I have had two very good experiences with your company ordering the same wig in two different colors. Though one wig seems to have more hair and lay a little differently than the other I really like them both and was very happy with the ease and efficiency of ordering.
Horrible place to deal with, They are set up to SCAM you in a big way.
Please do not buy from they as you will not receive product that you have ordered.
Going to take legal action against them.
It's shocking SCAM!
Ho wigs sent a wig that was destroyed in shipping. I sent pictures and they agreed it had happened during shipping but would not let me return it. They said keep trying to see if I could do anything with it. They could not resell it so they wanted me to keep it and they would give me 15% off another one. So I am out $100. Don't buy from them.
I absolutely love this wig! I know it will take a couple of days to get the bangs to fall where I want them, but I am very happy with this purchase. It's not a ton of hair, so it looks & feels very natural.
I am near totally bald. I have ordered many different wigs and finally found you which I wore for many years. This wig style is perfect! The fit, the feel, the ease of care. Many times I have fallen asleep wearing it because it is so comfortable even I forget I'm wearing a wig.
PUT YOUR CREDIT CARD AWAY AND DO NOT PURCHASE!
SAVE YOURSELF!
THEY GO BY LOTS OF DIFFERENT NAMES ALSO WIGSERVICE - WIGSIS
HUGE SCAMMERS!
YOU HAVE BEEN WARNED --
ALL POSITIVE REVIEWS ARE "FAKE"
ALL ONE STARS ARE ACTUAL CUSTOMERS WHO GOT SCAMMED!
Photos can be retouched, but this wig is just perfect... flattering, comfy, natural looking... Don't have a cell phone so can't upload pic... but trust me, as I trust you, it looks absolutely gorgeous!
Ordered two wigs from the site. BIG mistake. One wig does not fit at all, the other one does not even remotely look like the picture posted on their web page. Wanted to return the wigs, looks like it will be impossible. This is the last e-mail I received from the "customer support": I should keep the wigs and they will remake me a wig for my compensation... yeah, at my cost.
*******@uk.cshaironline.com
Wed 1/16/2019, 10:06 AM
Dear customer:
We are sincerely sorry that we did not provide the satisfied wig to you. I don't suggest you to return it, the package need to be returned to our overseas cooperation manufacturer, so the time will be very long and you need to pay the extra delivery fee.
In order to solve this problem better, we will remake a new wig for compensation, you just need to pay the cost. This time we will change another wig factory. Could you please tell me which wig do you want?
Thank you for your understanding.
Best Wishes
Lucy
The wig I received was no the one I ordered. Sent them an email the day I received the wig.The company insisted on making me another wig for $70. Their only resolution was for me to keep the wig and sell it really?! I paid almost $150 for it, their policies states you will get a full refund if requested within 7 days. This is pure and simple an scam stay a way from this company
I have never received so many compliments -- even from people I don't even know. It looks so natural, even one of my neighbors asked where I got my hair done. It does give my ego a boost to hear the compliments. I'm really starting to like this
It was awesome. Honestly I am fully satisfied with the treatment. Special thanks to staff and the owner of this wig shop. Thank you so much team. The collection here was of superior quality with the service being fast. I liked it!
Please don't order from them. I paid $160.00 for a poorly made wig. It was not capless or lace as it was suppose to be. Really I could have made a better wig myself. Working on getting my money back now.
I have been wearing the wigs for about 6 years after suffering permanent hair loss from chemo. This wig was a good choice for me since nobody realized it was a wig and I always received compliments especially on the color.
After I received the crappiest wig I've ever seen they won let you return to California address where it was shipped from. Have to pay for shipping to China! Really! They wouldn't even give address. I had to get that from PayPal. Please do not waste your $. This company is a rip off.
I love this wig, it has been a God send arriving right when the chemo induced hair loss began. My only concern is that is does not stay as soft and shiney as when received. Still have to give it a great thumbs up though!
The 2 wigs I received were totally different to those described and pictured. I ordered human hair, lace front and mono filament. I received synthetic hair, no lace front and not mono filament. So upsetting that consumers are taken advantage of by this site. I refused all offers of money from this company insisting the wigs were not as described and only because I had paid with Paypal and paid the return postage did I receive my money back. I hope this helps others caught by this company.
I had already worn this wig and was happy with the two new ones purchased through Wigs of this brand. The colour is great and I get many compliments for the style and colour from people who have no idea it is a wig.
Wig came small and wrong color, can't color it because it is synthetic, when I paid for human hair. Can't return it for the last 4 months.
When I tried to brush it hair coming out in pieces. Total garbage. Don't waist your money.
Love this wig have 4 of them and all are absolutely georgous! The curl comes right back after washing. Very happy. The buttered walnut is an outstanding color would Love to see that in a longer shag than the tress. The tress is a good length but longer on sides and back would be perfect.
Love this wig. The color is just what I wanted. The fit is perfect, some people are saying that the cap is a bit small, but I find it perfect. The hair is light and fluffy and moves like real hair. Would definitely purchase another product.
Answer: I got a full refund (after an avalanche of emails and ridiculous offers from the customer service reps). They refused to give me a return address but I got it once I lodged a claim through PayPal. Another customer went through her credit card company (not sure what she did but a phone call to their Head Office is where I'd start). Don't give up... if we all followed up they would soon be out of business). I'm in Australia; the return postage cost was definitely not too bad and worth it just to hassle them. Good luck.
Answer: Been trying since Nov 2019 to return my wig & won't send return label. Keep offering to lower purchase price to keep. Paid $65 and only offering to refund $25 even though I followed return policy. Still have not received my refund. Company is a scam
Answer: Receiver: Mr. Zhao Address: Room 521, Building No 1, ZhongXingCheng, Beiyihuan Road, Yaohai District, Hefei City, Anhui Province, China Postal Code: 230011
Answer: I am another person who has made a mistake with this company address is the same but company name is OPO Hair. I purchased the wig through opohair.co.uk but it's not koi n the UK, It's the same issue as everyone else - charging £180 for fake synthetic wig with absolutely no shape or style, it took 5 weeks to arrive and it's a shapeless, disgusting, rough plastic nonsense - an acrylic mess. Not only false advertising but they are trying to run me around in shady email circles saying they'll give me 30%, then 35% now £100 it's just wicked. 3 weeks of going back and forth acting like they don't understand me - after some digging it turns out the company is hidden behind 2 fake companies here in the UK, they have given me the same address as you all have sent your returns to - I have started action with PayPal but something tells me God Almighty will need to get involved now to even stand a chance of getting my money back. It's my fault I felt in my heart to stay with Amazon but I really wanted a Human Hair wig. I saw there was 127 people who have had the same problems.
HoWigs has a rating of 3.1 stars from 285 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HoWigs most frequently mention many compliments, customer service and real hair. HoWigs ranks 6th among Wigs sites.