We’re in this together! Stay safe with our COVID-19 guide

View
×

Mario S.

2 Level 2 Contributor
  • 5 Reviews
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Relationships, Clothing & Fashion

Member since July 2020

  • Reviews

    5

  • First Reviews

    4

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    127

Review Distribution

5 Reviews by Mario

6/18/21

I placed my order and within 48 hours I asked to cancel it, but they insisted that they could not do anything and that the production had started.

They have no terms or conditions of sale anywhere on their website, and create their own rules. Common EU law should apply to Carboniogft. If it applies to other shops, why should this one be different?

Now, the production also took much longer than promised - first it was 10 working days, after I paid it changed to 15 working days, and the reality was 21 working days!

I now have Paypal dispute with the shop and shall take further action.

5/16/21

Scam business takes payment and send automated emails. No response, no tracking number, no product. Avoid at all costs.

Tip for consumers:
At all costs avoid payment by credit or debit card because you may not have the buyers protection. I used Paypal and now waiting for Paypal to return the money to my account via Paypal dispute (the seller hasn't responded to Paypal's request to communicate either).

3/8/21
Verified purchase

I asked twice about import tax before I placed my order. And I was clearly told that UK customers, following Brexit, did not have to pay tax.

I trusted the shop and placed my order in good faith.

Finally, I was invoiced £85 to pay for the import tax, and when I asked for an explanation, I was told: "we are free to send the parcel with our courier" which is not even relevant to my issue.

I was also told "have made the invoice without IVA tax, so we are correct, cannot refund nothing", which is condradictory to what I was told BEFORE I placed the order.

I consider this a "daylight-scam" and I cannot recommend Ellios Sub to any UK buyers.

If you are a UK buyer, do not listen to the false/wrong advice that you will not have to pay any import charges.

2/21/21
Verified purchase

I have purchased from Freedivershop and was very disappointed with their poor customer service, and unwillingness to help.

Furthermore, Freedivershop hides their location - their "offices" in the US, Germany, Japan, and the UK are actually mail-forwarders. The shop is actually based in Israel with most of items being sent from Ukraine. This also means that they won't adhere to the UK or EU trading laws and getting a refund will be very difficult.

Lastly, they actually re-sell most of the items such as fins or Elios wetsuits. It is much better to buy directly from the manufacturer.

Overall, and mostly due to the shop hiding it's location, I vote as "untrustworthy".

7/3/20

The site is a pure SCAM - it has what they call "one click" upgrade, and it only takes you to click once and it upgrades right away, without a confirmation or a warning. So I got a £29.99 credits which I didn't want. I also got a lifetime membership for £119! Now they are being reported to Trading Standards and will be sued.

Mario Has Earned 3 Votes

Mario S.'s review of Hot or Not earned 3 Very Helpful votes

Mario hasn’t received any thanks yous.

Mario doesn’t have any fans yet.

Mario isn’t following anybody yet.

Similar Reviewers on Sitejabber

melissap464
4/27/20

Not a very good start with this app it won't even let me get past entering my birthday if I can't...

dirkv24
12/8/19

Click once somewhere, got $#*!load of credits I did not want at all. Charged my paypal wil 39,99!...