On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Hostinger Reviews Summary
Hostinger's reputation is generally positive, with many customers praising its affordable hosting plans, user-friendly interface, and reliable uptime. The speed of service and effective migration processes are also frequently highlighted as strengths. However, concerns about customer service consistency, particularly in billing and finance, have emerged, with some customers reporting difficulties in obtaining refunds and a lack of cohesive support. While the live chat service is often commended for its responsiveness, there is a clear need for improved communication and streamlined support processes to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Excellent customer service. Friendly staff. Excellent service.
It's better than other service provider. I very much like this than others.
Couldn't ask for anything more. Website/Dashboard is so simple to navigate and they provide world class support
Their service is too good. My experience with the hostinger is fantastic. So I love to go with hostinger and recommend to all new bloggers to choose hosting from the hostinger.
It has been a wonderful experience hosting my blog on Hostinger. Hostinger + WordPress and you can just chill about you website, everything is automatically done. I don't have to worry much.
It's a great an responsive service, with an accesible price. Excellent so far in almost every aspect.
The hosting experience with Hostinger is fabulous.
No customer service, more than 30 minutes wait to chat, slow
Hello, Rosa,
Thank you for your feedback.
We're sorry your experience with our Customer Success Team wasn't stellar, but we're glad you shared it with us so we can grow from it.
Kind regards,
Gabriela
Although I am a newbie I like how support reacts so quickly to my complaints, usually at a thunder lightening speed, and the way they propose solutions to my complaints.
Will see, if its affordable price then we can recommend
Very beginner friendly and very supportive and energetic customer service!
Horrible customer experience. No one to answer directly my questions all they just have is a database full of questions
Hello, Enrique,
Thank you for reaching out. Be sure we'll forward your feedback t the concerned teams.
Kind regards,
Gabriela
Being very honest here. So far the services have been top-notch! I have not seen any downsides to the hosting. Highly recommended!
We are very happy with the products and services. Thank you. Keep up the good work.:-)
Very nice and user friendly keep it up good service
Excellent experience! Thank you for the simplicity of all your services.
Hostinger.in has a overall good and affordable pricing and fair quality service. I have been using as a hobbyst and community website deployment
My overall experience with Hostinger is very good. They have good service and good support.
Great and perfect hosting provider and good customer service
From the business
Start your online journey with fast and secure web hosting that enables you to take the Internet by storm.
At Hostinger, you can choose from various web hosting-related services that include Domain Registration, Cloud Hosting, Email Hosting, SSL Certificate, and LiteSpeed Servers.
Choose Hostinger if you are looking for:
• Easy-to-use custom hPanel
• 24/7 professional Live Chat support
• 4x Faster WordPress hosting
• 99.9% Uptime guarantee
• Affordable prices
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Ravi,
Thank you for spending your precious time to share feedback with us: it helps us to grow for our clients.
All the best,
Gabriela