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How would you rate Hotelwiz?
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New York
1 review
0 helpful votes
Follow Kalsoom S.
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Great and fast service!
September 2, 2023

I had an amazing experience with their service. They were incredibly fast, and their prices were very reasonable. I'm impressed with the quality they provided. Highly recommended!

Date of experience: September 2, 2023
Ohio
1 review
0 helpful votes
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Pleasant stay
January 5, 2023

Location had nice employees, willing to help you however they could. Allowed me to drop my trailer so I could run to phone store to get my phone straightened out. Clean and comfortable.

Date of experience: December 6, 2022
California
1 review
0 helpful votes
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Fabulous Customer Service Experience
November 23, 2022

I had initial troubles with booking a reservation, but the customer service rep I spoke with was a delight to work with and he went above and beyond to resolve my problem! Bravo!

Date of experience: November 23, 2022
New York
1 review
0 helpful votes
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Happy customer!
April 23, 2023
Updated review

Easy to fill out the page, but the app times out sometimes when trying to book and confirm a purchase. Other than that I had an easy and positive experience.

Date of experience: April 23, 2023

Easy to fill out the page, but it times out sometimes...
May 22, 2023
Previous review

Easy to fill out the page, but it times out sometimes when trying to book and confirm a purchase.

Date of experience: April 22, 2023
California
1 review
0 helpful votes
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Easy
January 9, 2024
Updated review

It was so quick and easy to find and make my reservation. Really enjoyed using this app. Their response was immediate and precise.

Date of experience: January 9, 2024

Great!
January 1, 2024
Previous review

So quick and easy to make reservations with Hotelwiz. It took only minutes to choose the best place to stay and a really good price.

Date of experience: January 1, 2024
GB
1 review
0 helpful votes
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Speedy Booking
July 28, 2022

Very speedy and easy booking site. Clear information on facilities and parking without having to scroll through pages and pages. Confirmation received immediately.

Date of experience: July 28, 2022
California
1 review
0 helpful votes
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Too much post confirmation communication
September 28, 2022

Dont want or need more work from you after confirmation is sent... just more possibilities for my reservation to get screwed up... you word this email like I need to respond to keep my reservation...

Date of experience: August 29, 2022
Switzerland
1 review
0 helpful votes
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Great
December 15, 2022

Great and easy to book an apartment.
I saw the Price on this site and thought I book there for 2 nights.
I hope my journey wil be great. For more Information I haven't experience

Date of experience: December 15, 2022
Washington
1 review
0 helpful votes
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Easy ish
April 29, 2023

Everything was straight forward but my confirmation email went to spam. I worried but they sent me a text that resent the email, that's how I figured it was going to spam.

Date of experience: March 30, 2023
Arizona
1 review
0 helpful votes
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Why Feedback Needed?
August 1, 2022

To answer your survey question: Yes, I received a confirmation FROM HOTELWIZ, but I DID NOT FROM THE HOTEL. So not sure why you want me to indicate I received a confirmation, and thus won't technically know if I'm good to go with my hotel stay through this reservation process until I attempt to check in at the hotel. Thank you.

Date of experience: August 1, 2022
New York
1 review
0 helpful votes
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Cruise Trip
February 15, 2023

Was looking for a decent hotel for the night before we board for our cruise, and Hotel Wiz had really good prices and made the booking experience very easy.

Date of experience: February 15, 2023
Nevada
1 review
0 helpful votes
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Terrible
May 5, 2023

I got to the resort and they charged a resort fee. That is ridiculous ti was not clear or apparent that would be charged and to wait until you get to the hotel to find out about the charge is a joke.

Date of experience: April 5, 2023
South Carolina
1 review
0 helpful votes
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Fabulous
August 15, 2022

Perfect it was what we thought it would be - the hotel was actually better than we anticipated since we were locals and had some local hvac issues and were so kind.

Date of experience: August 15, 2022
Pennsylvania
1 review
0 helpful votes
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Not a bad place to stay
July 20, 2022

The hotel seemed fairly quiet considering it was full. The rooms were nice and clean. Good prices for the rooms being as nice as they were. Overall not a bad stay

Date of experience: July 20, 2022
Pennsylvania
1 review
0 helpful votes
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Graduation Stay
May 13, 2023

Looking forward to our stay. Chose to pay a little more in case family wanted to stay at the same hotel. The choice was a good price for the best location.

Date of experience: May 13, 2023
Illinois
1 review
0 helpful votes
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BAD CUSTOMER SERVICE!
March 13, 2023

On the confirmation email it stated check in was 12:00am and checked out was 12:00pm clearly that wasn't true as when I arrived at the hotel check in wasn't until 3:00pm so therefore I had to purchase another room because the hotel manger was a pretty little liar. Prior to purchasing another room I called the number on hotelwiz and the representative told me that the email didn't say check in was 12:00am and asked me to screenshot him the confirmation email and I was also told that I couldn't cancel the reservation because it was the morning of the day of the reservation I will never use Hotelwiz again! Rude and disrespectful customer representatives with no compassion!

Date of experience: February 11, 2023
Michigan
1 review
0 helpful votes
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Good
May 29, 2023

I had a great experience booking with this website. It was cheaper than the hotels website and they refused to lower so it made my choose easier to go with hotelwiz

Date of experience: May 29, 2023
Saudi Arabia
1 review
0 helpful votes
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Fast and simple
October 24, 2022

It was fast and simple. The approval from my credit card was little late. I was not sure the booking was confirmed until the next day.
Thanks for the service

Date of experience: October 24, 2022
Illinois
1 review
0 helpful votes
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Hotel Didn't Have Any Details
January 1, 2023

I booked a room with a city view and king bed. Hotel had no details about my stay other than my name and that I had booked a room. Slow or poor communication in my opinion

Date of experience: December 2, 2022
New York
1 review
0 helpful votes
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It was as it should be
August 23, 2022

The hotel was exactly as we expected and was the same as a night before in the Hampton Inn in Iowa City.
There is nothing negative to say except the bad access road to the hotel.

Date of experience: August 23, 2022

Overview

Hotelwiz has a rating of 3.7 stars from 1,841 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hotelwiz most frequently mention great price, easy process and front desk. Hotelwiz ranks 2nd among Travel Deals sites.

service
20
value
20
shipping
9
returns
11
quality
18