The T-Watch, aka Tact-Watch is known only under Hyperstech, just to throw you off.
The watch I ordered was defective on delivery and is without warranty, not to mention the month it took to get to me. Goodbye Xmas gift to nephew...
The email as posted by the company comes back as mailer daemon... The Estonian number posted on the reply below is OUT OF ORDER . The message below implies that NOVADS/ 'HYPERSTECH's address had been indicated in the past, which it was NOT.
...A direct cut and past example of their beat around the bush nonsense - and notice that no address is indicated...:
Please share a video which clearly explains the issue with the
product so that we can help you accordingly. The video needs to be forwarded to the technical team for verification and only after their confirmation, we can proceed further to help you in this case.
Customer Support team
From the bill: S.No. Product Details Quantity List Price Total
1. T-Watch 1 $ 89.00 $ 89.00
Sub Total $ 89.00
Tax $ 0.00
Adjustment $ 0.00
Grand Total $ 89.00 ACTUAL COST: $120
Solutions and possible course of action:
1. contact your credit card company to call out this fraudulent outfit. (you normally have 100 days to dispute...)
2. Email or write:
ECCNET-UK AT ec.europa.eu
UK European Consumer Centre
Chartered Trading Standards Institute
1 Sylvan Court
Southfields Business Park
3. Be sure to post your review on Twitter and Facebook, to mention but those two; but see Trust Pilot and Sitejabber where the reviews are prolific and very bad... (Facebook appeals to 'older' buyers, whereas Twitter spreads the word widely...)