tax returns.
Ate you serious? Your service was not helpful? Kept not working after I uploaded my ID
The Instructions were easy to follow and it was pretty fast I got done within 20 min of starting. I really like it.
This is extremely secure and the video person was incredibly kind, patient and helpful!
This site is mostly easy to use and conveniently listed on many sites. I feel secure now that I'm verified with ID.me. It's not too difficult to do, and worth the security factor.
This was so easy to use and very secure site was fast and sufficient. I would use ID.me in all my business. Thank you to this site it was great.
Such an easy process, just follow the instructions and you're good to go. I set mine up within 7 minutes it tells you everything you have to do. Tip: take a picture front and back of your drivers license or state ID ahead of time. I keep mine stored in my photos. Also close out all your apps. Easy, easy process.
Fue una experiencia buena r谩pida y segura tener acceso para poder ver y revisar tus cuentas es genial
Extra level of security leaving me to feel safer and it makes loving on a snap! Yes hard to believe but so very true!
It was really nice not having to log in every time. It makes it simple and very time saving
Providing proof upon proof many times over, when if simpler it would take much less time to do so.
It's not only "cut to the chase," it's also "please cut to after the chase."
Very secure and safe. Makes it easy to access government sites.
It took more than one try to get needed documents, some time waiting, and circumventing other things but totally worthy as allowed me to access easily to a needed government portal with sets of solutions and services. Excellent tool.
It was a brutal set up procedure, but it pays off in the end by not having to take time to prove my identity to each agency I interact with. So far, it's helped with Social Security and state Unemployment Insurance benefits.
Cuando recib铆 una carta, en donde me comentaron que ten铆an que verificar mis datos personales, fue un momento de tensi贸n en raz贸n qu茅 no hablo ingl茅s.
Gracias a las personas que me atendieron logre librar el problema, y fue una agradable experiencia y mi percepci贸n respecto a ustedes es buena, y estoy muy agradecido.
Answer: Hello! To reach a support associate at ID.me, please send an email to sj.support@id.me. We are happy to help.
Answer: Hello! Please see the below linked article, as well as our website, to learn more about ID.me! https://help.id.me/hc/en-us/articles/201904874-Who-is-ID-me- https://www.id.me/
Answer: Hello Ralph! ID.me's role is limited to the identity verification process for the IRS. For assistance in verifying your identity for the IRS, please email our team at sj.support@id.me. We look forward to hearing from you! -ID.me Social Response Team
Answer: Hello! We sincerely apologize for this frustrating experience. We are happy to help. Please send an email to sj.support@id.me for assistance.
Answer: Hello Justin! For information on your IRS verification, please email our team at sj.support@id.me. Thank you! -Olivia, ID.me
Answer: Hello Casey! Thank you for your feedback, it is sincerely appreciated. For assistance with your account or verification, please contact us via email at sj.support@id.me. -ID.me Social Response Team
Answer: Hello! ID.me representatives are available to assist you with any account or verification issue you may be experiencing, 24/7. Please reach out to our team at sj.support@id.me for help. Additionally, please see the below linked article for information regarding data security and ID.me. https://help.id.me/hc/en-us/articles/360017705294-Is-my-information-secure-
Answer: Hello! We are happy to assist you with any difficulty you may be experiencing with your ID.me account or verification. Please send an email to sj.support@id.me for help.
Answer: Hello! We are happy to look into this for you. Please send us an email at sj.support@id.me.
Answer: Hello! Please do not allow anyone to create an identity account using your personal information. Please email us with any further questions at sj.support@id.me.