Hotelwiz

The Red Roof inn was a great place to stay for the time we needed to: but the shower kept backing up, coffee was gone in the lobby by 9am. Little things, but I'll definitely choose a different place next time I stay in Clarksville

I booked a hotel with the dates I wanted, but unfortunately didn't notice they were changed (not by me!) before hitting PAY. A second later I realized the mistake but too late, this company has no flexibility in the correction process. They changed my dates, I didn't. I paid for a room I won't even check into. BEST TO CALL A HOTEL DIRECTLY

Everything worked fine. Reservation was in place upon arrival. Much lower cost than hotel website. I have stayed at this hotel before booking through their website

Good price for me. But I couldn't find reputation of the hotel from Hotelwiz before reservation. After reservation, I knew a lot of bad reputations from other site. If I had got bad reputations, I wouldn't have reserved this hotel.

Literally found this hotel deal way cheaper than another site for the same room. I had the room fully booked with a confirmation email within 3 minutes of finding the listing

Very clean and roomy. Comfortable bed. Friendly staff. Breakfast was very light. Mostly cold items. Good coffee! Water always available in lobby which was nice.

We reserved and paid for a hotel room at the Days Inn in Osceola AR for May 13th. Upon arriving, they would not honor our stay due to the fact that they did not have any rooms available except a King presidential suite. The gentleman (hotelwiz) on the phone assured us that they would have to honor our booking. We ended up paying again for the suite and upon verification that the room was paid for again, your employees said we would get a refund. After calling at least 3 times, now we are told that the refund would happen in 10 to 15 business days. Not happy that you knew the room was not honored and you would not refund the money. Hoping to get a good outcome after spending many hours on this already!

Got way better prices than everything else. The only problem I had was extending my stay and it kept declining my card. I received a phone call shortly after and was able to book for the same rate

The hotel I got was extremely nice the front desk was very knowledgeable this is the hundredth time that I've stayed at this hotel and I love it every time I not had a disappointing experience with this hotel ever

Had to book a last minute stay and got the best deal at Virgin Hotels through Hotelwiz. I just did not know about the resort fee which was $50, it would be good to know this beforehand.

The booking progress Was easy and simple. I would recommend Hotelwiz for people who are interested in travel on a low Budget. And of course for All others :)

Cheaper rates! My first time booking and so far so good. I'm very pleased with the seamless booking. The end user experience has been great. Please keep that up.

I booked a hotel with Hotelwiz this month for an out of town stay. Unfortunately, our whole family came down with Covid just prior to the trip. One family member required hospitalization. I called Hotelwiz to cancel and avoid taking a plane and contaminating a hotel room with Covid. During my phone call, I was assured that I would see a refund within 3 to 5 days, but would have to pay a penalty fee due to hotel requirements. Hotelwiz customer service decision. I called the hotel and was told a credit was actually issued without penalty due to Covid, as they preferred I not travel while infected. However, Hotelwiz claims they are still waiting to hear "from the hotel" on the matter, and the decision could take 15 days. Very conflicting information, and meanwhile my family is out a chunk of cash during Christmas because I chose to do the right thing. I have sent numerous emails and made follow up calls to no avail. So who really holds my money hostage? Hotelwiz. Very disappointed. This review would not allow me to give 0 stars. Figures.