Hover

Should be zero stars. Their email product is unreliable. The service seems to make random determinations that you are sending spam because your IP is dynamically assigned. This is literally all cable providers and 4G/5G cellular providers. One day it works and the next it doesn't. No explanation. Customer support seems to be robotic always explaining that this is your problem. Dozens of chat exchanges with them without any resolution.

They offer privacy services, minimal up selling, a clean UI, and haven't sniped any domain names from under me before unlike some of the bigger players. Always do your research but they definitely are a registrar to consider trying out. I've been using them for years with no problem so far.

Have been dealing with their terrible spam filter (which you can't turn off) for several years now, moving legitimate emails (from apple.com, pca.org, etc) This company is complete junk as they will do nothing to stop it from happening and their only reply is to "mark as not spam" "Put sender in your contacts", which I've done HUNDREDS of times, to no avail. They own all of the domains so there is no way to take my email address to another provider. They are incompetent and just don't care.

Already more expensive than most competitors this company shows their true face when you things go wrong. Having had a domain with them for nearly 10 years, the renewal failed of the xmas period due to a card expiring. By the time I noticed and wanted to renew they slapped a 127 euro extra charge on a domain that costs me 30 euro per year. I divested myself of their services right there and then and will never trade with them again.

I actually clicked on the email from Hover and went to their website and created a password but evidently could not find the information of how to pay them. Then I find my website gone from the internet and find no notice from Hover that I missed a deadline. I could not get onto my account using my password that I wrote down from that earlier visit, but am able to go onto their Help page which replies back on Feb. 7 telling me if I pay them by the Feb. 7 deadline $175 plus $17, I can get my domain back. For over 10 years my domain has renewed just fine. Hover should continue sending notices and make their website clear enough that a person can access their domain's account to update their payment.

I've used Hover for all my personal sites and client sites for the past 8 years and have never had an issue. They are the best pricing and most intuitive interface in comparison to other domain registrars we have used. Honestly baffled by the negative reviews because we've never had an issue and always recommend them to our clients.

I host two business websites (www.ShopLenus.com www.lld-landscape-design.com) with Hover for over 5 years now and they have been helpful with every single tiny thing I needed, even if the problem related to Apple computer, they had no problem helping out. The last call had a little longer wait time, but still a normal human being answered and she solved my DMARC problem right there. No chat bots, no nonsense, not sending you to 'help articles', so down to earth. Highly recommend them as a host.

Hover has some of the worst service I have received, after rebranding the company from "Enom" to Hover, I didn't notice the change over email and hover emails were going to my spam folder... When they transferred, they didn't transfer my payment information over, didn't phone me to notify they had changed it or that my domain was going into redemption due to this fact...

Now I have to pay $250 US which they refuse to reimburse because they wouldn't stand by their "auto renew" feature which clearly didn't auto renew because of their own actions.

I dealt with a woman, "Lei" she said her name was, when asked to speak to someone in management, she put me on hold for 15 more minutes, then informed me that nobody could speak with me currently and that they would e-mail me to confirm a phone call at a later date (which of course, I still have not received).

Awful service guys, wake up.

Hover.com took over the domains from VistaPrint and I'm pretty sure this is a scam. When you log in to Hover, the entire customer portal is COMPLETELY BLANK! I am really worried that my domain will be lost.

Don't let the nice site design fool you. Judge a domain company by their service. My first was awful - They don't refund and don't rectify. It's my policy to stay away from companies who do not consider long-term value of their clients in lieu of short robotic responses. Auto-renewals are automatic on every service - no matter what-watch your money and choose Godaddy for better service - and Google Domains for clean / worry-free design.

I have a Hoover steam stream (TM) which replaced my $20 Flea market floor steamer purchase ~ 1.5 years ago. I have tried 'everything' to get this machine to do a good job on my floors without success. This included calling the Hoover 1 800# for HELP No luck there either! If you have extremely low expectations then this machine could be for you. However, if you expect at the very least marginal performance from your purchase then save your money or try another brand. Absolutely no value for $$$ with this Hoover.

I can't access my domains anymore just because I moved and changed my number. They demand I meet a notary! Which would take hours of my time and probably cost hundreds of dollars! This is insane! I've changed my phone number with my banks, passport, health care, cra, Apple ID, Amazon, etc et NOBODY ELSE asked for an insane request like that. I will do everything I can to move all my things out of there asap. I really thought they were a good, different company, I so regret I recommended them to others. So so angry right now!

I have been with Hover for three years now, two domains + emails, SquareSpace website builder. I have no complaints at all. My email is as fast as Gmail or Hotmail, I have never experienced an outage. Customer service is fine, Americans or Canadians speaking clear English and understanding what I say to them... my #1 issue with EVERY company I deal with. I didn't really company prices so I can't comment on that. I give them 5 stars.

I used the service for a.net domain on the advice of the ETSY Marketplace and for the first year everything was ok. Then I got a PayPal charge for what I thought was a high amount for renewal where I would have found at half the price the same service from another provider. The thing that bothered me most in the first place was that in the meantime I had not received any email either of a renewal quote or any other information, basically they could charge me any amount without my knowing it beforehand. Because of this behavior I opened a PayPal file as well as contacting them. After the temporary block for verifications by PayPal I receive a communication that in addition to the high amount of the domain I would have to pay an additional 15 Usd because I did not pay on the same day of the deadline (having blocked the payment for due checks). Basically for one day late I was charged almost double the service fee. I have been buying domains for decades and never had such a thing happen to me. No response to my questions, only impositions to pay to get the domain back active, otherwise I can't even transfer it in when they took away my access to the site. Unbelievable all this, avoid buying services from this company!

Few days ago I paid for my domain, since minute one it has been trouble. The domain is not in my account and I have no access to the domain. The funds have been taken out of my account and I've tried to contact the customer service multiple times without luck! They just don't respond and close my case.
The domain has been renewed, paid for but not for me!
I'm beyond pissed as a start up to lose money like that! If they do not give me my access or money back I will file a lawsuit there way since I'm not the only one with these issues!

Stay away from this vendor. Little or no value other than hijacking your family's name.

Started off as Nameplanet, respectable organization committed to protecting peoples rights to their on-line presence. Since with Hover, tons of spam, lots of down time and poor service with barely more than automated responses to requests... all while they increase the price. I have a very uncommon family name and they own it. They won't say how many users are signed on for it... just that they own it.

As many here probably know, network solutions (in my experience) is horrible, so we switched our many (15+) domains to hover. The process was as painless as it could be, live people pick up the phone, they are very helpful and knowledgeable. They have a valet service - for free where they will transfer your domains for you.
Thier web site is easy to use, they dont try to upsell you every 5 seconds, While I cant speak for the other people that had problems with them. That has not been my experience at all - quite the opposite.