I appreciate Hostwinds offering their sales prices to existing customers! I had to order a new instance to get the price, so it took more of my time and theirs but still glad to have the option to do so.
Good. I've just upgraded my vps server and I found that i had to order a new instance to get the sales price (rather than just upgrade my existing site), but its good i have that option. Most companies don't offer their sales prices to their existing customers at all. I appreciate that Hostwinds values it's customers!
Overall, i've been extremely happy with their support and customer service for the last 2 years that i've been a customer.