Hostwinds has established a strong reputation for affordability and high-quality web hosting services, with many customers praising their user-friendly interface and exceptional customer support. The company is noted for its reliable uptime and prompt technical assistance, fostering a sense of customer satisfaction and loyalty. However, some users have reported issues with slow web interfaces and occasional latency, indicating room for improvement in performance consistency. Overall, the feedback reflects a positive sentiment towards Hostwinds, with customers valuing their commitment to service and support despite minor operational challenges.
This summary is generated by AI, based on text from customer reviews
Great results in the past. Looking forward for more in the future.
Great products, great services, great people! Prompt attention to customers.
I see the price suitable for the products and services
Someone advised me to buy 1 of their servers(Hostwinds'), I thought that the price was too good too be true but they were better than expected.
Normally when I buy a reseller account I get WHM reseller access to create multiple cpanel account, every domain can have its own cpanel account but this isn't the case with your service. I only have one cpanel account so I can't provide my clients cpanel access.
I appreciate Hostwinds offering their sales prices to existing customers! I had to order a new instance to get the price, so it took more of my time and theirs but still glad to have the option to do so.
Very easy process
Very easy process
Very easy process
Very easy to setup and chatting with a technician live 24/7 was a big help.
Great Chat with Callan prior to purchase. Alex spent almost two hours assisting us with technical updates after purchase - patient, knowledgeable, professional, and friendly!
Great Chat with Callan prior to purchase.
Service is pretty good for what you pay. Support not much help if you have issues. They kind of blow it off and say they can't reproduce it on their end so it must be you. Always the same answer.
I've used Hostwinds for about 10 years. They are a solid company. They have live chat support with techs that are almost immediately there. I have used companies that it took 30-60 min or longer waiting in a queue before you get to chat with someone. I much appreciate how fast they pick up chat. That's a winner in my book, especially when you have a problem.
Decent and responsive tech support (chat) - while I was shopping around different sites, I had good feedback (instant response to my questions).
Dedent and responsive tech support (chat)
Great service form start to finish and easy to use website
I have used Hostwinds for years to manage a few small services and test platforms. The service has always been top notch and the few times I had issues, they were resolved quickly.
I have used Hostwinds for years to manage a few small services and test platforms. The service has always been top notch and the few times I had issues, they were resolved quickly.
So far so good, everything is as advertised. Would recommend because they set up the servers in timely manner and they offer a competitive price.
1. People in tech team should react little bit sooner
2. I dont like that the price of next month's order is 25%! Higher. It wasnt on sales page written. Dont like it.
Answer: They are a legit company but with scammy business practices
Answer: Hostwinds does offer global hosting services worldwide as long as they are used for lawful purposes and not part of a US sanction.
Answer: Customer support is easy, and we offer 24/7 communication in multiple ways. Communicate with our Live Chat agents instantly by visiting our webpage and opening our chat window. Upon doing so, you will immediately communicate with an agent to help answer any questions or help direct your concern to the correct department efficiently. Our other departments, such as billing and technical support, can be communicated with by creating a ticket within our ticketing system at any time.
Answer: Hello, Thank you for reaching out to Hostwinds. We provide web hosting services from Shared Hosting (for individual or small business sites) to VPS Hosting for both Linux & Windows. We also offer Reseller Hosting services wherein you are able to sell Hostwinds' hosting services while our technicians take care of the technical matters. If you have any further questions about what services we offer, please feel welcome to reach out to our support team anytime 24/7/365 either via Live Chat (www.Hostwinds.com) or phone (888-404-1279). Reaching out to them will be the best way to receive answers to your questions regarding our hosting services.\ We hope you have a wonderful day! Kind regards, The Hostwinds Team
Hostwinds is proud to be one of the best web and cloud hosting providers on the market. We stand out from the rest by providing reward-winning 24/7 support, fast hosting, dependable services, and affordable pricing worldwide. Our customers remain happy at Hostwinds, knowing their needs are cared for and in trustworthy hands. Join our incredible hosting family today!