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Hot or NotReviews 82

2.0

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Hot or Not Reviews Summary

The company faces significant reputational challenges, primarily due to widespread concerns about fraudulent profiles and poor customer service. Many users report difficulties with subscription cancellations, unexpected charges, and a lack of responsive support, leading to perceptions of the platform as a scam. Conversely, some users find value in the site's affordability and the potential for genuine connections, albeit amidst a sea of fake accounts. Overall, while there are pockets of satisfaction, the dominant sentiment reflects frustration and distrust, indicating a pressing need for improved transparency and customer support.

This summary is generated by AI, based on text from customer reviews

service
6
value
7
shipping
3
returns
5
quality
7

We monitor reviews for authenticity

Poland
1 review
1 helpful vote
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Great website
August 26, 2023

Great website, i reccomend it to anyone who is interested in meeting someone who you can spend a lot of great moments and have a great laugh with ;)

Date of experience: August 25, 2023
Switzerland
1 review
0 helpful votes
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Avoid this con site! I gave AdultsFinder.club a final shot even though I was about to give up on the whole idea after my experience with HotOrNot. I trusted my gut feeling and started chatting with several women. I met my g/f within three days of signing up! Dating sites work but only when they are legit! There are almost no real people on HotOrNot (at least I'm convinced that there are almost no real women). Whoever owns and manages this phony site does not even try to work honestly and attract genuine people. All they need is a ton of fake profiles to make it look like a dating site and lure the gullible customers into a paid membership. When you cancel your subscription they just keep on charging you no matter what you do, they ignore your requests to cancel. It's risky and unwise to put your cc on this site because their cancellation policy is a rip off.

Date of experience: June 19, 2023
Washington
3 reviews
0 helpful votes
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Thanks to this app, I don't get bored at home alone now))))
Developers you are brilliant, thank you for such app

Date of experience: February 21, 2022
Argentina
3 reviews
0 helpful votes
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Friends
September 15, 2021

This app is very useful to meet new people and go on incredible adventures. I met friends with whom I go to concerts and sometimes on trips. It is very important to me!

Date of experience: September 14, 2021
Turkiye
3 reviews
3 helpful votes
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When i was a teenager i go to this website and see who's Hot or Not and i choose my type of girls. I like it so much and they made lot of improvement you can easily find your girl

Date of experience: April 18, 2021
GB
7 reviews
16 helpful votes
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It's a SCAM
July 3, 2020

The site is a SCAM - it has what they call a "one click" upgrade, and it only takes you to click ONCE and it upgrades your membership instantly, without any confirmation. I got £29.99 worth of "credits" which I didn't want. I also got a lifetime membership for £119 and I only found out about it when I logged into my Paypal to check activity.

Date of experience: July 3, 2020
Texas
1 review
13 helpful votes
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Register
April 27, 2020

Not a very good start with this app it won't even let me get past entering my birthday if I can't get past this I'm deleting

Date of experience: April 27, 2020
Norway
1 review
13 helpful votes
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Banned
July 2, 2019

Ive been banned twice, the first time for not replying to 60+ old men and they reported me. I sent a mail and asked and got a respons which was unprofessional. Made a new account, first few days I got a warning for the the same reason. Then I got banned because they apparently don't believe I'm over 18 when I'm 19. Worst app ever

Date of experience: July 2, 2019
Philippines
1 review
16 helpful votes
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Is it wrong to put in the profile that I'm NOT into trans people? I'm a STRAIGHT MAN. I want children and a family in the future and I'm not out to randomly have sex with anyone and everyone. I'm on the date apps to meet someone special. I barely even chatted with anyone, other than the hellos and complimentary small talk, let alone spew anything hateful against a trans person because obviously I'd swipe left for non-cis women.

Date of experience: April 11, 2019
New Jersey
1 review
22 helpful votes
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HOT OR NOT DATING
March 19, 2019

ID GIVE IT A B+ NOT QUITE AN 'A' LIKE WEJUSTFIT.COM BUT THEN I DID MEET MY LAST GF THERE SO IT REALLY WORKS BUT SHE LEFT ME HA HA I DONT CARE ANYWAY PLENTY MORE FISH IN THE SEA AS THEY SAY DONT THEY HA HA

Date of experience: March 19, 2019
Finland
1 review
3 helpful votes
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They offered single purchase for under 1 EUR. I'm really pissed they charged me 59.99 EUR and I probably have no way of getting it back. Scammers I say. I will file chargeback process on my card provider to see if they can cancel this. Will also try to contact Hotornot.

EDIT: Scammers got back with nonsense explanation:

Hello,

Thank you for contacting us.

Since you previously added your payment details to your profile, you
Were able to purchase our service with our one-click method. We suggest
That you remove your payment details from your account to prevent this
From happening again.

Unfortunately, according to our Terms and Conditions, this type of service is non-refundable.

For more information, please read our Terms and Conditions here: http://hotornot.com/terms

Date of experience: February 15, 2019
Canada
1 review
16 helpful votes
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FRAUDULENT CC PAYEMENT
November 15, 2018

You think that you will see a screen with price but the transaction done before you make any confirmation!

I already make some buying with this website but remove credit card information since long time but Hot or not Keep credit card information!

Date of experience: November 15, 2018
Canada
1 review
3 helpful votes
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NO REFUND
September 24, 2018

I accidentally bought 50$ worth of credits! Just to find out it's non refundable! They didn't even ask permission and just took my money! WTF

Date of experience: September 24, 2018
Canada
1 review
17 helpful votes
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NOT HOT
August 25, 2018

What a Scam Stay away! Lost my $$$, No refund. Shameless. Decided to buy 79 cent hot or not 1 day pkg just to see how it worked, mysteriously went to $69.00 Dollars? No way to cancel, strange radio buttons that do as they please, no email contact, had to search for phone #, and not toll free. Aaahhhhh I am so done with this site, r there any good dating sites anymore? D

Date of experience: August 25, 2018
GB
1 review
12 helpful votes
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If Hot or Not is the top dating site then im a bit worried. People saying wejustfit.com is better so heres hoping its an improvement on this so called leading site for finding love online.

Date of experience: February 8, 2018
India
2 reviews
13 helpful votes
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Never had any issues
December 28, 2017

I never had any issues using HotOrNot! Sure there are some fake profiles and some scammers but you will also meet a lot of real and genuine women on HotOrNot! In my opinion not bad at all. I prefer Mingle2day but that is just my personal opinion. Just feel more comfortable on there. But HotOrNot ain't bad at all! Don't pay attention to all the haters!

Date of experience: December 27, 2017
GB
3 reviews
13 helpful votes
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We paid for life time permanant listings to find out after 1year they had all beeen removed i have emailed them directly through there contact website page and totaly ingnored serveral times, WARNING to any one thinking of using them they are a scam website look at the top of the browser they dont even have a secure website use them loose your money like us.

Date of experience: December 17, 2017
California
1 review
5 helpful votes
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Not trustworthy
November 17, 2017

This site is VERY shady. And beware, if you sign up for a "one day" subscription, you may find yourself getting recurring charges. I deleted my account and a few days later still got a charge of 79 cents. I deleted my account because the site already said my credit card was unlinked, so it was my last resort option, and STILL I am getting charges.

Speaking of which, they make deleting your account next to impossible. The delete screen starts starts with the classic trick of showing a big blue button that says "Stay on Hot or Not" with a small gray link below it that says Delete Account (trying to get you to accidentally click the big blue button instead). After a couple of screens like this, you are then asked to enter your password (AND enter a captcha, but I digress), but if you signed in via Facebook, you will have to actually first click "forgot your password" and create a password. Of course, this redirects you to a new page and you have to start all over. Eventually, you figure it out and delete your account, but if you pay attention there is all sorts of subtle trickery on the site to try to get you to click wrong buttons.

Date of experience: November 17, 2017
Texas
1 review
14 helpful votes
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Call your credit card company immediately and dispute the charge, tell them you didn't get what you paid for. If you live in TX, the Credit Card company will cancel the charges if you complain within 3 days. So, my recommendation is you not spend a dime with them, but take advantage of what they offer for free, and no more. There were some women that I had to pay to contact, I think those women don't exist. I paid, contacted them, got no reply, and noticed that my location changed from my home city to a city 5 hours away. I communicated with another member, and her home city was incorrect. When I complained to HotorNot support, they said Sorry Charlie, you already paid, used some of the credits, we won't refund you, we won't credit you back he coins, and heck we won't fix the city to be correct, they didn't actually say all those words, just 'sorry charlie'. I called my credit card company to complain to get my money back. Also, they seem to point you at potential dating partners in cities in different states than you are.

Date of experience: November 12, 2017
New Zealand
1 review
3 helpful votes
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TOOK MY CASH
November 8, 2017

I went to top up credits and it took payment without asking my permission or any payment options at all. Somehow my card was added to my profile without my knowledge...

I want my $15 back but they don't give refunds

Date of experience: November 8, 2017