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Tired of incompetence

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Fighting companies & consumer rights

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1 Review by s

Hover

Hover

10/8/13

"It better represents you. It's easier to communicate. You never need to change it. Plus, you can use it with whatever email program you prefer. We can help."

What a bold, misleading and inaccurate statement found on hover web site.

I have used an email account for me and my family for nearly 15 years. Out of nowhere email telling me no longer available and in 9 weeks you will not be able to use the domain. Tough 5hit basically. Read our t&cs . You have no rights we can terminate the contract when we want nothing you can do about it.

Each subsequent provider Mailbank, Netidentity, Tucows and now Hover have been less and less competent but I still renew every year.

Today I receive an email telling me I have 63 days to leave as my email addresses are going to be cancelled. A joke I thought or maybe a fishing email scam trying to get me to reveal personal details. Are you having a ¿@#%ing laugh? What is occurring here? Hace you sold off the domain to a large company?
After the unacceptably short notice period given to migrate and multiply and having been treated this way would you really expect me to transfer to another name only for the same to happen again?
Am happy now as have got own address and am in control of domain not just renting it. Also cheaper as I get 5 emails for the same price as 2 from another website hosting company.
Avoid hover / Tucows see other reviews for reasons and ignore the positive review written by the company themselves.

s Has Earned 2 Votes

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