HoWigs

I am doing my happy dance. Thank you HoWigs! My previous tries at wigs locally were a disaster - too big, too much hair and I looked ridiculous. My hair is thinning at a fast rate due to medication so I had to do something. The style is exactly how I once wore my real hair, so it all works. I was able to take it out of the box and immediately style it with my fingers - away from my small forehead - just like the pictures showed. So once again, thank you, for thinking of customers that fit my category of needs. I am going to order more!

I received the wig yesterday. Firstly, I was expecting a parcel from the UK. This looks as if it came from US as the contents value = 14.00 USD. £67 was paid for a cheap and nasty item. If you saw this in a costume shop for £5 you'd pass as it is so poorly made. The hair (if you can call it that?) is attached in rows some so badly that it's all in a clump that would be at the top of your head. I thought I was ordering a layered 8" wavy blonde bob style with dark roots. Ain't what I got! I don't think a clown would wear this. I've just opened a Paypal case so will escalate as soon as possible. Just wish I had read these reviews first and I would NOT of ordered.

Update: I escalated with PayPal. Howigs have not yet responded via open case but have emailed through a gmail.com account. Basically asking for more money. I need to pay for a new wig and they will give me 3 free gifts. Obviously, I will not be responding. Hopefully PayPal do the right thing and issue a full refund.

I ordered the buy 2 get 1 free. I had to pay for all 3. But I like what I saw so I said that's OK. It took over a month to get in-stock items. I got 1 wig and 2 packs of crochet hair. And they were nothing like web site. I had to get PayPal to get them to respond to my email to get an return address because they would not respond to me and the addres on the website was not deliverable. I sent back all they asked for in May 2021 afterpaying a large shippingfee. 12/28/21 I received my package back with no explanation. Please save your money.

I am another person who has made a mistake with this company address is the same but company name is OPO Hair. I purchased the wig through opohair.co.uk but it's not koi n the UK, It's the same issue as everyone else - charging £180 for fake synthetic wig with absolutely no shape or style, it took 5 weeks to arrive and it's a shapeless, disgusting, rough plastic nonsense - an acrylic mess. Not only false advertising but they are trying to run me around in shady email circles saying they'll give me 30%, then 35% now £100 it's just wicked. 3 weeks of going back and forth acting like they don't understand me - after some digging it turns out the company is hidden behind 2 fake companies here in the UK, they have given me the same address as you all have sent your returns to - I have started action with PayPal but something tells me God Almighty will need to get involved now to even stand a chance of getting my money back. It's my fault I felt in my heart to stay with Amazon but I really wanted a Human Hair wig. I saw there was 127 people who have had the same problems.

Thank goodness for PayPal as without them I would have been out of pocket. The wigs I received were nothing like the pictures shown in either style or colour. The company refused to supply an address for returns but instead offered increasing amounts of money to keep them. Even after PayPal found in my favour they were offering money for me to keep the shoddy wigs. No thank you!

This is a scam website. The wigs are coming from China, even if you order from co.uk site. When they arrive, you have to pay extra money because of clearance taxes. They did not tell me anything about extra taxes... My order did not arrived at all and they wanted to refund me just 20%, than 30% and now 40% only. I lost a lot of time talking on email with a totally unprofessional customer care. Today I raised a dispute on PayPal and hopefully I will get my money back.

Don't do business with this company. After receiving a wig that could only be used at a costume party i have tried unsuccessfully to return this thing for over 6 weeks. After over 20 emails I have now filed a complaint thru PayPal and hope to receive a refund. Of course, it would be nice to have an address to return this thing but evidently that is not something any customer can find. Probably because there would be a mountain of returned packages and create a fire hazard. I am a cancer patient and really resent this company and it's deplorable lack of customer service.

The wig isn't even good enough to wear to a fancy dress party. It is absolutely hideous. They won't give you a refund and will even have the nerve to try and get more money out of you by offering to make another for a reduced cost. THEY ARE SCAMMERS. They even give the impression they're a UK company with their. co.uk website address when they're actually based in China, which is totally dishonest and misleading. I'm still fighting for a refund.