Hover

"It better represents you. It's easier to communicate. You never need to change it. Plus, you can use it with whatever email program you prefer. We can help."

What a bold, misleading and inaccurate statement found on hover web site.

I have used an email account for me and my family for nearly 15 years. Out of nowhere email telling me no longer available and in 9 weeks you will not be able to use the domain. Tough 5hit basically. Read our t&cs. You have no rights we can terminate the contract when we want nothing you can do about it.

Each subsequent provider Mailbank, Netidentity, Tucows and now Hover have been less and less competent but I still renew every year.

Today I receive an email telling me I have 63 days to leave as my email addresses are going to be cancelled. A joke I thought or maybe a fishing email scam trying to get me to reveal personal details. Are you having a ¿@#%ing laugh? What is occurring here? Hace you sold off the domain to a large company?
After the unacceptably short notice period given to migrate and multiply and having been treated this way would you really expect me to transfer to another name only for the same to happen again?
Am happy now as have got own address and am in control of domain not just renting it. Also cheaper as I get 5 emails for the same price as 2 from another website hosting company.
Avoid hover / Tucows see other reviews for reasons and ignore the positive review written by the company themselves.

My husband suggested Hover to me. This is the last time I take his business advice. So firstly they won't register my domain. At about the same time I tried registering with netregistry and that went through pretty much straight away.
However before I successfully got a domain with netregistry I tried to register with Hover four times - each time I was encouraged in my online Hover account to keep trying. Each time I received an email saying I would be refunded - by Hover. I have copies of these emails. Also each time I tried again with Hover my credit card available balance went DOWN - they definitely took money from me.
Now I was told by their support that I would receive the money back in '48 hours' and that the transaction had been 'cancelled' and my bank should process that back to my card. My bank said all they can do is cancel my card in case Hover does this to me again. It has been 72 hours now and they STILL have my money. Give me my money Hover! My business isn't even earning me any money yet and they take what little I have, give me NOTHING for my money and refuse to refund my money despite promising to do so IN WRITING.

My credit card had been compromised so I had to cancel it and apply for a replacement. My annual fee for the email address I had registered with Hover was due and I soon got an email that Hover had attempted to charge my credit card and failed. I emailed *******@hover.com to ask for either a deferment of the payment or if there was another way I could pay. They didn't get back to me and just cancelled my email address. I had the email address with them for over twenty years and I had also been registering domains with them for nearly as long. Loyalty and a long history of making payments on time are obviously not important considerations to them.

So now I was minus a credit card and minus my email address which I use for work - I'm a contract software engineer. I couldn't see if any other automated charges to my credit card were failing as the notifications would have gone to that email address. Hover did absolutely nothing until I was finally able to get a replacement credit card, which took more than a week, enter the new card's details in my Hover account and renew the registration of my email address.

The excuse from Hover was that their emails requesting assistance were backed up. Unfortunately, their automated processes, eg the one that cancels registrations, weren't backed up so Hover is obviously keener to get rid of customers than to assist them in making payments. Not a particularly smart strategy I would have thought.

Just as a comparison. My monthly payment to my Internet provider was also rejected. However I was able to rectify this by going into my account, bringing up the failed transaction, and clicking on a button saying "defer payment for 14 days". Now THAT is a smart company that is keen to keep its customers.

Hover is an amazing, ethical, cheap domain name registration service. Their prices are realistic and fair, their services are easy to use and understand, and customer service is amazing. In my experience, they're the best out of all domain name registration services. I couldn't be happier! I love the way they handle domains!

I switched over last month from my old registrar who did things like put 60-day locks on my domain names or spammed me with advertisements constantly. For example, the prices at my old registrar seemed low but all of the hidden fees kept stacking up. For example, their. Coms were really cheap, but private registration was an extra $9.99 yearly, making the total costs to me around $20. Hover's. Coms are only $15 and private registration is included free. It can easily be turned on and off via Hover's intuitive GUI.

Hover's website is easy to use and free of annoying, flashy, spammy advertisements unlike the big, popular, misleading registrar. Hover's checkout process is simple and easy and they don't try to constantly push additional products along the way.

Hover is amazing. The prices are realistic, fair, and direct. There are no hidden fees. Also, for those who are curious, people may often ask how to buy a domain name through Tucows. To buy a Tucows domain, go through Hover.com since Hover is Tucows' personal front. It's all OpenSRS anyway.

I discovered Hover from a Yahoo! Answers post linking to http://www.hovercoupon.com/ which had a 10% off hover.com coupon code, HONEST, and a lot of really useful information.

Switching was really easy but remember to disable private registration at your previous registrar first or all sorts of Hell can break loose. =/

GREAT COMPANY!