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HoverBoarder Reviews Summary
HoverBoarder has a rating of 1.4 stars from 268 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HoverBoarder most frequently mention credit card, tracking number and wrong color. HoverBoarder ranks 11th among Hoverboard sites.
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Would b 5 stars but they never answered phones or emails. Ordered white board but got a red one... really glad they messed up cause this one is really great looking... they were honest in the disclaimer on website. Saying orders were running a few days late because of seasonal orders... anyway it arrived 3 days ahead of schedule... just b patient when u order. It will come...
I order my boards on Oct. 26,16 and only received on one board Nov. 14. I've called emailed and sen emails. But, NO response... I wish I had read these emails sooner...
Ordered a haverboard for grandchild's Christmas. Received an Invoice and notification shipping was delayed. On 11/25 received an email stating shipment was packaged and tracking numbr would be supplied in 2-3 days. Come on, THIS IS a COMPLETE SCAM SITE and I have reported ot Florida Attorney General and to Mastercard. No response to customer service calls or emails.
DO NOT order from this place
I placed an order a few days ago, could anyone tell me if they ended up getting there's? I've called and emailed for tracking info but I can't get through to them :( it's my husbands christmas gift and I would be devastated if it didn't go through.
I ordered from your company on 11/10/2016
Order #*******
You should be ashamed of what you are doing. A child saved his money to purchase is Hover Board. I've left several messages and called numerous times! Beyond Frustrated! I will do what is ever necessary to get his money refunded. This is a Scam!
I ordered my sons hoverboard for hoverboarder.com and it says it would ship same day if before 4pm. And 3 to 4 day shipping. Its been over 2 weeks and have not even gotten a tracking number. I have sent several emails and called the 1-800 number and have not gotten an answer for anyone. Would never order from this site again.
This company and electricempireusa.com has same address and advertising same products after purchasing 3 I've only received 1 which was not what I ordered! After emailing an calling a 100 times still no response. This is heartbreaking to me but worst for my kids! Not only am I out of money now but without the gifts! People like you need to be in jail!
It is scam... sent me bad unit and wrong color.
No reply email or no one to talk to for return
I am still waiting on my hooverboard... no returned emails or phone calls. I am beyond pissed. I wish I would've read these reviews. I hope its here by Christmas. They were my kids gifts. Im so mad at myself.
Ordered two hover boards for Christmas. Finally received after two weeks but one wrong color. They sent a return label via email never a live person to talk to and don't answer emails that are supposed to be answered 24/7. They received the wrong color board and said would reship in 24-48 hours. Nothing a week later. We need to do all we can to take these crooks down.
I placed an order on 11/6 for the $399 unit. Still nothing as of today. I have left them several messages and emails. I am going to the bank today and file fraud charges to get my money back.
After reading all the reviews after I purchased the board I was so scared that nothing would come. I didnt care at this point if the color was wrong I just didn't wanna get scammed. And needed it before Christmas. I ordered it on 11/3 it finally came yesterday and was the correct color and seems to work fine... thank God!
Order the boards on 11-4-16 still nothing! Called, emailed more times then can remember. Can never talk to anyone. Called the Florida attorney general's office to make a complaint.
I ordered a hoverboard for my daughter's 8th Birthday. It cleared in my account immediately, when it wasn't here after 10 days I started calling and emailing hoverboarder.com they did respond saying it was coming. Which it eventually did after 2 weeks. But it was the wrong color and then after the initial charge the charger stopped working. I then called and emailed the company again like 20 times. I even got someone on the line once and after saying they'd help me they put me on hold then disconnected me. And still days later I have called and emailed multiple times with no response. I definitely think this company is scamming people.
I ordered the hooverboard online. It says within 7day will be delivered lies! Nobody answers the phones or emails. I wonder how Temkin Jimmy the owner is going to feel when it comes back to him KARMA!
HOVERBOARDER LLC has been set up 1/7/2016 in state FL. The current status of the business is Active. The HOVERBOARDER LLC principal adress is 132 NE 22ND ST, SUITE 2, MIAMI, *******. Meanwhile you can send your letters to 132 NE 22ND ST, SUITE 2, MIAMI, FL, *******. The company`s registered agent is TEMKIN JIMMY 132 NE 22ND ST, MIAMI, FL, *******. The company`s management are Manager - Temkin Jimmy.
Don't waste your money on this company. They false advertise. They say shipout the next business day. I order on 11/7 and have not received a shipping confirmation yet. I tried calling for 3 days and got no response. I even tried emailing. No response. You can never get through on their line to speak to anyone. Horrible. Wish I read the reviews before ordering. I'm pissed
I have never experienced a more dysfunctional company ever!
I ordered the board in August now it's November and I don't have a board or credit for the faulty product. I left 4 unreturned messages and sent 14 emails. I would occasional get an email response but it was spotty. They sent me 2 faulty hover boards. The first never worked and the replacement board worked form 4 days. Both took over 2 weeks to arrive to me. Finally just returned the product and asked for a credit and they said they put it through over a month ago and no credit has appeared, now they won't return my emails. I will dispute with my credit card. What a waste of time!
In all I ordered 3 hoverboards and received all three. They all took about 2 weeks to arrive after placing the order. My only complaint is that I ordered one of them in the gold color and they sent me a black 1 without any explanation. Since they seem to be selling out everywhere I just decided to keep the black one instead of taking a chance of sending it back and being without. We have tried all three several times and they all appear to be of good quality.
I ordered a hoverboard for my son's birthday on 10/29 and they charged my credit card the next business day. Despite multiple phone messages left and emails sent, all I got back were generic emails saying nothing. They kept promising shipment that did not occur. I disputed with my credit card and emailed them telling them not to ship the hoverboard and then 2 weeks after I had ordered and after I had told them not to ship the hoverboard, they shipped it and I received it yesterday. I had already ordered another one from somewhere else for more money to give to my son for his birthday. I had to pay $27.00 to ship this one directly back to them and will never see that money. This is the worst online experience I've ever had. Fortunately I have protection through my credit card, which may never get the money back from this fraud.
I just contacted the General Attorney office & they advised me to go ahead and file a complaint against this made up company. PLEASE CONTACT THEM SO WE CAN CATCH WHO'S BEHIND THIS SCAM *******300
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members