Hostwinds has established a strong reputation for affordability and high-quality web hosting services, with many customers praising their user-friendly interface and exceptional customer support. The company is noted for its reliable uptime and prompt technical assistance, fostering a sense of customer satisfaction and loyalty. However, some users have reported issues with slow web interfaces and occasional latency, indicating room for improvement in performance consistency. Overall, the feedback reflects a positive sentiment towards Hostwinds, with customers valuing their commitment to service and support despite minor operational challenges.
This summary is generated by AI, based on text from customer reviews
Multiple domains and websites hosted by GoDaddy for 20+ years with no problems and outstanding support. In August 2021 GoDaddy decided to move their email platform to Microsoft 365, resulting in extra monthly charges AND lacking support for "catch-all" email, which I use extensively.
Hostwinds supports "catch-all" email, and had pretty good reviews, so I migrated here.
Hostwinds tech support have been readily available and responsive, however not very helpful sometimes. For example, after transferring my domain to Hostwinds, tech support suggested that I contact GoDaddy to get them to change the DNS records at GoDaddy to point to my web site and mail server at Hostwinds, instead of informing me that I could reassign the nameservers to Hostwinds. Better yet, it seems they could have been a little more "proactive" and asked if I wanted them to reassign the nameservers for me. After a couple of hours rummaging through the Hostwinds Control Panel I "accidentally stumbled on" the page showing that my nameservers were still controlled by GoDaddy (domaincontrol.com), at which time I was able to make the reassignment myself. Simple as clicking a radio-button, but I'm unimpressed that Hostwinds tech support suggested I get GoDaddy to CHANGE THEIR DNS RECORDS for the domain I just TRANSFERRED to Hostwinds.
Haven't been here long, so maybe it's unfair to judge so soon...
Support always willing to help you with anything. Also, very respectfully.
I'm a new small business owner and want to manage my own website. I had some issues with signing up and then some configuration confusion but the support team were right there to help me out every step of the way. I have absolutely no regrets.
Despite the price of domains being high, the service is amazing! I could of gotten the domain somewhere else for cheaper but Hostwinds customer service inspired me to just pay the 4 dollars extra per year. Looking back I have no regret and I would recommend you to use them!
The customer service from the chat team had been helpful.
Good service and value for money because of the features such as unlimited bandwidth, unlimited database storage for web hosting at the price point Hostwinds is giving is just affordable!
As a new customer, I had issues sending mails, because IP address was blocked by domains in office 365.
I was a great experience to use your host. Hope more free features soon
Good enjoyed i greats yat do it again yay yay yay yay
They have relatively permissive terms of service, but don't allow you to prepay for hosting services. Bummer
Because of Hostwinds' permissive terms of service and because I didn't find any far-left political blog posts.
The first impression is good. I don't have much to say for now since I am a new client.
I hope to get a good service with your support department.
Purchase was easy & fast. Next day review of account is incorrect. They are showing a balance due but that is not correct. I assume it will be soon corrected without my having to spend time with them.
Good. Sorry, i have not much to say yet. I's a bit early.
Superior hosting and network speed. Up-time is amazing! Thank you, Host Winds! I literally can sleep at night knowing my web sites and hosting platforms are up and running. Rock solid!
Superior hosting and network speed. Up-time is amazing! Thank you, HostWinds!
Pretty straight forward. I have had immediate response and assistance. I have been able to accomplish everything I have needed to. Clean administrative interface. Great performance so far
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Answer: They are a legit company but with scammy business practices
Answer: Hostwinds does offer global hosting services worldwide as long as they are used for lawful purposes and not part of a US sanction.
Answer: Customer support is easy, and we offer 24/7 communication in multiple ways. Communicate with our Live Chat agents instantly by visiting our webpage and opening our chat window. Upon doing so, you will immediately communicate with an agent to help answer any questions or help direct your concern to the correct department efficiently. Our other departments, such as billing and technical support, can be communicated with by creating a ticket within our ticketing system at any time.
Answer: Hello, Thank you for reaching out to Hostwinds. We provide web hosting services from Shared Hosting (for individual or small business sites) to VPS Hosting for both Linux & Windows. We also offer Reseller Hosting services wherein you are able to sell Hostwinds' hosting services while our technicians take care of the technical matters. If you have any further questions about what services we offer, please feel welcome to reach out to our support team anytime 24/7/365 either via Live Chat (www.Hostwinds.com) or phone (888-404-1279). Reaching out to them will be the best way to receive answers to your questions regarding our hosting services.\ We hope you have a wonderful day! Kind regards, The Hostwinds Team
Hostwinds is proud to be one of the best web and cloud hosting providers on the market. We stand out from the rest by providing reward-winning 24/7 support, fast hosting, dependable services, and affordable pricing worldwide. Our customers remain happy at Hostwinds, knowing their needs are cared for and in trustworthy hands. Join our incredible hosting family today!