Hulu

Got rid of Comcast a few years ago due to poor reliability and customer service. Switched to Hulu which was much better until this year. Now they are less reliable than Comcast was. They freeze, drop out, go out of focus on almost all streaming channels. I am going to drop them and go with Fobol which offers most of the same channels and hope for the best. Hulu let their success go to their heads and have become the Comcast of streaming. Red zone works perfectly on FUBOTV. On HULU it drops out, freezes and is unwatchable. See below.

Chat w/HULU ( 99+ ahead of me) on OCT 30,2022
Cherry... bottom line. I have not received a product that I have paid for. I gave HULU weeks to figure out the problem, since i am one of thousands of subscribers who are experiencing the same problem. You guys can refund the $ I spent on Red Zone today. If not i will switch over to Amazon. Cancel Hulu and give my $ to FuboTV... simple. And thank you.
2:09 PM
C
I see. It seems that you contact us before and they told you that it is a known issue. I agree with you, if it still not fixed until now, I would also choose to cancel it instead. However, since you're billed through amazon, I am not able to refund your $, what I am capable to do here in your account is just to cancel it immediately and amazon will be refunding you regarding to this.
Cherry V

I will go to amazon and let them know that I am requesting a refund and I will also have them cancel the account ( by non renewal). Thank you and I hope HULU doesn't become another comcast... the worlds most hated company.
C

SCAM ALERT! I have never used Hulu before, so I was excited to try it. I recently took advantage of a 30 day free trial that was advertised on a Roku that I had just purchased. 2 weeks into my 30-day trial my credit card was debited $39 99. I tried to contact Hulu as soon as I saw the debit, but they make it impossible for you to get help! I was forced into talking to a very pushy, overseas, salesperson who was trying to sell me a $150 voucher in exchange for my credit card information and $0.95. When I told him I was not interested he wouldn't stop pushing me, when I told him I needed to speak to somebody about an issue he told me he couldn't transfer me until I paid my $0.95 to receive my $150 voucher. I repeatedly asked for a supervisor and he repeated the same phrase "once you give me your credit card information and your $0.95 I will send you your $150 voucher then I will transfer you. The sales rep ended up hanging up on me because I refuse to pay the $0.95. What kind of scam is this Hulu you stole $39.99 from me and then try to rape another $0.95 from me when I call to ask for help?! Shame on you! SCAM ALERT

Yes I would like to know when are the next season of or kindred coming back on I'm really upset that's it over can you please come back soon

Hulu clearly wasn't meant for PC users. The UI is glitchy and sometimes unresponsive, whether using the website or Windows 10 app. Despite having adequate internet speeds (60 Mbps), I couldn't manage to view content at anything higher than 720p, most of the time it looked like 480p. 21:9 ratio movies or shows have hardcoded letterboxes, so instead of perfectly fitting my 21:9 ultrawide monitor, there are huge black boxes surrounding the video. On top of all of this, there are long and terribly intrusive ads, in the service that you pay for. Double-dipping much?

Youtube, Netflix, Amazon Video are lightyears ahead of whatever it is Hulu is trying to be, because it certainly isn't a streaming service.

Signed up for the COMERCIAL FREE service as it states on the signup page only to find that every show I tried to watch had commercials. Got ahold of customer support and was told that select shows didnt have commercials! Are you $#*!ing kidding me what out and out bold face FALSE advertising... Even on a brand new Samsung Tv buffering takes for ever and I have a fiber connection for internet... COMPLETE AND TOTAL GARBAGE WISH I COULD GIVE 0 STARS!

Why can't consumers get LIVE TV PLUS a Streaming service? You EITHER get a streaming service like Netflix or LIVE TV from a Comcast... it is NOT technologically difficult to merge the experiences
Hulu with LIVE TV is a HORRIBLE experience!
1 time a week I have to re-install the Apple TV Firmware to reset the out of sync audio/video on Hulu
There is NO time-based TV schedule like the last 40 years of cable TV. Boneheads at Hulu think their app is better at deciding for me what I want... guess what, your app is as damn boneheaded as the execs are!
Terrible user experience!
Comcast + Netflix is 1,000 times better than Hulu... even if it costs more

Hulu, Netflix, Prime and Disney+ have afforded me the ability to cut the cable PERMANENTLY! Even if they were all $100.00 Per year, it's still the better deal. I can remember paying $150.00 for cable and using less than half of the channels. Streaming tech has reached that sweet spot where almost anything is possible. Enjoy it while it last. If there is one thing I'm sure of it's, Large companies will "fix something" that isn't broke and completely ruin it. The library is Huge and diverse. The diversity is however a double edge sword. There is a Black and Latino category in the Hulu menu. Thats great, but what about everyone else? Arabic, Asian, Polynesian, Native American, White Etc? Have they done something to deserve being alienated? Probably Not, but to be all inclusive that's a LOT of categories. The same is true of LGBTQ+, there DEFINITELY isn't a "Straight" category. There is NO need for ANY of those categories (Race, Sexual orientation) IMHO. TV and Movie Executives have taken it upon themselves to include racial diversity & LGBTQ+ in almost all new programs and movies. If you are the type of person that can't look at LGBTQ+... TUFF luck. Before you get in a twist, I AM one of those people, but I have just accepted that it's not going away, so I just deal with it, or quit watching TV. All things considered I will NEVER go back to cable Hulu has a permanent place in my entertainment.

The site hardly ever works, I've been trying to watch a show for 2 HOURS and have been thrown a plethora of errors I want to snap my laptop in half, Hulu will be my downfall

THE COMMERCIALS FOR A PERSON OF MY AGE ARE OFFENSIVE AND NOT EXCEPTABLE.IT'S NOT OK TO ACT ANYWAY THAT FEELS GOOD. REMBER THE MONEY TODAY IS NOT CONTROLLED BY THE SNOWFLAKE DE-GENERATION.IT'S CONTROLLED BY MY GENERATION AND MY FATHERS.

I love Hulu+livetv however lately on my Samsung TV almost every commercial break it will freeze and I lose my spot on live TV or if I start a replay I end losing my spot. I have done TV updates, uninstall and reinstalled the app, unplugged TV, pretty much everything and no solution. I had to go back to FubooTV in which I love because their commercial never freeze. My RokuTV I never had that issue but it would pause for a second like it had to catch up or something. Hope Hulu can resolve this issue.

I was with Netflix for years and decided there should be a change. I began with hulu and their free week trial. I hated all the commercials, you can pay the same price everywhere else and there's none of that going on. Then I canceled on the last day so that I wouldn't be charged, besides my bank account was emptied out, so there was nothing there either way. But of course, the next day after I canceled I recieved an email that I had been charged 7.99. I called them and told them I didn't want the subscription, which was why I canceled. The lady claimed I canceled a day late, which I told her to recheck the dates and she did. Because I canceled an hour to late I was charged and was able to watch hulu fro the next month. Oh great. Well once she figured out I didn't want it at all, she offered a refund. Which will take 3-5 business days to go through. Great! Now I'll owe a $25 overdraft fee for absolutely NOTHING. I was considering coming back for the 11.99 subscription since my kids seemed to like it a bit. But now? Maybe if you get some DUBBED anime and not only SUBBED kind then I'll return. I was very excited to introduce my kids to Sailor Moon, but only my oldest can keep up with the subtitles. Just pure disappointment..

If you're wondering why I'm back after complaining about how much I hate Hulu, I couldn't help but pay only $0.99 monthly since that was the cost if you have Spotify. Which by the way, if they could afford to hand out $0.99 subscriptions for Hulu, I'm sure they could afford to lower the amount of ads for regular paid users.

I notice the player works with HTML5/Safari now. No more Flash player or any plug-in required. Great! But.

The new interface makes no sense. I use Hulu to watch ONE show and that was the ONLY show I ever watched on Hulu. Yet, there's never a damn queue to watch the next episode. I manually have to look for it. And there's no way for me to continue the show when I visit the homepage. I have to search for the series then choose a season and an episode. Really?

On top of that, the ads are just as annoying as before. Now, I just keep an adblocker on and wait for the countdowns to finish. This case, I don't have to silence the audio or see the ads. I get they offer an ad-free option for a couple of dollars more, but that's not an option with the Spotify Hulu premium add-on situation. You're stuck with this ad-filled version. In any case, Hulu should just meet the middle price of the ad and ad-free subscription and just charge one fee. Who the f@#$ would actually PAY to watch ads? Most people would complain anyway.

Absolutely terrible choose any other service but this. Forces same ad over and over always pushing political stuff when I'm trying to watch a video.

Hulu is a dumpter fire, a black hole of corporate short cuts, where entertainment goes to die. First and the most annoying is the commercials. How they can justify a pay for streaming service WITH commercials is criminal. But what's worse is the commercials repeat ad nauseam. The content of the commerical are somehow worse, completely wrong demographic, obviously manipulative, and just all around bad. Hulu's commercials actively makes me want to boycott anything advertised. Their original programming (save handmaidens tale) is awful; just shallow bs. All flash no substance. They might as well be bravo. The interface is janky, making it hard to navigate to or keep queued up programing I actually like. Instead it forces feeds you pop bs you never asked for, just like the iTunes home page. Hulu truly exemplifies a bad service. They took all the mistakes made by network TV over the last 18 yrs and applies them to a streaming service. Let's put it this way, if netflix is a flying car, hulu is a 96 Ford Taurus with rocket engines painted on the side and cardboard wings. Case and point, hulu disabled their feedback page, probably because they couldn't handle the negative back. Please hulu just stop being so horrendously bad.

I really enjoy Hulu but there are extremely too many commercials. It really takes away from the enjoyment. Netflix has definitely got them beat.

Price is ok, ads are way more than cable and too much. Quality is great if you have good internet. I like it for the most part.