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the National Science Foundation

Member since August 2016

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1 Review by Jasmine




My husband suggested Hover to me. This is the last time I take his business advice. So firstly they won't register my domain. At about the same time I tried registering with netregistry and that went through pretty much straight away.
However before I successfully got a domain with netregistry I tried to register with Hover four times - each time I was encouraged in my online Hover account to keep trying. Each time I received an email saying I would be refunded - by Hover. I have copies of these emails. Also each time I tried again with Hover my credit card available balance went DOWN - they definitely took money from me.
Now I was told by their support that I would receive the money back in '48 hours' and that the transaction had been 'cancelled' and my bank should process that back to my card. My bank said all they can do is cancel my card in case Hover does this to me again. It has been 72 hours now and they STILL have my money. Give me my money Hover! My business isn't even earning me any money yet and they take what little I have, give me NOTHING for my money and refuse to refund my money despite promising to do so IN WRITING.

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