IbottaReviews 5,117

First of all the threshold to cash out is so high ($20) and the rebates so poor (. 20 for basics, slightly more for stuff you'd rarely buy), that it takes awhile to get to $20. NOW they said they'll be charging $4/mo (!) if your account is inactive. They stated it had to do with unclaimed funds being escheated to the state - BS! They could just allow you to cash in for gift cards at your current amount! On top of that, they give you 7 days to activate your account, but deduct the fee BEFORE the 7th day is done (they stole it at noon!). I'd planned to make some stupid purchase just so I could claim my hard-earned $.
Anyway, I smell a class-action lawsuit on the horizon and the death of Ibotta...

I tried to do a rebate and they said it wasn't allowed because of some BS reason. I bought TWO Glade candles, but since they're in a TWIN PACK, they won't accept them even though the barcode scan agrees with me that this IS the item. I'm getting my first rebate cash and leaving if I can even get it when I do have enough to leave as I see many reviews saying their rebate cash was stolen. I'll add screen shots soon. They had like at least 5 people commenting back to me on this one issue AND they were all saying the same thing so I know a good bit of it was bot work. Cheap a$$es, can't even come off of $2.00 and have way too many stupid rules. Also, they don't have nearly enough rebates nor brands. They have basically NO rebates for any really popular restaurants. There are like 10 restaurants on this and they mostly are rebates for alcohol only!

I purchased Glad products for a raffle and used my 3 year account with ibotta for the rebates. My raffle director asked me to exchange SOME of the products so that all gift baskets had the same exact items in them. I turned in the receipts and was accused of FRAUD! My account was deactivated and ibotta claimed the two pizzas my family are for dinner were returned. I offered to provide proof of the pizza leftovers from my fridge and they refused. This is the ONLY time they have ever had an issue with me and yet I am treated as a criminal. I am a 3 year client of ibotta but this was my largest payout of $50. The BETTER BUSINESS BUREAU has had this same complaint MANY TIMES and most clients lost all their earnings. BUYER BEWARE

I would stay away from e-bate apps. I have had issues with all of them and have had to file more than one BBB Complaint to be issued a rebate. Today, I'm looking into filing an FTC complaint against iBotta. Every time I've come close to cashing out, they send an email on the very last e-bate that says they can't read the receipt or don't see the product on the receipt. You can then click on "View the Receipt", at which point you will see your crystal clear, perfectly legible, unambiguous receipt. Basically, these e-bate apps are trying to track you and your shopping habits for free. Don't let them. This is your privacy we're talking about. They need to pay for it. Their sole function is to issue rebates, yet they engage in tactics to prevent having to pay. I initially liked iBotta because they offered solid rebates on liquor. I was willing to stick with it even though I had a couple of glitches. I initially gave them 4/5 stars; with a star being shaved for the small problems I had with them. But small problems culminated into bigger ones. The problems also show a distinct pattern of fraud. Stay away.