HostingerReviews 732

I bought a service plan from Hostinger, paying about almost $60 a month. When I tried to log back in, I couldn't remember the email I had used, so I asked for the support from Hostinger. First, they asked me to fill out a form and attached some proof. Fine, I attached the receipt and then... silence. For about 10 days straight, I took initiative to ask about the issue status, they only reply the same script:"Please wait, our specialists are reviewing your case." And I waited another couple of days, nothing changed. Finally, I could not stand it any more and I asked for a refund. The genius Hostinger customer service told me, "Sure, please log in and request it." Can you believe it? The literally demanded me enter an account that I could not enter in the first place! That's insane! After weeks of pointless waiting and typing, roughly $250 service fee were gone, I would never ever use Hostinger again.

I'm here jut to let you know to be careful with HOSTINGER, they take off my VPS with no reason after months as costumer, my VPS have just company websites and a Newspapper, maybe is a lottery to check the VPS but I was chosen, and all my services is down and when you try to get support, they told that need to escalate the problem and it was already more than an hour and I'm loosing my clients, so be careful when you choose HOSTINGER as your company if you have clients on your VPS, no way to access, no way to backup, totally locked without access, is a shame, really, so, BE CAREFUL WITH HOSTINGER.

Hostinger has billed my PayPal account 3 times in April 2025 when I have never done business with them and didn't know who they were until I researched them. They seem to have been able to log into my PayPal account and get permission to do it. PayPal/credit card company are investigating but I don't have hopes they will do a thorough job of it. I want my money refunded asap from this company. It happened twice on April 13 and again on the 24th of April 2025.

I purchased a domain from Hostinger that included the name of a globally known trademark (Meta). At no point during the purchase process was I warned about the legal risks associated with using such names, even though this type of issue is foreseeable by the provider. After receiving a takedown request from the trademark owner, Hostinger refused to take responsibility, offer a refund, or provide an alternative domain — blaming me entirely for the issue. This lack of transparency, paired with the company's claim that consumer rights don't apply due to their location in Cyprus, is deeply concerning and legally questionable under Brazilian consumer protection laws, as the service was offered in Portuguese and charged in local currency. Hostinger should improve its compliance with local regulations and proactively warn or block customers from registering high-risk domains.

Your platform is significantly worse due to the unjustified suspension of my domains without any reason or explanation, despite them not violating any policies. For this reason, Hostinger remains one of the worst platforms for purchasing domains.

Really disappointed by their auto-payment policy. Even my Auto-Renewal was off they charged full fee on resubscription and I had to pay tax on it too. The company is not taking responsibility and not refunding my FULL AMOUNT including tax.
I just want to know if a customer has an auto-renewal option off why do they initiate a payment? It's not my fault that tax and subscription fee is deducted from my account. I NEED MY FULL PAYMENT BACK!

Absolutely appalling company, unable to migrate my website. I keep having massive issue like Too Many Redirects and had to keep pointing the Nameservers back to my old hosting which I had to extend to keep my website running. Every time you have an issue, theres a new agent dealing with it, its just a mess. It's been 3 months and they're declining my refund even though they're incompetent to move a single website, and when you ask for the refund they flat out ignore the question. I was with A2 for 8 years but the problems I have with Hostinger the past 3 months are unreal. If you respect your websites, look for another company.

Be careful using this company, They can and do suspend your website for not updating your plugins as well as blocking parts of their site to you and in spite they put you on a slow server making it impossible to do anything. This week I've had 2 websites suffer this very issue. I'm off to another hosting company. Hottinger deactivated all my plugins and removed them from my site, making my site dead. And 2 days ago they suspended another one of my websites because my plugins were not getting updated automatically.
Would you really want to trust a company like that with your website?

They have a 30 day money back guarantee, but when I asked for a refund they didn't refund £6.50 for registering a FREE domain (".co.uk").

I had a terrible customer service experience with Hostinger. The customer service executive couldn't provide me with satisfactory answers, and when I asked for more details, they simply asked me to email them, saying their team would respond. I waited for six hours and still haven't received a reply.

I paid for a domain registration and after the payment was made the domain wasn't registered and had "Reviewing" status. There wasn't any information about any kind of reviewing before I paid. I wrote to support and told to make a refund as I didn't want to wait for the completion of the review. Support told me they can make a refund only to my account balance because I paid via crypto. And I don't want it on my balance. It's my money and I want it where it came from - on my crypto wallet. So if you pay with crypto they just steal your money, they won't return it to your wallet if they refuse to provide you their services for some reason. Also they don't inform customers about domain names reviewing before customers make payments

Customer service is a joke. The email system is extremely janky. I am now looking at other hosting providers.

Their is absolutely no support at Hostinger! All of these reviews claiming that they have great support are down right lies! Just try to contact their support before you sign up! Dont be fooled by all of thses lies/ Clearly the people leaving the good reviews are either bots or employees of HOSTINGER

I purchased hosting in January 2023. Migration was very quick. Hosting is fast (faster than two previous providers).
However, customer service sees you talking to numerous people as each reply is answered by another Hostinger employee and not all of them are as consistent or clued up as they might be.
The worst is the Finance Team and billing issues. Despite them agreeing the amount charged was incorrect they refused to refund the error. Instead, assuring me that it would be correct next time it was billed!
What was a good initial experience is now a bad one.
Be very careful about charges. Check and check again and take screenshots as Hostinger's Finance Team don't do refunds. Once they have your money its gone. I found out too late.

A big criminal scam done by these hostinger crooks. NOTICE. They ripped off all their customers, over and over again. AVOID IT.
Run away from Hostinger while you can
Firma Hostinger sold unlimited paid plans for several years, which in 2018 cut sharply and forced all customers to accept the cuts without complaint, pushing them towards alleged upgrades and abusive and dictatorial terms of service, all manipulated and cut at the will of accommodation. A big scam done by these hostinger crooks. The latest hack was the Websitebuilder included in the plans which has now been abducted and does not allow users to edit their websites. NOTICE. They ripped off all their customers over and over again. AVOID.

Cancelled service in three days after setting it up. Trial is backed by 30 days return policy.
Upon request by the hosting Co I sent required payment information (they cannot located it). Eventually Company found that I paid but apologizing once more and asking me to continue sending proofs but now to another email. Though cancellation email clearly advised what email to use for cancellation. What a mess!