Do not order from this company. Informed product would arrive within 10 days 20 days in and no product, this company is so poor Communication to tell me products will come is just a joke. The products are not shipped until there is a bulk order so who knows if they will ever arrive this is not disclosed at time of purchase. This is the experience of many and long before Covid19 as far as I can see they just use your money. Do not order from this company
Bought a so called Tact watch, praised by the military! I don't think so.
Biggest load of rubbish ever
It doesn't pair to Bluetooth
Backlight not working
Told to return it to Estonia if I want a refund,! I don't think so.
If I knew it was coming from there I wouldn't have touched it.
It can tell the time, not bad for £68.
Stay well away from this company..
I paid for a dronex pro on 02/19/2019. I sent them a message a month later complaining that I hadn't received it by 03/15. I went to their tracking site and it indicated that the drone had cleared customs in Miami on 03/18. Now it is 04/21 and it still isn't here. I live less than 100 miles from Miami. I could have walked there and back by now. They gave me some bs about the tracking site being messed up. The tracking site hasn't taken 2 months (and counting) to deliver the drone. Buy it someplace else.
Defective products all around /Email support comes back as Mailer-daemon; phone number (Estonia) out of order.
Ordered Watch / arrived defective - 6 weeks shipping wait and overbilled by $60
- contacted c. C. company to dispute...
Frustrated - ripped off - posted review on social media...
Emailed complaint to-
*******@ec.europa.eu
UK European Consumer Centre
Chartered Trading Standards Institute
1 Sylvan Court
Sylvan Way
Southfields Business Park
Basildon
Essex
SS15 6TH
Leave you with the feeling that you have been scamed.
They give you no confirmation of when you can expect to receive you order. All you get is a purchase number "IGADGET24" which is not useful for anything, as you cannot contact anybody who can help you.
The only reason you know you have order the watch is that the cost appears on your VISA bill.
The promotion of the product was very good; but the customer service part is non existent. I am very disappointed.
I made an order on August 25th. Haven't received shipping confirmation and tracking number. Haven't received my order. They are not replying to emails sent to them. Not recommended.
With all of the complaints that I see about this company (Hyperstech), I'm surprised that there aren't more people that are interested in looking into the possibility of fileing a class-action lawsuit against them. If you are interested, please let me know. I live in Quebec, Canada and I am not a lawyer, so if you are one, could you take a few moments to let me know if this is a course of action or if I am just wasting my time. Companies like this pray on us and need to be held accountable, don't you agree? Mike P. 2019-28-08
Bought smart watch. Worked partally for 2-3 days. Contacted them. Was told to change the battery. Jewelry stores refused to service it except the last one. Told that the battery is special order and went to get watch around 3 weeks later. It didn't work. Contacted Hyperstech and was told I only had 30 days for a refund and they offered me a 5% discount on purchase price. What a joke. Imagine that they do this 1 000 000 times per year at an average order of lets say $75.00 usd., that's a staggering $75 000 000 of revenue for things that most probably are worthless to the manufacturer and they get it real cheap. Class-action lawsuit would be a way to expose them to all futurre potential customers who will be better off not spending their hard earned cash on Hyperstech below-grade products. This is my opinion and I wish that I had checked them out before buying the watch. They should put a 0 on the overall rating. If there was one, I'm sure that all the 1's would be zero. Mike
No item Yet they took my $99 now I emailed again today the sanitizing light wand is coming from China no thanks Here's my response from them Thank you for reaching out to us. we understand your concern regarding your order. Thank you for reaching out to us. we understand your concern regarding your order.
We are pleased to inform you that your package has been shipped and the delivery takes around 20-25 working days from the day of shipment.
We are pleased to inform you that your package has been shipped and the delivery takes around 20-25 working days from the day of shipment.
If you paid give it up - you won't get what you paid for. If not, consider yourself lucky. I paid for as case and they refuse to send it unless I send a picture of the box the drone came in. Which is so stupid because if I really wanted to I would just take the case out of the box :) Why the heck would I want an extra case if I only have one DroneX?
Ordered a neck massager. Arrived ok. Sadly, dead as a Dodo!
Got the run around from their generic reply service. For peace of mind decided I must kiss my money goodbye.
*******
I placed order on 18sep2019 for product Tact watch and immediately placed the cancellation request in 40mins, informed support team over email, instead of cancelling my order they offered me 5% forceful discount, and dispatched parcel on 24sep and now asking me to wait for product delivery, and I should not accept the product, post that they will initiate refund, what a utter nonsense, they are really doing scam, cheater, i am sorry but dont ever purchase anything from them.
Please! For the love of all that's human, DO NOT SEND MONEY TO THIS COMPANY! I ordered ear buds, $59... Never received them. All I get is excuses and lies about a refund. Should have read the reviews 1st. I want to start a petition to shut them down! I'm referring them to the Consumer Trade Authorities for theft.
I ordered3 eco hearters from the USA and they sent heaters that only plug into European scokets. I told them they sent heaters I couldn't use and they emailed me back & said, buy some converters. I say NO. Send me the correct ones which work in my country. I paid 189.00 for 3 heaters that I can't use. Im not giving permission for google to have any more control over my phone than they already have by sending pictures. Sorry google.
I ordered a coolair fan (supposed to blow cool air). The fan is a piece of cheap plastic. I paid around 120CAD / 90USD. DO NO BUY STUFF FROM THIS COMPANY. The reviews are real. I wish I read before ordering. I will not even bother returning the item, as my time is valuable. I just wanted to let people know about my experience and that's how we help others from being trapped.
An ad appeared on Youtube, and it was marketed as a canadian brand, with local reviews. It is well made to trap people. Please share. It is sad we are dealing with this in 2020.
No tracking number... no response... SCAMMERS!
Do not touch them EVER...
Placed an order on Sunday and realised quickly this was a dodgy website when I went to enquire!
It's been over four months, no product! Hyperstech continues to respond with an automated email message stating the tracking number states the product was delivered from China to USA Custom facility that takes time to deliver. UNBELIEVABLE! This company needs to be BANNED from doing business in the USA immediately! Pass this on to everyone you know and EVERY Social Media. Hyperstech is taking thousands of customer's money and delivers NO Product and NO Refund! Just outright thieves!
These are scammers stay away from them. Never received anything other then 2 spam emails everyday. Fake tracking, fake names, fake everything
I ordered an Xone Phone and received a cheap knockoff. The box I received stated Xone phone and the little info pamphlet stated Xone phone but the phone and label on the phone stated OUKITEL C16 which is a cheap chinese phone. The phone also would NOT charge with supplied cable (maybe because the Chinese use a different voltage?). As I know Hyperstech reads these so please send me my money back as I sent you info via email to do so! Order no. 6c2e7cb60a22a5
I smell a scam. Way past time it was supposed to be delivered and, when I get a message and click on the tracking number they give, it doesn't exist.
Can't add a photo because it never arrived.
Scammers, the people who take advertisers money from these ba-s-a-reds,
Should also be held accountable, won't be using the weatherbug app site again.
Alp
Overview
HypersTech has a rating of 1.6 stars from 113 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HypersTech most frequently mention tracking number, customer service and credit card. HypersTech ranks 270th among Gadgets sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members