In all I ordered 3 hoverboards and received all three. They all took about 2 weeks to arrive after placing the order. My only complaint is that I ordered one of them in the gold color and they sent me a black 1 without any explanation. Since they seem to be selling out everywhere I just decided to keep the black one instead of taking a chance of sending it back and being without. We have tried all three several times and they all appear to be of good quality.