I was with Netflix for years and decided there should be a change. I began with hulu and their free week trial. I hated all the commercials, you can pay the same price everywhere else and there's none of that going on. Then I canceled on the last day so that I wouldn't be charged, besides my bank account was emptied out, so there was nothing there either way. But of course, the next day after I canceled I recieved an email that I had been charged 7.99. I called them and told them I didn't want the subscription, which was why I canceled. The lady claimed I canceled a day late, which I told her to recheck the dates and she did. Because I canceled an hour to late I was charged and was able to watch hulu fro the next month. Oh great. Well once she figured out I didn't want it at all, she offered a refund. Which will take 3-5 business days to go through. Great! Now I'll owe a $25 overdraft fee for absolutely NOTHING. I was considering coming back for the 11.99 subscription since my kids seemed to like it a bit. But now? Maybe if you get some DUBBED anime and not only SUBBED kind then I'll return. I was very excited to introduce my kids to Sailor Moon, but only my oldest can keep up with the subtitles. Just pure disappointment..