IbottaReviews 5,118

When I first started Ibotta over 2 years ago it was GREAT! They gave you money back for produce, milk, every day items. Then they started removing every day items and just started giving money back on new items the manufacturers wants you to try, just like coupons. To me these things are a waste of money. I kept the app because they would still give you 25 cents back on any item. Today I noticed that they only give you 10 cents back on any item. Once I get up to $20 earned I'm cashing out and deleting the app. It's not worth the time and effort anymore.

I have had Ibotta for 9 months now. I have earned about $145 over that time period, but most of it is from bonuses and online shopping (like Amazon).

At first it worked great for the grocery. Before you go shopping you select the offers you want. At my regular grocery store (Pick n Save), the store and Ibotta had some deal where the store sent Ibotta the receipts and they were automatically processed. Now my store got bought out (by Kroeger) and it's not automated anymore. When I come home from shopping I have to take a picture of my receipt and then scan the bar code of every item I want to redeem an offer on. Since most of the rebates are on processed food and I don't buy a ton of it, I generally only earn $1 or so for each shopping trip. It's just a lot of work for how much you get back. I'm spending 20 minutes every week reviewing and selecting offers and then scanning bar codes for like a $1. I don't really have anything better to do, but still!

Also, a bunch of these reviews are talking about not being able to get their money out. It worried me so I just cashed out my balance. It was a process because I had to connect to my paypal account and reset my Ibotta password for some reason, but it worked fine. I suspect a lot of these people are scamming.

I was referred two years ago and got $10 for starting up and things were pretty nice. After a few months I noticed that some offers weren't accepted, even though they were clearly on my receipt and also matched the item criteria. Once you submit an offer, and it's not accepted, the item will disappear and not show up again. So I've been cheated out of many "Any brand" rebates, as well as name brand items. When this happens you also lose out on bonus offers due to having less items in a challenge, etc. Almost every month I have to write them with screenshots of offer "errors." In my photo you can see offers matched when submitted, but after only some matched. Sometimes they credit the errors, except for bonus offers. A few of my emails have never received a response. After I get my last minimum of $20 I'm closing my account because it takes over a week to get help and it's too time consuming to just get 25 cents or a dollar. They aren't honest and play tricks with the app. No thanks!

I don't have a huge problem or any scam stories about this but all I can say is I preferred it a few years ago. Before you use to have to scan your items so they check off the "list" and know what is left to get or whatever and now you just get them and go home and take a photo of the receipt. I don't like that at all. Also, I find it harder to navigate and slow to use now and it just upset me enough to stop using it all together.

I do have to say, though, that I made money from using this site and I did receive it. I made, I believe $60+ and then another time $30 something. I got paid both times.

I had about $20 in my account, and one day see a promo for inviting 2 friends and receiving $50 ($5+$5+$40 promotion). Anyways one day I ask my friends to go use it, they do. One account I got a $5 credit for, the other one never even showed up the rest of the night (promo ended that night). I wake to an email saying: Your account has been suspended permanently or temporarily (I hate how they say that, it's like, we should have a right to know whether or not we're permanently banned). Then I contact support (still no response, it's been around 20+ Days so far). Then I go to twitter, without even knowing much of my problem they blocked me, I made another twitter, they blocked me. They are a fraud company. Never take on promotions, you're almost guaranteed to get banned.

I'am a heavy shopper as we are a family of 6, so i reached approx. $600 within months and now when i went to withdraw it, they say that the a/c has been debited and also locked! It was heart wrenching to say the least!
I tried reaching them via innumerable mails, but as others have said they don't revert back!
So IBOTTA why do you have a customer care?
Not an ethical company with a disgusting & pathetic behaviour! Will never trust this company anymore!

It's been like a month since I still can't cash out. They keep your money by locking your account for no reason. I know I have t done anything wrong. They actually told me that I did nothing wrong and that they have unlocked my account and they still haven't unlocked it after they said they would. I wrote back and now it's been 2 weeks since. They haven't responded yet to my request but some bogus it's gonna be 7 days. Please shut this company down.

I signed up for Ibotta at the end of May, and was and actually am enjoying using it and seeing what deals and bonuses I can accomplish. I have had two weird issues in the last week. One, my husband signed up on HIS device under me, which was my 3rd referral. The very next morning his account was deactivated. He did nothing wrong, validated a valid offer, and I never got my bonus for refering. Sent emails out a few days account and still nothing back. So whatever, I move on and have had several friends sign up. By several I mean like 4 total. My fourth (but third according to Ibotta) friend signed up and used her Ibotta. I live in South Carolina, her in Michigan. I got a 25 dollar bonus, plus had a little money in my account. I had a total of 41.75 in there and went to cash out. I had gotten locked out due to, to many password attemps, and after doing internet search I found maybe that is why I could not transfer my money. I re set my password, and can get in my account, however it will not let me cash out and to contact support. Which I have through email and facebook. I would like to see the infraction I made or if they will correct it, that would be awesome. I am not aware of ANY rules broken, all my referrals and receipts have been legit. I am hoping for a response to be able to try and continue the use of this, I have told so many people how awesome this was, now I feel like I lied and need to go back and tell them not to do it. Hoping this was an honest mistake on their part (or even mine if I did something I was unaware of) but I went a READ all the terms and can't find anything. If I did, I feel they should show me the infraction.