Overview
HotelPlanner has a rating of 4.3 stars from 1,782 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HotelPlanner most frequently mention customer service, great job and best rate. HotelPlanner ranks 10th among Hotels sites.
I have 8 days check out the motel 6.one 01/01/2025
I still no find my deposit back to my debit card
Great Customer Service. Answered every question. A strong Ten out of Ten!
Greetings Julie,
Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Melanie Planelles
Very friendly and good communication. Very easy to book with and ask questions.
Hello Kelly,
We appreciate you taking the time to provide us with feedback! We strive to provide the best service for all our guests, and we're glad our efforts are being noticed. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
Melanie Planelles
Brandon was professional and a delight as he navigated me through the process of getting a hotel reservation.
Greetings Freida,
We appreciate your time sharing your experience and look forward to helping you book your next stay!
Kindly,
Melanie Planelles
Tim was very helpful and informative. His personality was very cheerful. He seems to enjoy his work.
Hello Dwayne,
Thank you for taking the time to provide us with feedback, we greatly appreciate it! We are delighted to hear that you had such a great experience booking your reservation with Tim, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
Melanie Planelles
Zion working at the front desk of Days Inn in Easton Md was very helpful and informative securing a reservation for me.
Greetings Ray,
We appreciate your time sharing your experience and look forward to helping you book your next stay!
Kindly,
Melanie Planelles
My experience was great. The representative was patient and helpful.
Greetings Gwendolyn,
We appreciate your time sharing your experience and look forward to helping you book your next stay!
Kindly,
Melanie Planelles
Czarina did an amazing job finding me a hotel. Great personality and friendly to visit with. She checked different hotels in the area to find me the best rate. AAAA++++
Hello Michael,
Thank you for taking the time to provide us with feedback, we greatly appreciate it! We are delighted to hear that you had such a great experience booking your reservation with Carina, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
Melanie Planelles
Courteous, knowledgeable, helpful. A good experience!
Greetings David,
We appreciate your time sharing your experience and look forward to helping you book your next stay!
Kindly,
Melanie Planelles
Very pleasant and efficient. She made the reservation process easy. No problems. She answered all my questions.
Hello Ellen,
Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Melanie Planelles
Very helpful! Pleasant to talk with. She was patient with me and kind. I expect all employees at your hotel to follow her lead.
Hello Bradford,
Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Melanie Planelles
Excellent job. Went completely out of his duty to get me what I needed
Hello Donna,
We appreciate you taking the time to provide us with feedback! We strive to provide the best service for all our customers, and we're glad our efforts are being noticed. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Melanie Planelles
Ashley was extremely friendly and helpful. Worked to find me exactly where I wanted to stay in my price range
Hello Tom,
Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Melanie Planelles
Humberto was great. Answered all my questions superbly. He deserves a big raise for his work.
Hello Sue,
Thank you for taking the time to provide us with feedback, we greatly appreciate it! We are delighted to hear that you had such a great experience booking your reservation with Humberto, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
Melanie Planelles
Excellent job in making my motel reservations close to Mayo Clinic
Hello Bobby,
We appreciate your time sharing your experience and look forward to helping you book your next stay!
Kindly,
Melanie Planelles
Shannon was very polite and patient with us Seniors!
Hello Frank,
Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Melanie Planelles
Mariel was excellent and I appreciated her booking the room late today for us. We got one of the last 2 rooms.
Hello James,
Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Melanie Planelles
Outstanding. Very helpful, polite and knowledgeable
Greetings Lesley,
We appreciate you taking the time to provide us with feedback! We strive to provide the best service for all our customers, and we're glad our efforts are being noticed. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Melanie Planelles
Checking in for a room due to hospital needs, Niel was extremely helpful, very easily understood.
Hello Gary,
We appreciate your time sharing your experience and look forward to helping you book your next stay!
Kindly,
Melanie Planelles
Jan took the time to listen and get me the best deal I could get. Explained everything so I could understand and he was very pleasant while dealing with me.
Hello Pat,
Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Melanie Planelles
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- West Palm Beach, Florida, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jean,
We appreciate your time sharing your experience and look forward to helping you book your next stay!
Kindly,
Melanie Planelles