You dirty, filthy RACIST KUNTS can kiss my azz! You filthy RACIST DEMO RATS! CANT WAIT TO SEE BK KUNTS

No starts wont give me a free trial its $#*!ed not worth having. Hdueuehdeheheheueueueueueurhruehdhd

I have been working with Verizon, Disney+ and Hulu for over 6 months to activate Hulu on my Verizon, Disney+ package. Since I began logging the calls I have spent 14 hours and 3 minutes with customer service reps. Disney+ & ESPN+ work fine so it is definitely a Hulu problem. Doug with Verizon and Kathryn with Hulu tried very hard to activate Hulu but could not. The problem has not been resolved and I am still unable to access Hulu in my Verizon Disney+ Bundle. A Hulu supervisor (Christine) refused to refund all of the Money I was double charged while Hulu could not active in my Disney+ bundle. I have given up. I cannot continue to invest time in this. Very disappointing. Below is the detailed log of my customer service experience.
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1/24/22@@3:56 - 4:18pm (22min.)
Kathryn from Hulu called me, walked me through the basic Hulu activation and said that there was nothing else Hulu could do for me. A supervisor (Christine) credited about 1/2 of the money I was double charged. I asked Kathryn to contact me if they ever found a fix for my issued and she agreed to do so.

1/22/22@ 2:49 - 5:53 (3hr 4min)
(Katheryn from Hulu asked me to conference in Verizon) and we were on hold until - 4:13pm
Katheryn said Verizon tries to activate
7:37pm on July 21st tried to activate my account with *******@northstar.net She asked me to call Verizon to resolve the problem. - 5:49
She doesn not know why my name and birthdate are attached to the. Net email address?
4:13 -
George from Verizon answered and George had me cancel my Disney+ bundle subscription and then I reactivated the bundle and tried to activate Hulu twice on Safari and on Chrome
4:52 -
Trinity from DIsney+ answered
5:06 - George from Verizon left the call
Trinity had me create a new Disney+ password
Nothing was fixed and I now have no access to Hulu

10/27@ 8:41pm-8:48pm (7 min)
I got in the Hulu system for them to call me back. They called me back and when I picked up they hung up.

9:20pm-9:51pm (31 min)
Pierre (Hulu) said they sent an activation code to an email that ends in. Net and that is why I am not able to activate it. He said he would ask to give me a code to use Hulu now and to refund one month. I never received the code.

8/31@ 5:21pm-6:35pn (14 min)
Doug (Verizon) called me and had me cancel and reactivate Disney+
Mandy (Hulu) 5:34 Tried to connect me to a higher level of support
Carlos (Hulu) 6:08 Another account needs to be deleted and his is going to send an email to another department

7/21@ 5:27 [1 hr. 15 min]
Doug (verizon) called me
DJ (Hulu) 5:42 - 5:58 (hold) - 6:03 - 6:55
Said I could cancel the 2 week subscription on 7/30 and I would not be charged for the 2 week subscription
Did not deactivate
Next time we will ask for a higher level of support immediately

7/17/21@ 5:03 - 6:01 [1 hr]
Doug (Verizon) connected me to Disney 5:03 - 5:12 (check in) - 5:16 (Richard) -5:35
Richard (Disney) 5:16 - 5:35
Said Hulu has an old account linked and it will be fixed if they can find a linked account or we can start over by reenrolling in Disney+

Doug (verizon) 5:35 - 6:01 [30 min]
Cancelled and Set up a new Disney+

Wouldn't link to Verizon
Verizon email changed

Cancelled and Set up a new Disney+ account again

Doug (verizon) 6:01-6:15 [15 min]
Checking reference number **************400 with Disney+
Daphney (Disney+)
My Disney+ account logins will remain

7/16/21@ 5:07 - 5:37 [30 min]
Doug (verizon) 10 min
Elijah (Hulu) 20 min

7/14/21@ 11:30am
Doug from Verizon called me back as he said he would (he first texted me with instractions to try to activate Hulu from within Disney+ which did not work). Said he would call me back at 5pm

7/10/21@ 11:42am - 6:01pm [6hrs 15min]
Emily (Verizon)
Steven (Hulu)
Wait for Steven to call me back
Jacob (Hulu)
Doug (Verizon)
Tanya (Hulu)

If you love commercials and lack of content then you'll love Hulu xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

For a company which has a fairly large customer base, they have spotty customer support. I spent 45 minutes, yesterday, with a supposed customer supper person, who could not solve why I could not add an add on to Hulu. I tried on multiple browsers, (Firefox, Chrome, Safari) on multiple OSs (Linux, OSX, Android), and I kept getting "Oops, something went wrong, Contact...". I was told up front she could not solve my problem, but I should try everything again. They claimed she could add the add on, at their end. They never did add the add on for me.

I was told it is possible it is something to do with location services. Location was showing as my location. My IP was my public IP showing in my city location.

I did learn that their software runs on Windows and that it works best with Windows browsers. I only have access to OSX, Linux and Android. Apparently, something in their world of Windows is corrupted, and this si why several people report this issue, but nothing has been found references, to this issue, going back three years.

The discussion shifted to why in the Mountain Time Zone, does Hulu provided only west coast feeds fro 1/3 of their channels. The claim, it is done by time zone. Asked fro east feeds, told that cannot be done for technical reasons. Said I did not need locals, told sorry, they cannot make a change, as Hulu is tied too location. Asked why not have a no local option, told I must have locals. Then was told, that it is a server issue. I then said that it is not a server issue, as streams are available any where the the country. Then was told, I do not know what I was talking about. I was an IT engineer fro over 35 years, before I retired. They proceeded to cut me off and be belligerent that I did not know what I was talking about. Remember, this person admitted they did know about the problem I called about, and were new on the job.

Hulu deactivated their on line chat capability. Expect at least a 15 - 30 minute wait t o get to a person. As fro as providers are concerned, seemed like trying to talk to a main stream cable or satellite provider. I guess this is what happens when big media companies hire cable executives which still think in a 1980s mindset.

And, companies wonder why people cut the cord, and now are dropping live stream TV., While the means of delivery has changed, the 980s mindset has not.

I only subscribe to Hulu, because FS1, FS2, BTN, and NBC Sports Network is available only via a provider. Hulu does not carry the RSNs for Denver, nor do most providers.

Finally, thanks to Philo, th SyFy app, and the FX app, I am able to get the east feeds. I need a VPN fro the NBC Universal channels which are all carried within the SyFy app. Startz, which I tried to add, I get from Stzrz.com, on demand, and it costs only $80/year, less than the $8.95 price Hulu charges. Thee Fox Sports App allows me to watch sports any where, as does the ESPN+ app. So, there are ways around thee Hulu location issue and the feed issue. This will work, until Hulu figures out a way to block external apps (TV Everywhere) from working.

Where to begin? Been a Hulu user for 2 years. Since then, the app has only gotten less and less usable. Share my login with one other person, but they can't use the live TV on their smart TV - no options to allow this! The app has always been fairly sluggish and has only gotten worse with time instead of getting better. Over the past few months, you click on a show to watch it, but don't get up and start moving about because you have to click the play button AGAIN for the show you clicked on to watch to actually START - a minute later and you realize you're staring at a black screen because you have to do this. Didn't use to be this way and God know why they changed how shows play. Live TV includes 'my channels' feature - however you can't actually add channels - it doesn't work! Have to regularly close out of the app or go back and forth between screens as Hulu seems unable to code an app correctly so you have to switch back and forth between modules or restart the entire app for it to start working properly again. Watch Live TV and you have the same problem! You go the channel but for some reason it begins paused instead of playing LIVE TV. Price keeps going up. Not enough customization of packages. I signed up for Sling TV and was able to customize my package to give me as much as Hulu did plus more at half the cost. Include AMC in your Live Hulu TV package but don't be surprised that you can't watch The Walking Dead or Fear the Walking Dead. You're paying Hulu for the channel but guess you missed the fine print somewhere that you can't ACTUALLY watch everything that's actually on the show. Oh they'll show you thumbnails of the shows like you can click on and watch them but do so and you'll be sitting there for minutes wondering why you can't actually watch these shows on this channel you've signed up for. Finally get on Hulu.com to submit a complaint and feedback on all the above and GUESS WHAT - I could not login or use the site because Hulu wants to invade my privacy and force me to turn on location settings! I understand this is for the local channels to work properly and display what's in your area, however this should only happen when I login and click to watch live TV, not to just login and use the site. Good luck on submitting feedback as well. I canceled my subscription, clicked 'other' as the reason expecting a text box to appear so I could give them this feedback directly, but nope - after they offer you one more discount they just tell you your subscription has been cancelled. They obviously don't care about the end user experience. Get on their site, and there's no way to actually submit feedback directly to their customer service, they have 'idea' tickets for others to vote on. Great concept but I'm not going to open 15 different topics to express all of my pain points and I want to know that someone on their end is actually going to see what I have to say instead of it getting lost in a sea of complaints - there are many. Get Sling TV, that's what I did today. Again, everything I had on Hulu, plus more, half the cost. No brainer. And guess what on Sling TV the package I signed up for has AMC and you can WATCH the shows you signed up for the channel for like the walking dead. I can even watch it live this Sunday with the rest of the nation instead of having to wait for it to be posted on Amazon Prime the next day. What a concept! Now I don't have to necessarily purchase the next season of the walking dead? Thanks Sling TV! Boo Hulu. Look around, you can find a better service.

* STAY AWAY FROM HULU! *

FACTS: WOW, WHERE DO I BEGIN. HULU KEPT DEDUCTING MONEY FROM MY BUSINESS BANK ACCOUNT FOR A SERVICE I ATTEMPTED TO CANCEL THREE TIMES OVER 2 SEPARATE DATES. I TRIED TO REPORT AND CANCEL ONLINE 3 TIMES, BUT HULU KEPT THE SERVICE ACTIVE FOR AN ADDITIONAL 4 MONTHS! I CALLED CUSTOMER SERVICE TODAY TO REPORT THE UNAUTHORIZED TRANSACTIONS (AGAIN) AND OFFER HELP TO PREVENT THIS FROM HAPPENING AGAIN TO OTHERS. (AFTER SEEING THEY BILLED ME YET AGAIN TODAY!) THEY WERE DEFENSIVE FROM THE GATE, AND EVENTUALLY THEY EVEN HUNG UP ON ME AND THEN **KEPT THE SERVICE ACTIVE***! THEY DID NOT CANCEL IT! THIS WAS THE 4TH ATTEMPT TO CANCEL THIS SERVICE; 3 TIMES ONLINE, AND NOW A 4TH TIME EVEN OVER A 45 MINUTE PHONE CALL. ZERO INTEREST IN INVESTIGATING THE ISSUE, AND ABSOLUTELY NO DESIRE WHATSOEVER TO OFFER ANY KIND OF ASSISTANCE AT ALL. MIND YOU, I HAVE PHOTOS THAT PROVE THAT WHAT I WAS REPORTING IS AND WAS CERTAINLY 100% FACTUAL, BUT THEY REFUSED TO ACCEPT THE EMAIL WITH THE PHOTOS. I KEPT ASKING WHY THEY WOULDN'T AT LEAST LOOK INTO THE MATTER, OR GIVE ME AN EMAIL ADDRESS TO SEND THE SCREENSHOTS TO, AND THEY JUST KEPT SAYING THEY WILL HAVE TO DISCONNECT THE CALL AND THAT THERE WAS NO MANAGER I COULD TALK TO AND NOTHING THEY COULD OR WOULD DO TO HELP. THEIR "RESOLUTION" WAS TO REFUND FOR 1 OUT OF THE 4 MONTHS THEY OVERCHARGED ME FOR, AND THAT ONE MONTH WAS FOR ONE DAY'S SERVICE AS THE CHARGE TOOK PLACE TODAY! AFTER BEING HUNG UP ON (THE FIRST TIME) I HAD TO CALL THEM BACK AGAIN, AND WHEN I ASKED WHAT I HAD TO DO TO GET THIS RESOLVED, HULU "CUSTOMER SERVICE" TEAM TOLD ME I AM WELCOME TO DISPUTE IT WITH MY BANK AND THAT THIS WAS ***MY FAULT***! I HAD TO CALL BACK AGAIN AND WASTE 2 HOURS, ONLY TO GET HUNG UP ON A 2ND TIME! I EXPLAINED I HAD TAKEN SCREENSHOTS TO PROVE THIS AND THEY REFUSED TO ACCEPT THEM. THEY SAID THEY DIDN'T EVEN HAVE AN EMAIL TO SEND THE PROOF TO. THEY LIED TO ME EACH TIME BY SAYING THEY HAD A MGR ON THE PHONE ONLY LATER TO ADMIT THAT I WASN'T SPEAKING WITH A MGR OR SUPERVISOR, AND THAT "MANAGERS DON'T HAVE TIME TO DEAL WITH CUSTOMERS." COMPLETELY MISLEADING IN EVERY POSSIBLE WAY FROM THE ADS, TO THE "SERVICE". ABSOLUTE NIGHTMARE TRYING TO GET THIS CANCELLED AND THEY CONTINUE TO TAKE MONEY FROM ME! *** DO NOT EVEN LOOK AT HULU! ***

LEAVING THEIR COMPANY NAME OUT OF THE EQUATION, ANY COMPANY THAT PRACTICES BUSINESS IN THIS FASHION IS A LEGITIMATE SCAM ARTIST. THEY WONT EVEN APOLOGIZE! ON THE CONTRARY THEY ACTUALLY **BLAMED ME** FOR THEIR INDECENCY AND INCOMPETENCE. 2 HOURS OF BEING TREATED LIKE A DEADBEAT AND 4 MONTHS OF BEING RIPPED OFF. THANK YOU SO MUCH FOR THAT. THE WORST PART OF ALL OF IT IS THAT EVEN AFTER BEING RIPPED OFF FOR FOUR MONTHS, AND BEING HUNG UP ON WHEN REPORTING THE UNAUTHORIZED TRANSACTIONS, THEY KEPT THE SERVICE ACTIVE! THIS IS NO JOKE, I LITERALLY CALLED THEM TO REPORT UNAUTHORIZED TRANSACTIONS FOR A SERVICE I HAD TRIED TO CANCEL A TOTAL OF 3 TIMES OVER 2 DIFFERENT DATES, AND WAS NOW CALLING IN TO REPORT, AND THEY HUNG UP ON ME, AND THEN KEPT THE SERVICE ACTIVE! THIS IS ACTUALLY WHAT TOOK PLACE WITH THIS COMPANY. I EVEN OFFERED TO PAY FOR ONE OF THE 4 MONTHS WITH HOPES THAT IT WOULD SAVE ME TIME, BUT NOPE! THEY HUNG UP ON ME A 2ND TIME! IM SO GLAD I RECORDED THE PHONE CALLS! I WILL BE PURSUING THIS MATTER DIRECTLY WITH THE BBB MOVING FORWARD AND WILL BE WRITING THEIR CORPORATE OFFICES TO REPORT. ZERO EXCUSE FOR THIS TYPE OF BUSINESS PRACTICE, AND YOU CAN'T JUST GO RIPPING PEOPLE OFF AND THEN TREATING THEM LIKE GARBAGE AND BULLYING THEM. THIS IS AND WAS MORALLY WRONG ON SO MANY LEVELS AND THEN TO DRAG ME THROUGH THE MUD AFTER BEING IN THE WRONG JUST MADE IT SO MUCH WORSE.

IF YOU ENJOY BEING NEGLECTED, RIPPED OFF, AND ABSOLUTELY DISRESPECTED BY A COMPANY THAT TAKES YOUR MONEY, AND THEN TELLS YOU TO GET LOST, WELL THEN YES, THIS IS THE SERVICE FOR YOU. IF NOT, THEN YOU HAVE BEEN WARNED, STAY AWAY FROM THIS SCAM SITE. I CAN PROVE* 100% OF THIS.

* STAY AWAY! *

Horrible experience with both the actual streaming service and with a CSR/and "higher up" CSR. I have been a Hulu customer for years. Problems started when I tried to open the app today. The app on my old ipad is no longer supported. Tried to update and was not allowed. Then I tried to access my account through the ipad browser. The browser does not allow you to use the account that you pay for. You have to use the app. I contacted customer service and informed them that I wasn't being allowed to access my account from my ipad. I was told that my ipad model was no longer supported. Fine, I get that companies can't support every version of the app for every tech device until the end of time. My issue is that I'm also blocked from accessing it through the internet site on the ipad. I was offered a month, then 3 as a credit for the inconvenience. I didn't want a credit, I wanted access to the account I pay for. So I asked to speak to someone with more authority. I was told that the 3 month credit would be revoked if I insisted on speaking to a higher level person and "thanks for my patients (sic)". I decided being able to actually use the service I pay for was more important to me than a 3 month credit for said service if it was unusable. I then was put on with the level 2 CSR and was informed that I needed to purchase a brand new device if I wanted to continue to use the service because they no longer service the app for my iOS. I said I understood about the app, but that I should be able to access my account from a browser as an alternative. I was informed Hulu is somehow different from all other streaming sites. I pulled up Netflix, Amazon Prime, and Youtube all perfectly fine from the browser to test-and only Hulu denied access and demanded that I use the app. He stated several times that it wasn't Hulu that was blocking access. Let's be clear, they are blocking access from mobile browsers-even for paid accounts. They can use all the "marketing speak" they want about optimizing customer experience blah blah blah. But the reality is that if you don't have the most updated device, they will prevent (another word for block) you from using their service. I was referred to a list of supported devices several times. I don't care what devices your company has been paid to recommend. If the device I'm using can somehow manage to stream video from every other streaming site on the internet, it has sufficient technology to stream from your site. I should not be prevented from streaming the content (that I pay for!) because you have decided my device isn't newest/trendiest one. I don't think I should have to go out and buy a new $600 ipad just to run your app because you refuse to let people access their accounts from the mobile browser. What seems the better solution Hulu; upgrading your own technology or trying to force everyone else in the world to upgrade theirs? The tech device boom of the early '00s is over. People aren't standing in line for days to get the newest iphone or tablet anymore. People aren't upgrading their "play" devices the second a new one comes out anymore. You have to have a secondary access option for people that pay for your service that have devices older than a toddler.

The regular movies still have ads, shows still have ads they false advertise.The regular movies still have ads, shows still have ads they false advertise.The regular movies still have ads, shows still have ads they false advertise.The regular movies still have ads, shows still have ads they false advertise.

Even in trying to cancel, I'm finding it difficult

So now it's becoming theft on their part

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