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Hostinger

How would you rate Hostinger?
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GB
1 review
0 helpful votes
Follow Stephen E.
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Hostinger is by far the best hosting service I've ever used in 25 years of experience. The support is first rate, prompt, courteous and efficient.

Date of experience: June 26, 2022
Hostinger I. Hostinger Rep
over a year old

Hi Stephen,

We sincerely appreciate you sharing your experience with Hostinger! We're happy to read about your wonderful experience working with our Customer Success Team.

Your trust matters greatly; therefore, we will continue working hard to ensure that you are sure you can always rely on us. As a reliable hosting services provider, we want nothing more than to enable your success and support you along the way!

Kind regards,
Team Hostinger

Saudi Arabia
1 review
0 helpful votes
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Perfect as usual
June 9, 2022

Perfect as usual. The customer happiness team is always helping out and solving every query every time.

Date of experience: June 9, 2022
Hostinger I. Hostinger Rep
over a year old

Hi, Fannan

Thank you for your review, it means a lot to us. We assure you that our team will always be here for you, do count on us!

Wishing you all the best,
Team Hostinger

Washington
1 review
2 helpful votes
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No human support
July 30, 2022

No human support. None. Lots of tutorials and articles--which are very good--but if you can't figure it out on your own you are screwed.

Date of experience: June 30, 2022
Hostinger I. Hostinger Rep
over a year old

Dear Ross,

We are sorry our service did not meet your standards. Your feedback was noted, but we also invite you to share your thoughts with us via quality@hostinger.com. We'll be glad to hear from you.

Sincerely,
Gabriela

Mexico
1 review
0 helpful votes
Follow Kaleen T.
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Hostinger is the best hosting provider
July 4, 2022

Hostinger is the best hosting provider. Period! As long as I keep getting the type of service I've had so far, I'll never leave.

Date of experience: July 4, 2022
Nigeria
1 review
0 helpful votes
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As a developer in Africa Hostinger is the best hosting platform to Use. Easy user interface and simple to maneuver

Date of experience: June 20, 2022
Hostinger I. Hostinger Rep
over a year old

Dear Christopher,

Thank you for your five-star review!

Knowing that the payment went smoothly and you can now work on your online projects with peace of mind is simply amazing. We are always glad to be your partners!

Best wishes,
Team Hostinger

Iowa
1 review
0 helpful votes
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Yall have been awesome and are a great domain provider just wish you had more domain options that is all.

Date of experience: June 30, 2022
Hostinger I. Hostinger Rep
over a year old

Hello Marie,

We are delighted to have you here! We will do everything to ensure our smooth partnership, which will lead to the great success of your online projects.

Thank you for your suggestion - we greatly appreciate our client's input. Cheers to our long-lasting and joyful collaboration!

Well-wishing,
Team Hostinger

Pakistan
1 review
0 helpful votes
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I am using Hostinger service i am satisfier and enjoy i rated for Hostinger all Services is 5 Star.
Like Speed is Good and help support is Quick. I Love Hostinger
Thanks.

Date of experience: September 4, 2022
Netherlands
2 reviews
0 helpful votes
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Great service. After ordering on the website, a member of the store staff called right away. I received the order without any problems.

Date of experience: July 20, 2022
DO
2 reviews
0 helpful votes
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THEY DO NOT REFUND!
January 25, 2022

THEY DO NOT REFUND! I ask for a refund three weeks later of my purchase and they never did it. Moreover, the dashboard is hard to manage, and the server is slow even with a simple website.

Date of experience: January 25, 2022
Hostinger I. Hostinger Rep
over a year old

Dear Jose,

Thank you for reaching out.

Making sure that our valued customers feel safe and confident after their purchase is vital for us; therefore, we offer 30 days money-back guarantee on all of our hosting packages. During this period, if our customer is not satisfied with their hosting package, they can submit a refund request to our Customer Success Team and get their funds back to the original payment method.

In this case, to better understand the situation you're facing, we have located your account in our system. We can see that the product you wish to get a refund for was purchased in late November and subsequently is not eligible for a refund under our refund policy. If you would like to learn more about our refund policy, please feel free to visit the link below: www.hostinger.com/refund-policy.

Regarding the server's performance and issues with the dashboard, please do not hesitate to send a message to our Customer Success Team via the Help section on your hPanel or via email at support@hostinger.com with detailed information on the issues that you are facing. Our specialists will gladly take a look at your issues and assist you in the best possible manner.

All the best,
Team Hostinger

Tennessee
1 review
0 helpful votes
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I have found the user experience on Hostinger to be very good, most things are laid out well, and it's easy and fast to navigate around the site.

Date of experience: June 4, 2022
Hostinger I. Hostinger Rep
over a year old

Hello,

Thanks! We work hard to offer only the best for you, and we promise it will not stop there.

Our Customer Success Team is always ready to help with whatever you need. Let's build your success together!

Best wishes,
Team Hostinger

India
1 review
0 helpful votes
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Hostinger is quite user-friendly and is improving on performance with time. Already comparable to the best.

Date of experience: July 1, 2022
Hostinger I. Hostinger Rep
over a year old

Hello Samson,

Thank you for the five-star review! Our team is delighted to hear that you see and appreciate our efforts to be the best web hosting provider on the market.

If you have any questions or doubts, please do not hesitate to contact us - that is why our Customer Success Team is there for.

Yours truly,
Team Hostinger

Cameroon
1 review
0 helpful votes
Follow SEZAI G.
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Its perfect i love it, i think this is what i have always been looking for. Very friendly, and easy to use

Date of experience: July 2, 2022
Hostinger I. Hostinger Rep
over a year old

Dear Sezai,

Your review makes us blush! Having earned your trust motivates us a lot.

Be assured that we will make sure that this amazing feeling never ceases and that we will be here for you whenever you need us. Let's be successful on the internet together!

All the best,
Team Hostinger

VE
1 review
0 helpful votes
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It's a great an responsive service, with an accesible price. Excellent so far in almost every aspect.

Date of experience: September 23, 2022
Cameroon
1 review
0 helpful votes
Follow njungwa G.
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Excellent services with an easy to use modified website. With comprehensive support and professional engagements.

Date of experience: May 29, 2022
Hostinger I. Hostinger Rep
over a year old

Hello,

Thank you for your appreciation; our team is over the moon!

Your high standards drive us to surpass your expectations and keep surprising you daily with our service.

Let's keep reaching for the stars together!

Best wishes,
Team Hostinger

Mozambique
1 review
0 helpful votes
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I am realy happy for 1 year my organization has been using this service and it is perfect fine. I recommed

Date of experience: June 16, 2022
Hostinger I. Hostinger Rep
over a year old

Dear Yurane,

From the bottom of our hearts, thank you for your review! We are so happy to hear that you find our services amazing.

It is our biggest pleasure to be your hosting provider of choice, and your recommendation means the world to us. Cheers to this one-year partnership, and we hope for any years to come!

All the best,
Team Hostinger

Nigeria
1 review
0 helpful votes
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Great experience
July 3, 2022

Great experience. Support is awesome. Timely response and security is on top of my choice and I enjoy all here.
Regards

Date of experience: July 3, 2022
India
1 review
0 helpful votes
Follow Manju N.
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Hi, Hostinger, your overall service is excellent. In India everybody want to like take your service. So keep it up. Thankyou.

Date of experience: June 4, 2022
Hostinger I. Hostinger Rep
over a year old

Dear Manju,

Thank you for your kind words. You will always be our priority, and we look forward to many happy years together!

Always count on us,
Team Hostinger

India
1 review
0 helpful votes
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Best one hosting..
August 1, 2022

Best one hosting. Really appreciate hostinger. Hostinger service i am using since 2 years. Awesome performance awesome customer support services...

Date of experience: August 1, 2022
Singapore
1 review
0 helpful votes
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Hostinger back up services are excellent whenever I need help from to them to address the issues. Keep it up.

Date of experience: June 29, 2022
Hostinger I. Hostinger Rep
over a year old

Hello KH,

Thank you for sharing your experience! Backups are essential, and we take our responsibility over our client's data very seriously.

Rest assured that if you have any questions or run into any difficulties our Customer Success team will always be ready to tackle them!

Sincerely,
Team Hostinger

Minnesota
1 review
0 helpful votes
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Great Service, customer friendly and prompt
July 4, 2022

Great Service, customer friendly and prompt. Always get Support with in short period of time. Thanks for your great support.

Date of experience: July 4, 2022

Overview

Hostinger has a rating of 2.7 stars from 731 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Hostinger most frequently mention and customer service. Hostinger ranks 12th among Web Hosting sites.

service
22
value
20
shipping
10
returns
14
quality
21
This company responds to reviews on average within 15 days