Their service is too good. My experience with the hostinger is fantastic. So I love to go with hostinger and recommend to all new bloggers to choose hosting from the hostinger.
Good hosting Good hosting Good hosting Good hosting Good hosting Good hosting Good hosting Good hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hosting
Reasonably straightforward and efficient but keep getting timed out when using Cpanel. Apart from this minor annoyance everything else is fairly easy.
Everything is fine in this company except for the waiting time for a response from live support. I had to wait over 2 hours for an answer.
Hello,
Thank you for sharing your feedback - we're happy that you're enjoying our services, and we're here to clear your doubts about the Live Chat response time.
Our team seeks to improve services and overall experience for our users, including the response time. We understand that it is crucial to get help as soon as possible; therefore, our team is putting in extra effort to minimize it as soon as possible. We are thankful for your patience and understanding while waiting for a reply.
We would love to note that you might be able to find answers to your questions on our tutorials page at www.hostinger.com/tutorials. Have a look around - perhaps there is a tutorial that covers the information you're looking for.
Best regards,
Team Hostinger
I was continuously charged over the last 3 years. I disputed through my payment method (paypal) and this company never got back to me. It keeps charging me even after my Cpanel was deleted. Stay away from this spam company. This is my first dispute sent via paypal in 2019. They never cancelled my services and I was charged again in 2020 and 2021.
Case details
Case ID:
PP-D-*******
Disputed amount:
$23.94 USD
Seller info:
Hostinger International Limited
**************
*******@hostinger.com
Date reported:
January 8,2020
Invoice ID:
*******
Transaction ID:
58V*******374P
Transaction amount:
$23.94 USD
Additional Info
Your note:
This is a duplicate charge of transaction id 3XE*******RA*******V (from my checking account). I tried to contact the seller and did not receive any response.
Item details
Item name:
Payment for invoice HM*******
Item number:
HM*******
Quantity:
1
Seller contact:
Yes
Duplicate transaction ID:
3XE*******RA*******V
Duplicate item received:
Yes
Dear Ann,
Our team sincerely appreciates you bringing this matter to our attention, and we are sorry to hear you had such a frustrating experience. We want to use this as an opportunity to clarify any misunderstandings that may have arisen in regards to the situation you've faced.
We've located your Hostinger account to review this particular case. Taking into consideration the available information, we want to shed light on the auto-renewal feature, which seems to be the root cause of this situation. The auto-renewal option is enabled by default upon the purchase of our services so that you can enjoy an uninterrupted hosting experience; this feature is managed through the Billings tab in the hPanel. Our team is at your service to assist you in cancelling the auto-renewal if needed. It's worth noting that our system always sends a reminder to the email address registered at Hostinger about the approaching renewal period. Please find more information about the auto-renewal feature in our Terms of Service here: www.hostinger.com/universal-terms-of-service-agreement.
We can see that our Customer Success Team has processed a refund of the charges that were eligible for it as per your most recent query. Please keep in mind that if you have any unanswered questions, you can always reach us via our email at support@hostinger.com. Our team will be more than happy to answer them.
Kind regards,
Team Hostinger
Hostinger is best, they have the fastest server speed, so if you need a hosting company with zero issue on speed, then go for them
Dear Odoh,
Thanks a lot for your lovely review! It is good to know that you are satisfied with us as your hosting provider regarding hosting speed. Rest assured, it is essential for us that your expectations are fulfilled!
Yours truly,
Team Hostinger
Great Experience setting up Hostinger from scratch. It is very intuitive and user friendly.
Thank you to Hosting Team for the great product.
I was looking for fast access to my websites, efficient support from hosting company and an easy-to-use administration interface. I found it!
I am facing some challenge on website navigation and also on the domain response. My emails take time to be delivered.
Hi, Sanjeev,
Thanks for bringing this issue to us. If the situation persists, let us know — our Customer Success Team is always ready to help you.
Best,
Gabriela
Best web hosting at affordable price. Site page speed and scan are very good services which hostinger provides at server level.
Horrible customer experience. No one to answer directly my questions all they just have is a database full of questions
Hello, Enrique,
Thank you for reaching out. Be sure we'll forward your feedback t the concerned teams.
Kind regards,
Gabriela
I feel confident being a customer because Hostinger's customer support goes the extra mile to solve my peculiar technical issues.
Dear Zlatko,
It is always a pleasure to hear back from our happy customers. We are thrilled to hear that you feel confident about being our customer. That means a lot to us.
We are looking forward to a long-lasting partnership with you!
Let's stay in touch,
Team Hostinger
Fast support and professional staff 24/7 with us. I use this platform about 6 years and it is my experience.
Great support, great prices. But single shared hosting is slow and you will not be able to load small videos
I do not feel this is a good system. I can't work out how to build my website. There is so much jargon and the tutorials are unhelpful.
Hello there,
We'd like to thank you for your feedback — we believe listening to our customers is the best way to improve our services.
Whenever you have questions or need a hand, be sure that contacting our Customer Success Team is the best way to go! They have the expertise and are available 24/7 on the official channels — so they've got you covered no matter what.
Best regards,
Gabriela
I'm using this Hostinger long time. I see this hosting is very good with support and services. Thank You
I love the services of Hostinger and I appreciate their support team they are always ready to help us
All is ok, but you don't provide call support to indian customer. So most of the our customer disappointed
Dear Vishal,
Thank you for reaching out to us! We believe it is best to assist our customers via messaging, as it's much easier to provide helpful links, screenshots, and explanations this way.
You can get in contact with us using these channels:
- Inside the hPanel, at hpanel.hostinger.com/help;
- Email: support@hostinger.com;
- Private messages on our official Twitter and Facebook Pages.
Let us know if you need a hand!
Warm regards,
Gabriela
Changing an email address in my account seemed incredibly complex. But the support was good to solve the problem.
Yes we completed setting up my hosting package,
But we did not receive any discounts from you
Thanks
Overview
Hostinger has a rating of 2.7 stars from 731 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Hostinger most frequently mention and customer service. Hostinger ranks 12th among Web Hosting sites.
At Hostinger, you can choose from various web hosting-related services that include Domain Registration, Cloud Hosting, Email Hosting, SSL Certificate, and LiteSpeed Servers.
Choose Hostinger if you are looking for:
• Easy-to-use custom hPanel
• 24/7 professional Live Chat support
• 4x Faster WordPress hosting
• 99.9% Uptime guarantee
• Affordable prices
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Hello Vinubhai,
We are so delighted to see your enthusiasm! Knowing that we did a great job is incredibly important for us; therefore, thank you for letting us know.
Let us stay in touch if you need any assistance, right? We are always here for you.
Warm regards,
Team Hostinger